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Verizon vs 1Voice

Compare Verizon vs 1Voice. Find out whether Verizon or 1Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Verizon and 1Voice and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 8 Reviews
  • 2 Reviews
1.4
5

Overview:

Verizon, America’s largest wireless provider, is moving over to ‘landlines’ and VoIP technology. Verizon offers a variety of plans, for business phone systems and home phone users. There’s usually a discount if you add Verizon home phone service...

Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse.

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1990

Plans Available*

  • N/A
  • One telephone system. Thousands of possibilities. - N/A

Users Average Rating

Recent User Reviews

Poor staff training. They have no clue whether Verizon owns a landline service or a VOIP service. I got the runaround for months as we had VOIP for 5 years and needed to disconnect. We moved to a new home and it took us many months to finally find out who to call and cancel our service. Meanwhile the rude customer service and manager refused to give us any refunds even though we never used the phone because we were never given the right group to cancel service. Three customer reps sent us to Frontier! A true farce and I no longer want to do business with Verizon. I encourage you to do the same.

Spmsteve July 23rd, 2021

I own a mobile small engine repair service and rely on both service at my office and on my mobile phone. The office VOIP service is supposed to work over WIFI but the phone continuously drops service and will not reconnect to wifi even though it sees the network. I rely on this phone to connect with customers and it continuously has been a burden to deal with, sometimes the phone will not connect for a few minutes to a few days and is completely unreliable. Whenever I call customer service, they are unable to correct the problem. Basically they've told me that I should connect the phone directly to our internet router even though I'd have to move my desk to the room that the router is located in; something they said I wouldn't have to do when I signed up for the service. I went with Verizon because they specifically guaranteed me that the desk phone would work over wifi. Regarding the OneTalk app, it is also highly unreliable. Again as a mobile business I expect to get calls on my mobile phone through the app; again something that Verizon stated was the benefit of their business service. Unfortunately only about 50% of calls ever get through to my mobile phone. I'll get back to my office and have a voicemail on the desk phone but nothing on the OneTalk app. Verizon bills this a the best service out there but has been very disappointing.

Mower Repair March 19th, 2020

I have had the awesome experience in working with 1 voice from on boarding to support everything was seamless support was extremely helpful. I would definitely recommend this company!

Yuliya2021 June 2nd, 2021

I found 1Voice while researching VOIP providers and called them to test their customer service. A real human being picked up the phone on the second ring and answered my questions politely and completely. I had spoken with other companies and there was always something that wasn't quite right, either long wait times or hesitant answers or reading from a script. The conversation with 1Voice just felt right. We discussed the plans and decided on the one that fit my business the best (he didn't pressure me into the most expensive one) and I chose the $24.99 a month plan with no contract. I bought a commercial-grade bluetooth-capable desk phone for less than $200. When the phone arrived, I plugged it into my router and in less than 5 minutes it was ready to go. The call quality is excellent! I installed their softphone on my Samsung S21 so I could be reached anywhere and the call quality on that is excellent as well - people think I'm on a landline. I've had the service for about two weeks now and I haven't had any issues. I recommend 1Voice for business VOIP.

jackshepherd2600 May 31st, 2021
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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