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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
Telebroad has been involved in the VoIP industry since 2006 and serves customers across the world. As a cutting-edge method of business communication, they strive to liberate customers from the limitations often seen by typical phone systems.
Their system is flexible and can bend any which way to fit your business' needs. Built on trust, Telebroad promises secure and stable connections, a reliable network, and 24/7 friendly support. They currently provide service to thousands of businesses across the U.S.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Telebroad was built with a mission to make business communications more flexible, reliable, and affordable. They offer PBXcellent, a 360° cloud-based communication system for business. PBXcellent frees businesses from the crippling fees, limited features, and burden often associated with traditional PBX systems. Based in Brooklyn, New York, Telebroad serves businesses from various industries, including financial establishments, healthcare facilities, legal institutions, retail, real estate, and more.
No Physical Restrictions
Telebroad considers flexibility as its edge over traditional phone solutions. PBXcellent is a software-based system, which means there are no landlines, wires, or costly equipment. Businesses only need a stable internet connection, IP phones, or their computers. This is highly beneficial for startups or small businesses that have no resources to invest in expensive phone equipment, or those that are based in different, multiple locations.
Free Setup and Low Monthly Cost
Telebroad offers the most economical communications system for business. They guarantee no hidden fees, surcharges, or costly setup fees. Customers are only charged a monthly fee, which already includes the phone service, provided software, as well as technical support and customer service. This lets businesses take advantage of the system without worrying about racking extra costs.
my company was before at a few different VoIP company and we switch about six
months ago to Telebroad and we are staying here this is the best VoIP you
have can have on the market !!!
they have a very good dashboard where you can see all calls and listen to it
live also you can send calls directly to the agent you want!!
they have now a very good google chrome extension to log calls on a Microsoft
CRM it massive !!!
they have a very good dashboard where you can see all calls and listen to it
live also you can send calls directly to the agent you want!!
they have now a very good google chrome extension to log calls on a Microsoft
CRM it massive !!!
no cons
Yes
Telebroad the best call Control platform we have ever used
Mendy Schwimmer
we run a call center in Manhattan NY, the Telebroad technology helped us
regain control of our call center.
service and support are great !
A lot of useful features, especially the call data analytics.
None,
Yes
Exceeded expectations
HelloW2
I started my business roughly 2 years ago with a standard phone system and
switched to VoIP a little over a year ago. The process and integration was
HASSLE FREE and the technician worked during office hours, without a hitch in
the work day. The customer service from all staff members is what truly marks
a difference toward small business back ends, such as mine. Telebroad has
come along with us on our journey of growth, from the training team which
took the time to explain so many features which are in effect on a daily
basis. The call to fax, online portal and other details are so useful since a
large chunk of company sales are done via phone. The Telebroad price is
compatible with leading brands, but they also saved me money by advising to
use less phones and more features, a smart saving technique for start ups.
When wiring was needed, the technician did so with an experienced hand and
attention to the minor details, so that our office decor wouldn't be damaged.
Tech support members were wonderful and ever so patient. Part of the perks
was the door bell intercom connection to our VoIp phones and call
transferring to and from cell phones. I'm not that tech savvy, but Telebroad
taught me that to run a business, it's part knowledge and a large part of
choosing the right providers. I know I've made the right choice!
We have signed up with telebroad about 2 months ago, coming from ring
central, wile ring central was OK, i needed better features which we where
missing, handling 35 users with a large call volume,
telebroad seemed to be the best option for dose features,(multi IVR and
Queues) wile the features was the reasons we switched, it turned out that we
didn't utilize our voip system with the basic features a hosted system
provides, wile RC let you do everything on your own we still needed to know
what we want!, so the account Architect who was assigned to us, started with
understanding what we do for business so he can design the system in a way
that will handle our call volume best, we where simply surprised with the
analysis he came back with, like sales call priorities, auto login logout for
agents, VIP groups, ones we agreed on the setup he assigned us to customer
service where THEY actually setup our entire system, and we didn't tip a
finger in the setup! (at RC we did had to do everything our salves , now
after 2 months our sales actually incised so mush that we had to add sales
people to our team,
i came to understand that with the right guiding a phone system can change
they way you used to do business. i will recommended anyone to go with them
for their service and guidance on how to setup your PBX, in top of all the
voice Quality is better then what it used to be,
thank you TeleBroad,
they Designed my system better than i could imagine, they called it "PBX
Architect", they added changes which incised my sales 20% due the batter call
handling,
they are priced higher what we used to pay, but we get what we pay for !
