US LEC Reviews

US LEC VoIP provider

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

great company

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)
I have used USLEC for the past 3 years. the connection is reliable. Their customer service is great! I only face an occasional long hold time. Their additional services are amazing. You can change your standard T1 over to a VoIP connection. They offer any type of hosting you could want, including system backups. We have multiple locations, so they offer MPLS virtual VPNs between all of our remote sites. Try calling any bell companies and get better support. It will not happen.
Yes

Customer Sefice

user_review
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
2.2
Average: 2.2 (1 vote)
US LEC is without question the WORST company I've ever worked with when it comes to customer service. EVERYTIME I try and get help they always say that no one is available, will create a trouble ticket and will have someone call me back. Not once has anyone EVER called me back and the company I work for that uses them has been with them for 2 years. The last time I tried to get tech support they couldn't even find my account or web domain! They are the absolute worst.
No

US LEC

2006Year Founded
50%Recommend
2User Reviews
Get Quote

Overall Rating

3.4
2.5
80%
80%
70%
60%
50%

Service Locations

Recent Reviews

centurylink logo
1
CenturyLink

Worst service ever. Didn't even connect internet and decided to cancel, had to pay over 100 dollars for no service connection. Basically paid...

August 14th, 2017 - ZEROSTARS
axvoice logo
3
Axvoice

I am the kind of person who always goes first for the isle that says “Sale” because I like to SAVE. That’s how my life is and I am not ashamed of...

August 11th, 2017 - Alison Grace

Most Recent Blog Posts

collab9 unified communications solution on mobile tablet desktop devices
Collab9 Shares Insights for Making a Smooth, Seamless S...

More and more businesses are upgrading their communications systems by using Unified Communications as a Service (UCaaS)--and the benefits of utilizing collaboration and communication applications on...

Aug 18, 2017
business telephone system
This Week in Telecom: August 18th

This Week in Telecom is a weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Aug 18, 2017