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ITP Reviews

ITP is one of the leaders in the VoIP revolution – because they are flexible. They are one of the few VoIP providers that are able to offer excellent business and residential VoIP service at a fraction of the cost. ITP (Internet Telephone Provider) offers plans that allow you to enjoy crystal clear calls and US-based customer service for the right price. 

They want your business, and they give you the communication tools your business needs to succeed. 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

ITP provides  reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families (as well as those with home offices) who want to stay connected without incurring exorbitant costs can easily do so with ITP’s selection of affordable VoIP service plans.

Seven Feature-Rich Plans to Choose From

ITP offers a selection of seven feature-rich residential VoIP plans: Basic Residential, Premium Residential, Global Residential, Basic Residential (2 Lines), Premium Residential (2 Lines), Global Residential (2 Lines), and Home Office. All plans include over 40+ features, a free app, router and enhanced online management.

US-based Customer Service and Sales Team

Aside from delivering a bevy of enhanced home VoIP features, ITP also puts a premium on customer support. Their professional and friendly customer service and sales team are all based in the US, which means customers are never out of help should they need assistance or run into technical difficulties. In addition, ITP has published several informational guides on their website to guide users through common problems.

 
Write your own review

ITP has the worst customer service I have ever seen...

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I'd like to start by saying that no one likes spam emails, or purchasing things online that may put you on the list for those spam emails and mailings. So I found a way to avoid that. Even with my credit cards purchases, I'm able to use an alias name that keeps my actual name private unless I wish to use it. My online purchases, continue to use that name, but unfortunately I used that name to sign up for my home phone service with ITP. I've asked for my refund I've already paid out for their hardware which is $100. They have sent me a refund check using my alias. But even though my bank is familiar with that name, and I have many transactions under that name, they deny my plea to deposit that check my account. So after many many many calls to ITP, they understand that I didn't use my real name signing up, so they denied re-issuing a new check in my actual name. So to negotiate with them I said, "well you can always cancel check in the alias name and reissue it in my actual name". But they won't meet me halfway on this. I said well if you won't send me the refund check after canceling the one you sent me already in my Internet name, just send me back the Modem. It seems to be too reasonable for them. No matter how many times I call. So that's why I'm on this platform to make some kind of an impact against this cheap company. Cheap in so many ways can make an impact. Little under a year already, I've been paying for that cheap phone service from ITP. I didn't expect much from this cheap service, but just little things like voicemail, caller ID, call waiting and being able to press, the flash button to transfer to my next phone line and see who's calling. All of those features were deficient in what you could expect in a cheap phone company. After many calls I moved my complaints to this forum. So I asked them to refund the money I paid or my 'paid in full modem instead, that's fair! They are not! That's the Truth...

NO
YES, in the comments!
No

DO NOT USE ITP FOR YOUR PHONE SERVICE

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You would assume what you read in the advertisement would be accurate and the
pricing would be what the tell you it will be. What they don't say is that
you cant get a hold of them, and they will not call back, and most of all
there is no way to cancel without talking to someone - which is imposible
because no one calls back or answers the phone.

Short of stealing or robbery - which is illegal - this company is not the
one you want to start a business relationship with. Listen to me ====
Realize this process is for you to see, hear and be witness to the lack of
integrity and the natural way the ITP VOIP firm will in fact take your money,
steal from your account and not even respond to your calls.

But wait here is the reason why you can't do business with this firm: THE
ARE NOT LISTED ANYWHERE. They are based in New York with no address, no way
to speak to a supervisor, no one calls back. You can't cancel unless you
close your bank account. And then they want to you send back the equipment
you paid for and they will charge your credit card if you don't send it back
by a certain date. These are not serious folks my friend. They kept on
charging me for 5 months until I got a hold of a supervisor after Verizon
requested with me on the phone to cancel the account. Five months later ITP
was still charging my account. When I finally got a hold of a live person
they never refunded my account. DON'T USE ITP VoIP for any type of business
they are not a real company. Don't take a chance. There is no positive
experience on the internet about this firm that is real. NONE. Don't use
ITP Vo IP

NONE
EVERYTHING
No

As Formal Customer

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Average: 3 (1 vote)
3
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1
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1
Average: 1 (1 vote)

I used ITP services for many times. The customer service is not as good as
before. I ported my number out to other provider a week ago. However, they
offered me discounted price and suggested that i should port number back to
ITP. Funny thing is later .... they said they couldn't port my number back
cause the number is no longer active. (its 100% lies) . I switched my service
to other provider a week before and the service was and is active. Also, i
realized later that They charged me a year preminum and would not refunded to
me a penny. (69.00) Never explained to me about non refundable policy. I
think it was intentional i shouldn't listen to the person on the phone.
Please look for other similar reviews below.
I rather pay a little more and get professional reliable customer services.
Beware~~~~

