Voice over Internet Protocol (VoIP) has revolutionized communication for businesses by offering cost-effective and flexible telephony solutions. With its numerous advantages, such as reduced call...
May 26, 2023
Verizon vs 1Voice
Compare Verizon vs 1Voice. Find out whether Verizon or 1Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Verizon and 1Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 2 Reviews
Overview:
Verizon, America’s largest wireless provider, is moving over to ‘landlines’ and VoIP technology. Verizon offers a variety of plans, for business phone systems and home phone users. There’s usually a discount if you add Verizon home phone service...
Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse.
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1990
Plans Available*
- N/A
- One telephone system. Thousands of possibilities. - N/A
Users Average Rating
Recent User Reviews
I switched recently from a Century Link landline to Verizon Home Phone and am terribly disappointed. Right now I am trying to call American Express customer service, an 800 number, and get a busy signal before I even dial. This happens often, and it makes no difference whether I use 1 at the beginning or not. (That is when it works at all; obviously when it gives a busy signal I can't dial anything.) Moreover, someone added their own Verizon Home Phone to my account, and Verizon Live Chat promised twice to take the fraudulent phone off my bill and did not do it. I an currently\being charged $128 a month for the home phone and a limited internet line I've had for years which costs about $40 a month. Hopefully the Better Business Bureau will make it possible to remove this stolen line (I filed a complaint last night), but Verizon would not do it on their own. Most serious, however, is the fact that it so often fails to work. Sometimes we need to call in an emergency, and if I couldn't get at my cell phone (which is not Verizon) there would be no help. A phone call once saved my life after a very serious accident, and Verizon Home Phone would not have saved it. Heart attack? Beep beep beep. Gunshot wound? Beep beep beep. House on fire? Beep beep beep. If you have a landline, keep it as long as you can even i it costs more with a long-distance carrier. (I recommend Pioneer long distance for people who don't make a lot of long distance calls or very long ones; basic charge is only $12 a month.) Switching to Verizon Home Phone will give you endless frustration and could cost your or a loved one's life.
I had One Talk for 2 1/2 years. I didn't use a lot of the features because we are a small business with very few employees. My calls were dropping off mid convo way too often so Verizon convinced me to add the desk phones in addition to the app with cell phones to "stabilize" it. During installation, the Verizon Specialist told me to remove the app from my cell phone and we would re-install it. BAM! All my data from 3 years, customer and supplier contacts, all my texts, etc, everything gone, unfortunately for good!! You see, what Verizon doesn't share with you is that they don't have this data on their servers, so NOTHING IS BACKED UP!! They are marketing a product to businesses that they can't back up and can't get the information back if they lose it. It was a nightmare for me. I am still so infuriated with Verizon after being a customer for over 20 years. Somehow they feel that giving me 2 free phones of my choice made up for losing all my data of 3 years. DON'T USE THIS PRODUCT! It's inferior and it can't be supported by Verizon and nobody there is smart enough to know how to use it anyway.
I have had the awesome experience in working with 1 voice from on boarding to support everything was seamless support was extremely helpful. I would definitely recommend this company!
I found 1Voice while researching VOIP providers and called them to test their customer service. A real human being picked up the phone on the second ring and answered my questions politely and completely. I had spoken with other companies and there was always something that wasn't quite right, either long wait times or hesitant answers or reading from a script. The conversation with 1Voice just felt right. We discussed the plans and decided on the one that fit my business the best (he didn't pressure me into the most expensive one) and I chose the $24.99 a month plan with no contract. I bought a commercial-grade bluetooth-capable desk phone for less than $200. When the phone arrived, I plugged it into my router and in less than 5 minutes it was ready to go. The call quality is excellent! I installed their softphone on my Samsung S21 so I could be reached anywhere and the call quality on that is excellent as well - people think I'm on a landline. I've had the service for about two weeks now and I haven't had any issues. I recommend 1Voice for business VOIP.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
