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Austin Mallick

Austin Mallick's picture
Technology Editor
Austin has been immersed in the VoIP and telecom industries since 2014. He is passionate about VoIP and how VoIP technologies (unified communications, team collaboration, etc.) can help a business grow through an increase in productivity and accessibility. He believes it is personally rewarding to see businesses scale up and save money through the help of VoIP plans, tools, and features. These advancements have also helped many small businesses stay competitive in today's growing mobile workforce. He has a personal interest in the transformative powers of technology in both professional and personal lives.

Author's most recent articles:

IP phone on office desk with notebook and coffee mug
Austin Mallick May 12, 2017
This Week in Telecom is a weekly news round-up on that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending... Read More
hosted cloud service connecting agents and employees
Austin Mallick May 11, 2017
Today's contact center solutions are much different than the solutions they evolved from. Contact centers have steadily grown in features, size, and availability thanks to the... Read More
employees accessing services located in the cloud
Austin Mallick May 10, 2017
Today's businesses communicate much differently now that companies are taking advantage of VoIP technologies, cloud communications, third-party integrations, and other tools that... Read More
businessman using cloud network and cloud communications
Austin Mallick May 09, 2017
Cloud communications and "the cloud" as an entity are not considered trends anymore in the voice space. Cloud communications and the cloud are staples for business communications... Read More
8x8 virtual office across all devices
Austin Mallick Feb 10, 2017
As one of the leading global providers of Voice over Internet Protocol (VoIP) and Unified Communications (UC) solutions for businesses of all sizes, 8x8 is all about helping small... Read More
google search on laptop computer
Austin Mallick Nov 17, 2016
Popular business Voice over Internet Protocol (VoIP) provider RingCentral is making waves in the unified communications industry after teaming up with Google earlier this year.... Read More
new patent application
Austin Mallick Nov 16, 2016
Leading Voice over Internet Protocol (VoIP) provider Vonage was granted a number of patents in early October by the United States Patent and Trademark Office. The new patents... Read More

Recent Reviews

italkbb logo

My friend told me about the new home security product- AIjia home security camera that iTalkBB recently released. I have used the Chinese TV service...

May 14th, 2020 - FFAN96
star2star communications logo
Star2Star Communications

I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.

May 11th, 2020 - Mark w mattingly

Most Recent Blog Posts

Best Virtual Event Software
The 9 Best Virtual Event Software Platforms of 2020

Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...

Mar 20, 2020
What is VoLTE and How Is It Different from VoIP?

Communication has undergone some major changes within the past century and even more so within the past few decades. The definition of the word "communication" seems to be more of a fluid term than...

Jan 07, 2020