close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

2Talk vs Fonality

Compare 2Talk vs Fonality. Find out whether 2Talk or Fonality is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 2Talk and Fonality and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 54 Reviews
1
3.7

Overview:

Fonality is a Texas-based provider of VoIP business phone systems, hosted PBX systems, hybrid deployment, and Unified Communications (UC) solutions. They cater to small to medium-sized businesses, but their offerings extend well beyond basic...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2004
  • Website: www.fonality.com
  • Headquater Country: United States
  • Founder Year: 2004

Plans Available*

  • N/A
  • Essentials - $19.99
  • Professional - $24.99
  • Ultimate - $34.99

Users Average Rating

Recent User Reviews

Horrible service and support. West Coast office and if you are on the east coast don't hold your breath on getting any support before 11:00am-12:00pm EST. Nothing but trouble since the system was put in. Do your self a favor and spent the extra money on Ring Central or some other provider that does it all.

hyp8ri0n September 11th, 2017

I was with this company for years. Because at the time VOIP phone carriers did not have the best reputation overall, I never bothered to shop until an unethical behavior surfaced. During a phone call with one of their reps, he identified for me that I was being charged for a phone that I never ordered or received for about 2-3 years. Their invoices are not the easiest to read anymore since it has a bunch of model and ID numbers etc.... Once I addresses this concern, which I was convinced that it would be refunded since I never ordered this phone and company errors occur all of the time, they decided to throw at me the 30 day terms and conditions story. That should apply for those who ordered a phone, but not when phones are added to an account without knowing. The monthly amount for that phone was not much, but adding it for the time period it was over 200 dollars. This issue was escalated and still they would not budge to work or retain my business. Everyone agreed with me that I wanted a refund, but they said that a phone was mailed out. Once I inquired of who was the signer, it was not even someone from my office. Who knows if they added this phone to my account but requested by another customer of theirs. Even with all of that proof, nothing was done. Then I reached out to the Facebook chat and a lady by the name of Keisha (Director of Marketing) responded that my concern would be shared with the CEO of the company. How they wanted to help me resolve my issue. After I provided her my e-mail address to begin that process 2 weeks went by and nothing ever happened. I reached out again to her and she apologized for no one to contact me etc..., but again no solution to retain. I have returned all the phones and my account is paid up-to-date, I keep e-mailing the RMA department with a request to update me on the next steps to close my account. No responses!! I just left their manager a message and hopefully she will end this nightmare for me. Clients can leave companies and return in the future, but this client will never return and will make sure that I will never refer any new prospects to this company again. Not sure what the story was with Fonality changing to NetFortris, but Netfortris has been worse. I am thrilled with my new carrier and always address all of my questions. Good luck ever signing up with this company.

balva11 November 6th, 2018

This company deserves a 0 star review. Their service and customer service are terrible. Their mobile technology and mobile app are terrible. I was never notified of my renewal in advance and when I tried to cancel the service it was a week long process that ended with threat of a $5600 termination fee (over 10 times the annual cost of service excluding taxes). Now they have auto-renewed my service for another year. I tried to contact their billing department today and was sent to voicemail. They must be using another provider because the voicemail attendant seemed to work. Avoid using this company at all cost. DO NOT USE FONALITY!

NikK January 29th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

windstream logo
1
Windstream

This is an awful company. No ethical standards at all. They were charging our church $240/month for VOIP phone services for years. We finally...

January 21st, 2019 - rbceugene
8x8 logo
5
8x8

8x8 just gets the job done for us. A good phone system is one you don't have to think about much. It has all the features we need, and works well...

January 19th, 2019 - guybf1

Most Recent Blog Posts

contact center solutions concept
Q&A with TCN: on Streamlining Payment Processing in...

Organizations seeking new approaches and solutions to grow their businesses and enhance employee experiences while cutting costs and delivering value to their customers should engage in collaborative...

Jan 10, 2019
voice over internet protocol phone on notepad
Competitors to Vonage in 2019

In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...

Jan 08, 2019