Yak Reviews

Name: Yak
Rating: 2.8

Users Average Rating

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Call Types

Dec 31, 2007

user_review

Sound Quality

Average: 3 (1 vote)

Price

Average: 3 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 2.6 (1 vote)

Had great results calling North America, but don't try to call the Philippines. They charge you for every attempt that is not completed. maybe 20% success in Philippine calls. Really disappointed. customer service ended up changing my longin so I can't get my invoices.

Pros Works well for North American Calls

Cons Really sucks for calls to Philippines.

Termination

Dec 02, 2006

user_review

Sound Quality

Average: 3 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 3 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 3 (1 vote)

Rating

Average: 3.8 (1 vote)

Yak has just terminated my service with 1 months notice. I am not sure why, but I will not go back with them if they offer a service at an increased price. We had many calls that had a small delay and we had complaints of poor sound quality.

Terminate service

Aug 21, 2006

user_review

Sound Quality

Average: 3 (1 vote)

Price

Average: 1 (1 vote)

Customer Service

Average: 2 (1 vote)

Features

Average: 3 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 2 (1 vote)

I had their service for one year and out of the blue they terminated my plan and wanted to change it to one that costed double. Lost me as a customer. Unreliable.