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On VoipReview.org, consumers can read user-submitted reviews on business and residential VoIP services.

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Reviews give helpful insight into top providers

With the table below, you can see every VoIP provider currently in business and every review of each VoIP provider.

VoIP is a hot new service in the communications industry. But how do you distinguish between the top-notch stars like Vonage Business Solutions, Broadvoice, or Jive, compared to the newer, less-established providers? That's where our user-submitted reviews come in handy.

One of the best ways to get the know-how on providers is to read customer reviews. Here on VoipReview, we have compiled all of our customer reviews into an easy-to-read format. Plus, check out our unique scatter plot for an overall comparison of reviews across highly-rated VoIP providers. You can also check individual provider pages to see all of their customer reviews, and to see how the provider has ranked over time.

Our reviews are based on a number of factors: customer service, features, reliability, sound quality, and price, then given a comprehensive overall rating. These reviews are submitted by users like you, and can offer helpful insight into VoIP providers. You can review these reviews in two ways: our innovative plot chart, or via the individual provider pages.

How To Decipher VoipReview's Review Plot Graph

Recent Reviews

1
Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good....
Deirdre - July 17th, 2018
1
The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I...
Leah L Frette - July 12th, 2018
1
They seemed to be a good deal when I first looked into them. They took my payment, delivered the toll free number and then when you called it, it...
angryfraggle - July 11th, 2018
5
Packet Fusion is a reseller of VoIP services such as Ring Central. You cannot compare a reseller to a manufacturer. Come on guys!
[email protected] - July 10th, 2018
5
I've been using Rebtel to call my Family & friends in the Philippines since 2008 and I would say, for the past few years, I am a happy and...
ChePnay - July 8th, 2018
5

8x8

We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the...
barneybski - July 6th, 2018
5
I switched from Jive to Alliance Phones. They are truly the best VOIP Phone System that I've had. They stand out from the rest with their real value...
alexmiler - June 25th, 2018
5
After having spent the weekend instructing staff who are completely clueless on the functionality of this system, I have become even more confident...
VCAT - June 25th, 2018

All Providers

Axvoice
Axvoice is a VoIP service provider that offers low-rate domestic and international calling plans for residential and business customers. There are no contracts necessary to sign up with Axvoice...
3.960975

52 reviews

Telappliant
Telappliant is an international leader in Internet telephony. Now in their 10th year of business, Telappliant now serves over 40 different countries around the world. Telappliant is a founding...
Phone Power
For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans...
3.99652

158 reviews

Zulu
When it comes to cloud communications, Zulu delivers a product that is designed with businesses in mind. The system is sleek and aesthetically pleasing, and functions just like other phone systems...
ZenPhone
Since 2015, ZenPhone has been helping businesses localize their phone number. This means that you're number will appear local to your customers, no matter where they're located. Simply choose the...
Voxox Wholesale
Originally founded under the name Telcentris, Inc., VOXOX is a relatively new company in the telecommunications industry that offers a complete, unified VoIP and cloud-based ...
VOIPInvite
Founded in 2005, VoIP Invite is a communications company that specializes in wholesale telecommunications, catering towards people and enterprises with high volume requirements. They stand by...
VoIP Innovations
VoIP Innovations is an industry-leading wholesale VoIP provider that offers DID, origination, termination, and E911 services. The company distributes these quality services to carriers,...
4.6

6 reviews

VoiceTerm, Inc.
VoiceTerm is a dedicated domestic Wholesale VoIP Termination provider, offering interconnections with up to 75 carriers at competitive and affordable rates. They currently support over 300...
Vitcom
Vitcom is a provider of enhanced voice and data communication services, offering carrier service offerings, retail routing plans, and rate decks. They own their own private VoIP network, and provide...
*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider\'s site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.

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Do you have an opinion or experience to share? Write your own review here on VoipReview with the review form above. Contribute a provider review and rate them on customer service, features, reliability, sound quality, and price. Share any helpful insider knowledge or new information that you have learned from being a current or past customer.

Some things to keep in mind for writing a helpful user review:

  1. Remember that a "good" review isn't always positive, but it is always helpful to others.
  2. Include relevant and important details, but avoid extra fluff.
  3. Avoid naming or attacking specific individuals. Keep in mind that you are writing about your experience, not belittling an employee.
  4. Be honest and forthright in your review.
  5. Pay attention to grammar, spelling, and proper punctuation.
  6. Position/compare the service to others in the same genre.

 

 

Recent Reviews

mitel logo
1
Mitel MiCloud Business

Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good....

July 17th, 2018 - Deirdre
centurylink logo
1
CenturyLink

The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I...

July 12th, 2018 - Leah L Frette

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