Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
8x8 vs Voip.com Cloud PBX
Compare 8x8 vs Voip.com Cloud PBX. Find out whether 8x8 or Voip.com Cloud PBX is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Voip.com Cloud PBX and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 2 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2006
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.
From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.
I am in charge of IT at a mid-sized company that fields and makes a large number of phone calls everyday. Voip.com's Cloud PBX business solution has been a wonderful weight off my shoulders after having to constantly be messing with our last phone system that was always going down. So far, we have not had any issues with the Voip.com solution and would recommend it to anyone who wants a pain-free solution to their phone system troubles. I should also mention that it's pretty affordable considering all the features you get.
We switched to Voip.com Cloud PBX for business about 3 months ago and have been thoroughly impressed with the level of service provided both by the customer support team, as well as the quality of the actual phone service. Set-up was a breeze, and the phone system just works as you would expect a 25 person strong business phone system would work. If you're looking for a solid phone service provider that also provides your phone system with some very useful features like mobile app integration, I don't think you can go wrong with Voip.com's Cloud PBX.