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voip.ms Reviews

VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely cPanel, ICON Health & Fitness, Toys'R'Us and others. VoIP.ms offers an intuitive self-serve portal with a wide range of unified communication services including DID numbers in 60+ countries, call conferencing and SIP trunking all under a Bring-Your-Own-Device philosophy.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Great service and offerings.

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
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5
Average: 5 (1 vote)

I have been using VOIP.ms for many years, and use several of their service
offerings. Whether it’s lines for home, a fax line for business, or a toll
free number to bring my entire family together. They’ve been there for me!
You cannot beat their guides for setup and quick customer service and
reliable product offerings with built in redundancy to keep you connected.
Give them a try and don’t look back.

Quality, Responsive, Diverse Offerings, Reliabilty
None
Yes

VOIP.MS for home or business ROCKS!

user_review
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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5
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I've use VOIP.MS for a number of years now, with a number in Alberta, a
number in Ontario and other number in Mexico, primarily for 'home' use, and
business use of home use. Everything about VOIP.MS has been fantastic. It
even worked well when I only had WIFIMAX in my area before we got Bell Fibe.
I've referred quite a few friends and colleagues too! My only gripe is that
they charge in USD, which was fine 15 years ago when it was par, but not so
great now (as a Canadian user of a Canadian company).

Full featured. Always up-time. Multiple servers in multiple countries. Automated answer assistant, call redirection, SMS, reroute to cellular. And many more.
Canadian company that charges in USD
Yes

Great Service

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5
Average: 5 (1 vote)
5
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5
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I have been using this for several years with zero issues. The uptime is
excellent, the service is flexible and configurable. An amazing deal for the
cost.

No downtime, great price.
n/a
Yes

voip.ms

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
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5
Average: 5 (1 vote)

The best VoIP service ever. I use them for the last 4 years. Highly
recommended. No issues. Great customer service. You can use SMS etc. You can
use on hardware devices or smartphones.

Great quality voice
Fax should be free
Yes

amazing Voip service

user_review
5
Average: 5 (1 vote)
5
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5
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5
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5
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I have been using this service now for over a decade and it has never let me
down.
Great value for money
Great features
Intense security
Intuitive interface

Amazing is the best way to describe Voip.ms

Great value for money Great features Intense security Intuitive interface
None come to mind
Yes

VOIP.MS is excellent

user_review
5
Average: 5 (1 vote)
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5
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I have been a voip.ms customer for so long I can hardly remember, must be
about 8 years. Before that I was on vonage. VOIP.MS provides so many features
such as call forward and
messaging and such. You can look up call logs, take the phone device with you
and use it in a hotel as well. I have never had any techical problems, it
just works!

All features possible, excellent call quality, very low cost.
none.
Yes

VOIP service review

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)

I have been using VOIP.ms for more than 6 years now, very stable overall and
may servers to choose from.

Stable connection
No Free SMS
Yes

VOIP.ms - A Solid Provider

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
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5
Average: 5 (1 vote)

I started with voip.ms for personal use some years ago as I was learning my
way around voip. Their technician was helpful and patient as I was getting
started on a slow connection. Since then I've watched different providers
come and go while this company has maintained a steady, almost boring,
presence as their number of POPs, including overseas, constantly increased.
Now it simply 'just works'. There are more customization options than I can
ever use. I like having incoming calls simultaneously directed to both my
home number and my cell. Finally their prices are very competitive.

Large number of POPs for optimizing low latency, very customizable, reliable, and inexpensive.
Nothing worth commenting on.
Yes

VOIP.MS

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

What they do, they do well. Reliable voip service without any hidden or extra
costs or unneeded feature set.

Fast servers in my area. Responsive support team. Always adding new features.
None from my prespective.
Yes

Good service

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Over 10 year user, great service at a great price. No downtime, no issues.
Great help section and wiki section. Responsive to our requests like sms and
faxing. Web portal easy to navigate and if there is a problem they answer the
phone which is unusual in this business.

Cost, uptime and network responsiveness
Nine really
Yes

Pages

voip.ms

Montreal , QC
Canada
2007Year Founded
96%Recommend
356User Reviews

Overall Rating

4.7
4.71
93%
93%
94%
93%
94%

Service Locations

  • United States and Canada
VoIP app

The Skinny

Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-caliber communications solutions.

Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows us to give unlimited focus to maintaining a widely accessible and feature-rich service.

With offices in Canada, and Mexico, and access points across the globe, VoIP.ms has developed into a truly international business that serves over 80,000 clients, worldwide.

the rub

The Rub

Being the most feature-rich VoIP provider, VoIP.ms also offers very competitive rates with documentation for all their features and 24/7 support. May you need a number for your home or multiple lines for your business, they got you covered! The grand majority of their features are free to use and provide the required flexibility to have your business reach the next level of professionalism.

  • Competitive rates
  • Local and toll-free numbers for Canada, United States and International
  • Unlimited extensions
  • Highly flexible
bottom line image

Bottom Line

VoIP.ms offers a complete suite of self-serve cloud services including a Cloud PBX, SIP Trunking, Virtual Faxes, Virtual PRIs, and much more. Its offering is entirely contract-free and pay-as-you-go, allowing greater flexibility to its users. Customers can get started in a matter of a few minutes. VoIP.ms also allows customers to resell its services through a powerful SOAP & REST JSON API or through a fully customizable white-label portal.

award image

Awards

  • Top 20 businesses award from Capterra 2020
  • Best Value award from Capterra 2020
  • GetApp Category leaders of 2020
  • Most Recommended award from Software Advise 2020
  • Front Runners from Software Advice 2020
  • GetApp Category Leaders of 2021
  • GetApp Best Functionality & Feature 2021
  • Capterra Best Value 2021
  • Front Runners from Software Advice 2021
  • G2 Leader award from summer 2021
  • Customers Love Us from Source Forge 2021
  • Summer Leader from Source Forge 2021
  • Capterra’s Shortlist award of 2021
  • Best Est. ROI from G2 summer 2021
  • Leader in VoIP from G2 summer 2021
comment image

Our Two Cents

It’s no surprise why VoIP.ms is beloved within the community by residential, small businesses and large enterprises. With such flexibility and features being released on a regular basis, they most likely have what you are needing. Additionally, they are a B.Y.O.B (Bring Your Own Device) company. That means that they support the vast majority of devices, applications and servers compatible with VoIP and thus, furthermore providing this feeling of doing what you wish to without being forced into a device or an application.

Whether you are looking for a solution at home, on your mobile or at work, VoIP.ms covers it all, and it’s incredibly affordable!

Plan Info
Plan Name Pay Per Minute Plans
Plan Summary VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
  • Feature-Rich
  • Keep Your Current Number
  • Friendly Support Staff
  • Bring Your Own Device!
Notes VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $0.85
    Promo Price N/A
    Price Disclaimer per DID number
    Setup Fees $0.40
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • N/A :
    Month to Month
    (per user)
    • N/A :
    Annual Contract Prepay
    (per user)
    • N/A :
    	
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. 0
    Add'l Min. Cost $0.00 /min.
    Faxing
    Setup N/A
    Monthly Virtual Fax available in U.S. and Canada. See site for rates.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.001
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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