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Austin Mallick

Austin Mallick's picture
Technology Editor
Austin has been immersed in the VoIP and telecom industries since 2014. He is passionate about VoIP and how VoIP technologies (unified communications, team collaboration, etc.) can help a business grow through an increase in productivity and accessibility. He believes it is personally rewarding to see businesses scale up and save money through the help of VoIP plans, tools, and features. These advancements have also helped many small businesses stay competitive in today's growing mobile workforce. He has a personal interest in the transformative powers of technology in both professional and personal lives.

Author's most recent articles:

IP phone on office desk with notebook and coffee mug
Austin Mallick May 12, 2017
This Week in Telecom is a weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending... Read More
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hosted cloud service connecting agents and employees
Austin Mallick May 11, 2017
Today's contact center solutions are much different than the solutions they evolved from. Contact centers have steadily grown in features, size, and availability thanks to the... Read More
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employees accessing services located in the cloud
Austin Mallick May 10, 2017
Today's businesses communicate much differently now that companies are taking advantage of VoIP technologies, cloud communications, third-party integrations, and other tools that... Read More
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businessman using cloud network and cloud communications
Austin Mallick May 09, 2017
Cloud communications and "the cloud" as an entity are not considered trends anymore in the voice space. Cloud communications and the cloud are staples for business communications... Read More
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8x8 virtual office across all devices
Austin Mallick Feb 10, 2017
As one of the leading global providers of Voice over Internet Protocol (VoIP) and Unified Communications (UC) solutions for businesses of all sizes, 8x8 is all about helping small... Read More
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google search on laptop computer
Austin Mallick Nov 17, 2016
Popular business Voice over Internet Protocol (VoIP) provider RingCentral is making waves in the unified communications industry after teaming up with Google earlier this year.... Read More
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new patent application
Austin Mallick Nov 16, 2016
Leading Voice over Internet Protocol (VoIP) provider Vonage was granted a number of patents in early October by the United States Patent and Trademark Office. The new patents... Read More
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Recent Reviews

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1
magicJack

When the service works OK, technically, life is good. If you have any issue, you'll not get any serious support from their customer service. Lots of...

July 19th, 2019 - BLEGO
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5
VoiceSpring

I have no idea how they keep their prices so low. It's truly incredible. One of their best office phones is only $18.95/user, which includes...

July 17th, 2019 - ChristyArts

Most Recent Blog Posts

Professional Email Address
Tips For Choosing a Professional Email Address

If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...

Apr 01, 2019
Best Twilio Alternatives
Best Twilio Alternatives in 2019

Twilio is one of the most popular ways for businesses who want to use an API to make their own phone communication systems to work with their websites. If you want to use customized phone apps on...

Mar 31, 2019