If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...
ACN Digital Phone Service vs Jive VoIP
Compare ACN Digital Phone Service vs Jive VoIP. Find out whether ACN Digital Phone Service or Jive VoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and Jive VoIP and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
- 247 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Jive Communications offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five...
- Jive Small Business Plan Tier 1 - $29.95
- Jive Small Business Plan Tier 2 - $25.95
- Jive Small Business Tier 3 - $23.95
- Jive Small Business Tier 4 - $21.95
- Jive Small Business Tier 5 - $19.95
Users Average Rating
Recent User Reviews
After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
Don't use. 1.They told me that I would not have an auto-payment after our trial. This was addressed in the very beginning and the assured me. Even contacted them days before our trial was up to let them know we wouldn't be signing up.....Drafted anyways. 2. The APP is absolutely terrible. On numerous occasions, I would go to answer the phone and the person on the other line could not hear me. I would have to call them from my personal cell just to do business which defeated the purpose of the software. 3. Customer Service is not reliable. Only got generic responses. I've used Grasshopper in the past and it was MUCH better.
Our phone system improved a lot with Jive. It became more professional. Another thing that we love is that we can connect through our mobile phones. It just logs us out every now then. you need to sign in again and again.