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Verizon vs RingLeader
Compare Verizon vs RingLeader. Find out whether Verizon or RingLeader is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Verizon and RingLeader and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 9 Reviews
- 5 Reviews
Overview:
Verizon, America’s largest wireless provider, is moving over to ‘landlines’ and VoIP technology. Verizon offers a variety of plans, for business phone systems and home phone users. There’s usually a discount if you add Verizon home phone service...
RingLeader is a leader in On-Premise & Cloud Communication for businesses, with deep experience in SIP Trunking, Hosted VoIP, HIPAA compliant faxing, CrowdVoicing, Disaster/Continuity applications, and custom VoIP solutions. RingLeader has...
Provider Info
- Website:
- Headquater Country:
- Founder Year: 1990
- Website: RingLeader.co
- Headquater Country: USA
- Founder Year: 2017
Plans Available*
- N/A
- Micro Bundle - $7.00
Users Average Rating
Recent User Reviews
I had One Talk for 2 1/2 years. I didn't use a lot of the features because we are a small business with very few employees. My calls were dropping off mid convo way too often so Verizon convinced me to add the desk phones in addition to the app with cell phones to "stabilize" it. During installation, the Verizon Specialist told me to remove the app from my cell phone and we would re-install it. BAM! All my data from 3 years, customer and supplier contacts, all my texts, etc, everything gone, unfortunately for good!! You see, what Verizon doesn't share with you is that they don't have this data on their servers, so NOTHING IS BACKED UP!! They are marketing a product to businesses that they can't back up and can't get the information back if they lose it. It was a nightmare for me. I am still so infuriated with Verizon after being a customer for over 20 years. Somehow they feel that giving me 2 free phones of my choice made up for losing all my data of 3 years. DON'T USE THIS PRODUCT! It's inferior and it can't be supported by Verizon and nobody there is smart enough to know how to use it anyway.
Poor staff training. They have no clue whether Verizon owns a landline service or a VOIP service. I got the runaround for months as we had VOIP for 5 years and needed to disconnect. We moved to a new home and it took us many months to finally find out who to call and cancel our service. Meanwhile the rude customer service and manager refused to give us any refunds even though we never used the phone because we were never given the right group to cancel service. Three customer reps sent us to Frontier! A true farce and I no longer want to do business with Verizon. I encourage you to do the same.
I heard about RingLeader through a ShoreTelForums.com promotional email. I typically skim and delete these kinds of things but I happened to need new SIP services at a newly acquired sister company. I attended a webinar surrounding their service and offerings and was impressed enough to take it to my boss right away. The demo process went great and we've been live on their services for a few months now. The service is solid and the customer service / tech support team are extremely knowledgeable, responsive and accommodating. Did I mention it's a native SIP solution for ShoreTel?! Really happy with the arrangement and hope for a long and prosperous relationship!
I switched my office to RingLeader, customer service has been excellent, fast resolution to the very small issues that arose while switching to VoIP, and excellent and fast response to any questions I had. I highly recommend RingLeader.