Cloud Communications
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Cloud-based contact center solutions are becoming increasingly attractive options for companies that are seeking to drive operational efficiency. Apart from the financial benefits (such as lower startup costs and minimal capital investment), contact center managers and business leaders also find it highly appealing because they no longer have to buy, set up, maintain, or upgrade contact center hardware and software when they choose a cloud solution.
As one of the leading global providers of Voice over Internet Protocol (VoIP) and Unified Communications (UC) solutions for businesses of all sizes, 8x8 is all about helping small, midsized, and enterprise businesses achieve greater productivity and connectivity through seamless solutions. Regardless of industry or business size, 8x8 is trusted by many companies who seek to remove the limits of traditional phone systems and bring effective communications to organizations, loud and clear. But that’s not all that 8x8 offers.
Security has always been the top concern of businesses in regards to Voice over Internet Protocol (VoIP) and cloud technologies. Threats against cloud-based VoIP phone systems like vishing, Denial of Service (DoS), eavesdropping, and more are all potential security issues that businesses should be aware of. But businesses can implement a number of security steps in order to protect themselves against any problems.
Channel partners play a crucial role in the success of vendors in the Voice over Internet Protocol (VoIP) space. They help vendors get faster access to markets without tying up much needed investment capital. Thus, it is vital for companies to provide adequate support to its partners to ensure their success. ShoreTel, a trusted provider of telecommunications systems to enterprises worldwide, understands this important relationship. And so they have developed a new program designed to give its partners more control and provide more customer-centric services.
One of the best things about Voice over Internet Protocol (or VoIP) is that VoIP is very flexible, offering businesses different solutions to fit their needs. Most business VoIP providers offer unlimited calling plans, international calling plans, SIP Trunking options, and more! One of the more common forms of VoIP popular among businesses both big and small is Cloud Hosted PBX (or Private Branch Exchange). But what is a Cloud Hosted PBX and how can it benefit your business?
Some of the big business benefits to choosing a cloud hosted PBX solution are:
The cloud is one of the biggest buzzwords in telecommunications these days. And to some people, the cloud can seem like an entirely daunting thing...but is it really? In reality, the cloud is just a shared online space that makes it convenient for businesses and personal users to collaborate and share, without the expensive cost of having to host their own on-site equipment. However, some businesses are wary about shifting to the cloud due to their security concerns, and would rather be in charge of their own network.
QuickPBX is a business’ answer to its communication needs. It eliminates the need for costly and cumbersome communication equipment. There are no phone lines to run or extensions to program on individual phones. QuickPBX offers businesses something new, clean, and simple to use. Small business owners can leave their desks to take care of clients without having to worry about having someone cover the front desk. Business VOIP is the answer. It is a phone system stored and run from the web.
Surprisingly, Netflix users and cable customers aren't the only ones sacrificing cords for convenience and efficiency. Many businesses across the world are turning to VoIP business solutions as a means for powering their communication needs. The cost of high speed internet continues to dip while internet technology advances; a combination that makes VoIP an attractive option for both households and businesses.
The world of technology is currently changing and moves faster than any other industry. This creates a dependency upon a mixture of on premise, cloud-based IT and/or VoIP services for many businesses to keep their network infrastructure up and running. The staff at South Jersey Techies will identify and deliver the best technologies to fit your goals and budget, and they strive to create end-to-end solutions that meet their customers’ needs and exceed their expectations.
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