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Reviews give helpful insight into top providers

With the table below, you can see every VoIP provider currently in business and every review of each VoIP provider.

VoIP is a hot new service in the communications industry. But how do you distinguish between the top-notch stars like Vonage Business Solutions, Broadvoice, or Jive, compared to the newer, less-established providers? That's where our user-submitted reviews come in handy.

One of the best ways to get the know-how on providers is to read customer reviews. Here on VoipReview, we have compiled all of our customer reviews into an easy-to-read format. Plus, check out our unique scatter plot for an overall comparison of reviews across highly-rated VoIP providers. You can also check individual provider pages to see all of their customer reviews, and to see how the provider has ranked over time.

Our reviews are based on a number of factors: customer service, features, reliability, sound quality, and price, then given a comprehensive overall rating. These reviews are submitted by users like you, and can offer helpful insight into VoIP providers. You can review these reviews in two ways: our innovative plot chart, or via the individual provider pages.

How To Decipher VoipReview's Review Plot Graph

Recent Reviews

I have been with Ring Central for several years. I have never had an outage or a problem. It was easy to set-up. It is easy to maintain. It is...
agolio1 - September 29th, 2016
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the...
seroque - September 25th, 2016
I have been using VOIP.MS for over a year now. Their service is fast and we have had no issues with the connections or quality of voice. What...
Roger D'Hollander - September 24th, 2016
I've been with them for more than 2 years now. I even got rid of my iphone. Only using my ipad and softphone on my computer. I can't...
mcere - September 23rd, 2016
I've been using RingCentral for about 3 years now - great, inexpensive way to get faxes delivered right to your phone/tablet/desktop. The only...
Midge Koontz - September 23rd, 2016
We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making...
dslltd - September 19th, 2016
My guess is that my Magic Jack Plus is non-functional. Power supply is apparently dead and it looks like it took the Magic Jack with it. Lights...
kkingcqe - September 17th, 2016
Magic Jack is very inexpensive and worked well when I first bought it in 2010. Over the years it has gotten worse to the point that it does down...
MiltinBerkeley - September 15th, 2016

All Providers

Vonage Business
Vonage Business delivers feature-rich and affordable business VoIP plans that are best for small to medium-sized businesses. Developed in early 2000, Vonage is a household name in the VoIP...

59 reviews

MITEL MiCloud Business
Mitel is a trusted VoIP provider that caters to small, mid-sized, and enterprise businesses by providing integrated solutions that to help companies connect, collaborate, and cater to ...

22 reviews

magicJack for BUSINESS
magicJack for Business is a business broadband phone provider that provides affordable business VoIP plans to small and medium sized businesses. Their VoIP options are available for one low flat rate...
RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable...

122 reviews

OnSIP is a real-time communications company that specializes in hosted VoIP solutions. The company offers its customers powerful yet simple phone solutions that come with included...

45 reviews

Jive VoIP
Jive Communications delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose...

252 reviews

Star2Star Communications
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing...
Fonality is a top-rated business phone service provider with flexible deployment and collaboration applications. Their services have one of the best retention rates in the industry, due in part to...

51 reviews

Ooma is a company that is taking on the home and business phone service in a whole new way. When it came to residential service, Ooma assessed everything that was troublesome about the current...

2 reviews

A leader in telecommunication innovation, Broadvoice aims to provide business and residential customers with a feature-rich broadband phone service along with United States-based customer...

16 reviews

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider\'s site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.


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Do you have an opinion or experience to share? Write your own review here on VoipReview with the review form above. Contribute a provider review and rate them on customer service, features, reliability, sound quality, and price. Share any helpful insider knowledge or new information that you have learned from being a current or past customer.

Some things to keep in mind for writing a helpful user review:

  1. Remember that a "good" review isn't always positive, but it is always helpful to others.
  2. Include relevant and important details, but avoid extra fluff.
  3. Avoid naming or attacking specific individuals. Keep in mind that you are writing about your experience, not belittling an employee.
  4. Be honest and forthright in your review.
  5. Pay attention to grammar, spelling, and proper punctuation.
  6. Position/compare the service to others in the same genre.



Recent Reviews

ringcentral logo


I have been with Ring Central for several years. I have never had an outage or a problem. It was easy to set-up. It is easy to maintain. It is...

September 29th, 2016 - agolio1
dialpad logo


No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the...

September 25th, 2016 - seroque

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