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1TouchTone.com vs Fonality
Compare 1TouchTone.com vs Fonality. Find out whether 1TouchTone.com or Fonality is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 1TouchTone.com and Fonality and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 51 Reviews
Fonality is a Texas-based provider of VoIP business phone systems, hosted PBX systems, hybrid deployment, and Unified Communications (UC) solutions. They cater to small to medium-sized businesses, but their offerings extend well beyond basic...
- Headquater Country:
- Founder Year: 2002
- Website: www.fonality.com
- Headquater Country: United States
- Founder Year: 2004
- Essentials - $19.99
- Professional - $24.99
- Ultimate - $34.99
Users Average Rating
Recent User Reviews
I love to surprise a customer greeting them by name when they call. Even when they know it is a caller id type thing they do feel special and singled out. When I can look over their account and refresh myself with their account details it makes all the difference when speaking to them. That personalized service is a great tool to create a long lasting business relationship.
On paper the system looked good which is why we signed up. However, we found Fonality extremely unreliable with call quality and the use of the software. On a normal day we had dropped calls and poor sound quality. We frequently couldn't log into the HUD. We spent over 3 hours on the phone on a number of occasions trying to resolve, what seemed basic problems, with no success. After canceling the service the company continued to charge our credit card. Extremely poor experience with this company.