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8x8 vs Verizon

Compare 8x8 vs Verizon. Find out whether 8x8 or Verizon is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Verizon and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 49 Reviews
  • 9 Reviews
3.75
1.4

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

Verizon, America’s largest wireless provider, is moving over to ‘landlines’ and VoIP technology. Verizon offers a variety of plans, for business phone systems and home phone users. There’s usually a discount if you add Verizon home phone service...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996
  • Website:
  • Headquater Country:
  • Founder Year: 1990

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • N/A

Users Average Rating

Recent User Reviews

This is the worst customer experience possible. This company is continually breaking their own system... they no more than stabilize it and they roll out another update that breaks it all over again. The best part is trying to work through their customer supports distinct language barrier only to sit on hold for hours. If your company needs reliability in it's phone system, do NOT select 8x8.

NLJay February 3rd, 2021

This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.

TSANTORO December 10th, 2020

I had One Talk for 2 1/2 years. I didn't use a lot of the features because we are a small business with very few employees. My calls were dropping off mid convo way too often so Verizon convinced me to add the desk phones in addition to the app with cell phones to "stabilize" it. During installation, the Verizon Specialist told me to remove the app from my cell phone and we would re-install it. BAM! All my data from 3 years, customer and supplier contacts, all my texts, etc, everything gone, unfortunately for good!! You see, what Verizon doesn't share with you is that they don't have this data on their servers, so NOTHING IS BACKED UP!! They are marketing a product to businesses that they can't back up and can't get the information back if they lose it. It was a nightmare for me. I am still so infuriated with Verizon after being a customer for over 20 years. Somehow they feel that giving me 2 free phones of my choice made up for losing all my data of 3 years. DON'T USE THIS PRODUCT! It's inferior and it can't be supported by Verizon and nobody there is smart enough to know how to use it anyway.

Reddoor August 30th, 2021

Poor staff training. They have no clue whether Verizon owns a landline service or a VOIP service. I got the runaround for months as we had VOIP for 5 years and needed to disconnect. We moved to a new home and it took us many months to finally find out who to call and cancel our service. Meanwhile the rude customer service and manager refused to give us any refunds even though we never used the phone because we were never given the right group to cancel service. Three customer reps sent us to Frontier! A true farce and I no longer want to do business with Verizon. I encourage you to do the same.

Spmsteve July 23rd, 2021
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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