As technology weaves its way even further into the business world, VoIP is becoming a more popular staple in offices across the world. Why are more businesses turning to it every day, and why does is it quickly grabbing market share? This is a complete guide on why SIP/VoIP phone technology is quickly gaining ground in the business phone service industry, as well as why OnSIP is provides the best in this technology to commercial customers.
What is VoIP? VoIP is a quick and easy acronym used to describe voice over internet protocol. VoIP is often referred to as SIP (or session initiation protocol). Essentially, VoIP allows users to make phone calls over the internet to other VoIP users or traditional telephone technology.
When speaking into a VoIP-powered handset, sound waves are converted and broken down into digital information that is sent to the recipient. If the recipient is also using VoIP/SIP, the information will essentially play back through their speaker or headset. If the recipient is using traditional telephone technology, the digital information will be converted to analog signals and played through the phone's speaker or headset.
Businesses are choosing this relatively new technology for many reasons. Essentially, VoIP helps businesses:
The hardware and software used with SIP technology is much more affordable than traditional phone systems.
Benefit from loads of features
When a business switches to internet-based phone service, they don't have to sacrifice features they already enjoy.
Use their business phones on the go
Because VoIP is internet-based, hardware can be taken anywhere there is an active internet connection. After plugging it in at the new location, it will be as if the phone system never moved.
Quickly and easily upgrade
Because many upgrades can be completed online, they are carried out much more quickly than traditional phone upgrades and modifications.
Send faxes more easily
When a business upgrades to SIP business phone service, it can kiss faxing the old way goodbye. VoIP can handle faxing with ease.
OnSIP is one of the leading providers in cloud-hosted phone technology and VoIP systems. After a quick comparison, it's easy to see that OnSIP provides better hosted pbx service with improved features, scalability, flexibility, and better prices.
One of the most popular misconceptions surrounding SIP business phone service is that it is incredibly time-consuming and costly to set up. This couldn't be further from the truth. With OnSIP, it's easy to get started instantly, and the entire phone system's infrastructure can be controlled using office computers.
As far as cost is concerned, OnSIP provides two distinct plans for pricing merely because one size does not fit all. Businesses that are still on the fence about SIP phone technology can take advantage of the Pay As You Go Plan; a sound route for those who want to pay only for calls that are made and features that are used. The Per Seat Metered Plan is great for businesses with multiple employees. Businesses pay less than $9 for each employee per month.
Additionally, OnSIP makes it simple for even the most novice of users to control the entire interface from an internet browser. Users can control everything from voicemail to instant messaging straight from the my.OnSIP browser app. No company has ever made it easier for businesses to get started with VoIP phone technology.
This is where things get quite interesting. Many businesses shy away from the thought of uprooting their current telephone service for an entirely different platform for many reasons. Mainly, business owners are often afraid that their favorite features will leave along with the traditional phone system.
However, this is hardly the case. SIP phone systems are equipped with virtually all of the same features found in traditional phone systems. These include:
A personal attendant
A personal attendant is an automated feature that can take calls for an employee when they're not available to answer the phone.
Voicemail works just as it does on a traditional telephone system. However, voicemails can be transcribed, listened to on the My.OnSIP app, and opened via email
An auto attendant
An auto attendant feature is critical for any business that receives a moderate amount of phone calls. The auto attendant feature provides an automated menu for your callers so that they can be routed to the correct departments.
A dial by name directory
If your customers are looking for a particular employee when they call, they can find them a lot more easily with a dial by name directory.
Adding new employees to the SIP service is a cinch with the software.
This feature is useful in situations where a call needs to be placed on hold and picked up on another device. Calls can even be routed to cell phones.
Of course, phone service wouldn't be complete without an on-hold music feature. On-hold music can keep customers on the phone longer, and in turn, improve customer satisfaction and create more conversions.
Emergency calling is not lost in a switch to internet-based business phone service, either. Emergencies can be handled just as quickly with newer technology.
InstaPhone can make audio and video calls to any source right from an internet browser. It is a plugin free web phone that offers the full functionality of a desk phone.
Extra features provided by OnSIP also include video conferencing, a Find Me Anywhere feature, integration with Microsoft Outlook, InstaCall service, Salesforce integration and more. It's easy to see that not only does VoIP service offer the same features found with traditional phone services, but new, extra features are also included. Nearly anything that can be dreamed of being done with phone service is possible with OnSIP.
Luckily, it's easier than ever to get started with OnSIP by taking advantage of a free 30 day trial. For four weeks, anyone can take OnSIP's features and software for a spin without ever needing to spend a dime. After using the new phone service a month, it will be hard to go back to the traditional phone service infrastructure. On the off chance that the service isn't up to par, it's easy to go on using your current mode of communication without any hassle.
OnSIP provides a quick and easy-to-use contact form for users that are curious about how VoIP can change their businesses. Choose a plan and complete the form to get instant access to OnSIP's service and features. SIP phone service is an investment to be proud of.