Yes
Telebroad
Brooklyn , NY
United States
2006Year Founded
100%Recommend
4User Reviews
Overall Rating
5
4.75
100%
100%
100%
100%
95%
Service Locations
US and Canada
The Skinny
Founded in 2006, Telebroad seeks to revolutionize business communications through solutions that are flexible, reliable, and cost-effective in comparison to any traditional phone service. They aim to provide businesses in the financial, healthcare, internet, mail order, legal, and other industries with communication systems that work efficiently and effectively. Their systems are built on the ideas of easy implementation, hassle-free maintenance, security, and flexibility that makes them a competitor in the VoIP space.
The Rub
For business communications, Telebroad offers a number of services and solutions. Their more popular offering is PBXcellent, a 360° Communication System that offers the best in flexibility, portability, technology, and more. Plus, Telebroad has a robust set of enterprise-grade features that will give businesses the extra edge. Beyond the basic calling features, Telebroad offers advanced features like alternate caller ID, time tracker, call filter, whisper, barge, call back, and others that make for a fully functional phone system.
Beyond their PBX solution, Telebroad also offers broadband service, SIP trunking, faxing, and more.
Bottom Line
Telebroad includes their PBXcellent solution with an office phone system, automated call center, virtual fax, and hyper T1, on top of a number of included features for an all-inclusive communication solution. It combines phone lines and a phone system together under the Telebroad umbrella, using a secure and reliable connection that keeps you safe and connected. Plus, with this solution from Telebroad, scalability is entirely easy; there's no need to run new phone cables regardless of whether you are adding one extension or multiple extensions. All of this under one system for one low monthly price.
Our Two Cents
Whether you are looking for a custom quote for your business or a select package, Telebroad has a solution that will work alongside your business regardless of size or industry. They bring communications together through their PBXcellent solution, which combines an office phone system, automated call center, virtual fax, and hyper T1 under one system for one monthly price. Plus, because their system is cloud-based, you are free from having to maintain and update your solution. Instead, Telebroad has a host of service representatives and ongoing support that can perform any system changes or upgrades you need. Furthermore, Telebroad no installation fee (and only minimal charges for a professional install), no fine print, and no restrictions. This transparency is something all customers can enjoy from Telebroad.
This plan is designed to give you the most value for your money, where you’ll get a full PBX including all basic features to efficiently run your small to mid-size business.
Key Features
Full Online Call Control
Unlimited Calling
24/7 US Support
Affordable
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$19.95
Promo Price
N/A
Price Disclaimer
Per user per month
Setup Fees
$0.00
Activation Fees
0
Number Porting Fee
5.00 per DID
BYOD
Yes
Termination Fee
$0.00
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
Freedom : $19.95 /mo.
Toll Free
Setup
$0.00
Monthly
$2.95 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
Free with Freedom Plus plan
Included Pages
2500
Add'l Pages Cost
0.1
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
Yes
Business SMS
No
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
No
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Freedom Plus
Plan Summary
In this package we added the extras! You will get:
DID's, or Direct Inward Dialing’s for each user
eFax
SMS and Chat Messaging
CRM Integration - best for every business that relies on communication!
Key Features
DID’s for each user
e-Faxing, Multi IVR's
SMS & Chat Messaging
Web/Mobile App
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$24.95
Promo Price
N/A
Price Disclaimer
3 users
Setup Fees
$0.00
Activation Fees
0
Number Porting Fee
5.00 per DID
BYOD
Yes
Termination Fee
$0.00
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
Freedom Plus : $24.95 /mo.
Toll Free
Setup
$0.00
Monthly
$0.00 /mo.
Included Min.
0
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
Free with Freedom Plus plan
Included Pages
2500
Add'l Pages Cost
0.1
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
Yes
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Complete Freedom
Plan Summary
The plan herein triggers volume users for mass call handling, such as call centers. In addition to all the Freedom plan features, you’ll benefit from state of the art software to handle your users and calls with the greatest efficiency. Part of our feature-handling software will allow you to see what’s happening live! Get alerted of holding callers; Get daily reports of call activities; Get an analysis report of numbers/users and more!
Key Features
ACD/Queue Mngmt. Panel
Powerful CDR Analytics
Web/Mobile App
Cloned Extension
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$34.95
Promo Price
N/A
Price Disclaimer
1 user
Setup Fees
$0.00
Activation Fees
0
Number Porting Fee
5.00 per DID
BYOD
Yes
Termination Fee
$0.00
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
Complete Freedom : $34.95 /mo.
Toll Free
Setup
$0.00
Monthly
$0.00 /mo.
Included Min.
0
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
Free with Freedom Plus plan
Included Pages
2500
Add'l Pages Cost
0.1
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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