8x8 vs Jive VoIP

Compare 8x8 vs Jive VoIP. Find out whether 8x8 or Jive VoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Jive VoIP and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 37 Reviews
  • 229 Reviews
3.85
4.7

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

Jive Communications offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996
  • Website: jive.com
  • Headquater Country: United States
  • Founder Year: 2006

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • Jive Small Business Plan Tier 1 - $29.95
  • Jive Small Business Plan Tier 2 - $25.95
  • Jive Small Business Tier 3 - $23.95
  • Jive Small Business Tier 4 - $21.95
  • Jive Small Business Tier 5 - $19.95

Users Average Rating

Recent User Reviews

We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.

barneybski July 6th, 2018

From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.

kellylittle February 14th, 2018

My first inclination that Jive customer service was bad when they overcharged my ACH by $450. They said they would take care of bank service charges but never did. Now I've been trying to PORT OUT my number for two months. Deny, Deny, Deny, Deny ... different reasons each time, they won't give up the number, you can't get out!

JIMF May 11th, 2018

Totally unreliable. Be ready for hours of phone calls getting everything working right. Lots of glitches. Quality is poor. Customer service is awful. The lady that we had in resolutions was petty and argumentatve. So glad we switched to another carrier.

Cat072603 August 18th, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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