What Pro?
unethical business practice.
No

Never Assume - ITP

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I was with ITP in the past and that was because they solicited me by calling
my home and so I decided to try them. They stepped me through the process to
keep my number and go with them. I felt things were fine until they weren't,
so I called them and found them to sound and be incompetent in what they were
attempting to fix. I ended up going back to Vonage, but now that I bought a
new house, I thought I would give them a try again since they were so cheap.
Boy are they cheap. I assumed they would transfer over my phone and they did
not. This has caused a nightmare for me. People trying to reach me cannot.
When I called customer service, the supervisor, Sebrina and those she is in
charge of, hung the phone up on me five times and were argumentative
throughout the process of me trying to find out what went wrong. I was told
they would gladly cancel my order and that I would not get a penny refunded
to me without tellling me why. Sebrina told me she is the only one I can talk
to and that there is no one above her, she is the boss. I am fortunate enough
that $69.00 will not break me, but if you are wanting a service that provides
quality service and professionalism from their customer service people, DO
NOT GO WITH THIS COMPANY, you will find out real quick what a New York rude
person is and how they will wipe their mouth and say they have done nothing
wrong after they steal your money.

Nothing
Everything
No

Very Happy with ITP

user_review
5
Average: 5 (1 vote)
5
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5
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5
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5
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5
Average: 5 (1 vote)

Very happy with ITP. Calls work perfectly. Love the features they offer, especially their app.
I recently started to use them for by business as well. I have multiple locations with multiple auto-attendants. I thought it would be too difficult to implement, but their sales and tech team helped me with the setup and it went up flawlessly. I would recommend ITP.

Call quality, great features (Great APP), price, Helpful customer service
Nothing yet
Yes

ITP is not for me

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2.4
Average: 2.4 (1 vote)

The whole process with ITP; talking to operators (giving conflicting info) to providing portage info to accessing a bare bones, no details online billing page. This is not a well funded, professional quality outfit. Probably operates out of a little office in Brooklyn

low price for basic service $9.99+tax, surcharges (about $9 more)
misleading info about 2 free month intro offer (2nd free month is 12th month not 2nd one) Also, shipping/handling on box is almost $25! plus 'activation fee' $20 After all that, the sound quality is awful. I'm going straight back to Vonage.
No

Switched over to ITP after 5 years with Vonage

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

I read a lot of the recent negative reviews on ITP here and almost decided against them. Some of the reviews sounded really angry, I don't trust those types of reviews, so I took a chance. So far so good. Fast shipping on the new adapter and call quality is fine. I've been meaning to switch to ITP from Vonage for a long time for ITP's rich feature set. Despite being part of the no call list we receive far too many robo calls, debt collector calls, and other nuisance calls. Myself and many other Vonage customers have been making a feature request to have more granular controls of incoming calls for many years. I was with Vonage for 5 years and realized this was never going to happen. The only reason I didn't leave was out of laziness. Then our Vonage adapter stopped working. The options to fix it quickly were sparse. I decided it was time to move over to ITP. So far so good. The only things left to do are port my # and test the alarm system. I will update this review if there are an problems.

Many plans to choose from. Extremely feature rich. ITP offers very granular control to block any incoming number including the ability to block large blocks of phone numbers, and you can do this by time of day. The adapter sent to be is an Obihai. I received this from the New York area in 2 days of the order. Call clarity is the same as we experienced with Vonage and POTS. I was up and running within a few minutes of receiving the adapter.
None yet
Yes

Read the small prints - ITP

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3
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1
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5
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3
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4
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3.2
Average: 3.2 (1 vote)

The $19.99 monthly plan is not really $19.99 but $21.98 when you add the $1.99 telephone fee tagged to the monthly fee. This is just a way of extracting more dollars from its customers. ITP does not tell you this piece of information. You have to pay for any extra service that already comes bundled and free in many other competitors. Example: softphone is an extra $10.00 for a ridiculous 500 minutes. ITP mobile voip calling plan is another extra $10.00 for 500 minutes. Both of these services come at no cost with Voipo, Phone Power, etc. An extra line would fetch another $19.99 ($21.98) from you as it is considered a new service. You add all this up and you pay as much or more than Vonage or Comcast and possibly the Bells.
Do your math.

Good customer phone and technical support, but....
Not many plans to choose from. No yearly plan offered. Not a good company to save money.
No

ITP is essentially useless

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1.8
Average: 1.8 (1 vote)

We mainly use cell phones but I wanted to maintain a land line as well. The price seemed right but the call quality is so poor its essentially useless. I have been with them for about a year because I've been too lazy too switch. I suspect its people like me who keep them in business.

At least the caller ID works fine.
Calls are absolutely unintelligible ~60% of the time. Tech support blamed it on our internet connection, but my son can receive calls on his itouch with perfect clarity.
No

ITP looks good upfront, but that's about all

user_review
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Average: 4 (1 vote)
2
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2
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2
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2.4
Average: 2.4 (1 vote)

ITP initially comes across as a very friendly and professional company, plus their rates are very good. But I had to call them three times before they started the process of transferring my service. After a month of frustration, I called to cancel my service and after two more weeks it was finally cancelled. You shouldn't even call ITP, even is it's just for information. It's just not worth it.

