Every startup and small business owner hopes that their business will grow and expand through successful marketing and sales of their product/service. Making the transition and climbing the ladder, however, is never an easy task. There will be a few bumps and challenges along the way that will test a business’ ability to adapt and keep up with the times.
These challenges - known as "growing pains" - can be difficult to tackle at first. But with the right strategy and the right tools, businesses can seamlessly scale up and achieve growth with minimal suffering and stress. One of the tools that can help to propel a growing business forward is a Voice over Internet Protocol (VoIP) system.
Below are some of the most common growing pains businesses face, and how they can be successfully overcome with the help of a VoIP system.
Growing a business often means more investments and taking bigger risks. However, improper management of resources could lead to cash flow issues that may hurt the business in the long run. One way to make sure that your finances are safe is to keep costs low without having to sacrifice productivity or hinder your business' growth. And a good VoIP solution can help you do that. With a business VoIP service, you won't be held back by high telecommunication expenses often associated with traditional landline services. VoIP doesn’t require an investment in additional hardware (you can use your existing IP phones or implement a Bring Your Own Device program in the office), calling rates are lower, and there are options to pay on a month-to-month basis. Plus, adding and removing employees or extensions can be done in a few clicks, making VoIP a highly scalable solution that works alongside your business.
Hiring new talent
As a business expands, it is vital that they hire the right employees to ensure a healthy and steady growth. Finding the right talent is never easy, though, especially if there is a shortage of qualified job applicants in your location. Fortunately, VoIP offers an easy solution to this problem. With a robust VoIP phone solution, a business can tap into a global talent pool to fill out the positions they require. Regardless of the applicant’s location, companies can interview and evaluate candidates, train new employees, and manage remote employees conveniently through online admin portals and dashboards. All of these can be done with the help of advanced VoIP features such as video conferencing, instant messaging, file sharing and more.
Trying to take a business to the next level often means business owners and employees need to wear multiple hats at once and spend more hours at work. While this is admirable, it can also be counterproductive as it can ultimately lead to burnout. To avoid burnout, it’s important for owners and teams to strike a good balance between their personal and professional lives - something VoIP can effectively help you with. A good VoIP system helps employers and staff achieve a healthy work-life balance because gives them the freedom to work from anywhere with the tools they need to manage their communications efficiently. For example, if you can come up with more creative ideas and concepts while at the beach instead of at your cubicle, then why not take your work with you to the beach? Plus, VoIP features like video conferencing, find me/follow me, mobile apps, and voicemail-to-email will help you stay connected even if you’re miles away from your office desk.
Growing pains are a natural, inevitable part of running a business. But that doesn’t mean businesses should just bear the pain and suffer. With the right strategy and tools - such as VoIP - businesses can overcome these challenges and emerge as a stronger, more resilient company.