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Telnyx Reviews

Telnyx provides a cloud-based platform that offers access to carrier grade voice services over the internet. Our Mission Control Portal and API allows you to easily integrate, manage, and analyze all of your voice and messaging needs. Start by authenticating your account and adding connections with unique SIP authentication to enable multi-tenancy control. 

Purchase numbers for inbound calling, building SIP trunks to empower outbound calling and assigning connections to calling profiles for on-demand scalability. Enable a la carte feature sets like CNAM, e911 and channel billing to suit suite your customer’s unique requirements. Gather granular real-time analytics on communication connections and spend and download filterable usage reports and call logs.

Telnyx has POPs in:

  • Chicago, IL
  • Ashburn, VA
  • San Jose, CA
  • Vancouver, Canada
  • London, England
  • Amsterdam, Netherlands
  • Frankfort, Germany

Users Average Rating

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Telnyx - awesome features, great connectivity, and superior tech support

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I am the owner, founder, and "master bit herder" for icci, LLC. After 25 years of supporting other providers PBX and VoIP installs for my customers, I decided to enter into the marketplace. We tried several VoIP providers while developing our product. When we came across Telnyx, we knew that if the product worked as advertised, we were all in and had found our preferred provider. Key features we were after from day one: • SRTP/TLS connectivity • Debug terminal with verbosity set high for SIP sessions • T.38 Passthrough • Low latency to AWS Ohio Zone (11-20ms avg) • Flexible trunk price model (dedicated trunks not required) We were surprised by: • Rate Desk Tariff Pricing • Regular API feature updates and new features • AWS VPC availability At one point 18 months ago, we had a doctor's office that was unable to dial specific numbers owned by Sprint... Telnyx support owned the problem from the get-go, which I was very impressed with. It did take several weeks to get the issue worked out, however, we have had no further issues like this. Telnyx works perfectly with Sangoma's PBXact & FreePBX. Supporting TLS/SRTP really helps get an "A" on our HIPAA evaluations!

Full support for modern VoIP PBX features; TLS, SRTP, T.38. Automatic failover to another number when PBX connectivity is down. INCREDIBLE support - REAL support is even available through a chat window in the portal! I have never encountered a non-tech individual, although I have had issues escalated.
Difficult to generate a detail of one customer's charges in the reporting portal. Using the API has resolved this issue, however, it would be great if it was available in the portal.
Yes

Telnyx

Chicago , Illinois
United States
2009Year Founded
100%Recommend
1User Reviews
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Overall Rating

5
5
100%
100%
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100%
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Service Locations

  • United States
  • Canada
  • England
  • Netherlands
  • Germany
  • Ireland
Plan Features
API Yes
Calling Card No
Colocation No
E911 Yes
International A-Z Yes
Origination Yes
Portal Yes
Termination Yes
Toll Free Yes

Recent Reviews

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Have phone support as support with this company is only done through email or a chat system and you never receive a fix for the issue, they only want...

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