The cost for their service is very good.
They don't follow through on requests from customers, and their support employees are not professional.
No

Pages

ITP

New York City , NY
United States
2007Year Founded
72%Recommend
105User Reviews

Overall Rating

4.05
4.25
80%
82%
83%
78%
84%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

ITP offers customers different residential tiers, a home office plan, and hosted VoIP PBX systems; in addition to other services like virtual fax and virtual fax security, virtual numbers, a VoIP app plan, toll-free numbers and more. Needless to say, ITP is well versed in the realm of residential and business communication technologies. Their residential plans include: Basic, Premium, and Global. All of these plans are available for one line, and come with a free app, free router, and free basic network management. For two lines, ITP offers another set of tiers at higher (yet still affordable) prices. They also offer international calling plans.

the rub

The Rub

ITP gives customers a choice between residential plans: do you need one line, or two? For one line, you can get the Basic plan for $9.99/month, Premium plan for $19.99/month, and Global plan for $24.99/month. For two lines, you can get the Basic plan for $18.99/month, Premium plan for $38.99/month, and Global plan for $48.99/month.

All plans include 40+ features, a free app, free router, and free network management. However, your Basic tier plans have a limited number of minutes to the U.S. and Canada (500 minutes with one line Basic plan, 1000 minutes with two line Basic plan), whereas the Premium and Global tiers include unlimited minutes to the U.S. and Canada. Furthermore, the Global plans include unlimited calling to over 70 countries.

ITP has various unlimited international calling packages, too, that can be easily customized for the other countries that you call the most. Check the international rates for examples of ITP's great international rates. (Be sure to check their website frequently, too, as their rates change often).

bottom line image

Bottom Line

Where ITP really shines is in consumer VoIP/residential VoIP market. Their phone service offerings are on point, and you get everything that you need in order to make the most out of your communication system. Their VoIP plans are very straight forward, and you know what you're getting when you sign up. Whether you need one line or two, specific low international rates or an unlimited international calling plan, or just unlimited calls in the United States, consider ITP. They have a bevy of plans to choose from, and can even help you access VoIP calling on the go with their mobile apps for Apple and Android.

comment image

Our Two Cents

Unlike some of the other guys, ITP will give you a hefty discount without a contract. You'll pay for ten months, then get the final two months for free. Plus, you get an ITP phone adapter included in your service plan. That means you can take your phone anywhere. And, since there isn't a contract, there isn't the prohibitive cancellation fee that some of the other providers out there conceal. Throw in unlimited calling and what's not to love. What's not to love?

ITP stands for Internet Telephone Provider, technically. But ITP also has some great internet telephone people, too, who are there for you, 24/7 (that's our way of saying that they have 24/7 customer service).

Go ahead. Go ITP.

Plan Info
Plan Name ITP Premium Residential Plan
Plan Summary The Premium Residential plan delivers all the features of the Basic plan, with unlimited outbound and inbound calling.
Key Features
  • Free Inbound Calls
  • Unlimited Outbound Calls
  • 45+ Features
  • Free App
Notes $8.32/mo. with 12-month agreement. First and twelfth month free. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $19.99
    Promo Price $8.32
    Price Disclaimer $8.32/mo. with 12-month agreement
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Prepay
    (per user)
    • 1-year prepay : $8.32 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name ITP Basic Residential Plan
    Plan Summary This one line basic residential plan delivers 50+ features, 500 free outbound minutes to the U.S. and Canada, unlimited inbound calls, and crystal-clear call quality.
    Key Features
    • Unlimited Inbound Calls
    • No Annual Contract
    • 40+ Features
    • Free App
    Notes 500 outbound minutes with Basic Residential plan; 1000 outbound minutes with Basic Residential 2 line plan. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $9.99
    Promo Price $18.99
    Price Disclaimer $9.99/mo. 1 line; save with 2 lines for $18.99/mo.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $9.99 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 500
    Add'l Local Min. Cost $0.030
    Long Distance Included
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.025
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name ITP Global Residential Plan
    Plan Summary ITP's Global plan delivers 50+ features, unlimited inbound calls, unlimited outbound to U.S. and Canada, and also unlimited calling to 70+ countries. See ITP's site for applicable countries.
    Key Features
    • Free Inbound
    • Unlimited Outbound
    • Calling to 70+ Countries
    • No Annual Contract
    Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $24.99
    Promo Price $48.99
    Price Disclaimer 1 line 24.99; save with 2 lines for 48.99
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $24.99 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name ITP Home Office Plan
    Plan Summary ITP's Home Office plan helps your small business sound big, providing you 50+ features that include auto attendant, music on hold, and more! Plus get two phone numbers with unlimited inbound and outbound calling to the U.S. and Canada.
    Key Features
    • Free 2nd Line
    • Free App
    • 50+ Features
    • Unlim. Calls US & Canada
    Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $49.99
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    	
    Toll Free
    Setup $0.00
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports No
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 No
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox Yes
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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