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Star2Star Communications Reviews

Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact, in 2011 Star2Star even claimed to have shipped more IP PBX systems than any other company in the industry. The Star2Star system is built using industry-standard components and protocols, with 99.999% uptime guaranteed. Star2Star is also completely compliant with industry standards.​

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Great Product for the Price - Star2Star

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I installed in my business with over 25 phones and it is working great. Much better than my old Comcast system. Love the find me/ follow me for my sales people. The call quality is excellent.

Price for the amount of features you get
Nothing I can see yet
Yes

Best Phone System for Price and Features - Star2Star

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

The team at Southtech and Star2Star has been great getting our system in place quickly and answering our questions. Much better than my previous experience with Comcast. Very pleased with our new system.

Lowered my phone bill substantially. My team loves the find me/follow me feature as we are often mobile. The 12 party video chat is also helpful to sharing and having meetings economically. Phone quality is also surprisingly good for a VoIP system.
Nothing so far. We have been using for 3 months
Yes

Star2Star Communications

Sarasota , Florida
United States
2006Year Founded
100%Recommend
2User Reviews
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Overall Rating

5
5
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Service Locations

  • United States
  • Canada
  • Mexico
  • United Kingdom
  • Australia
  • Philippines
  • Netherlands
  • France
  • Germany
VoIP app

The Skinny

Star2Star offers their customers a scalable cloud solution that comes with disaster recovery, US support, and more. Their services also come with StarBand, a grouping of features and software that aim to deliver a top-notch reliable solution. All of this in order to make the user experience easier for the customer. Star2Star has even invented and patented several technologies in order to increase the quality and reliability of their services. Star2Star provides VoIP services to broadband connections in all 50 states of America, as well as all of Canada.

the rub

The Rub

When it comes to business plans, Star2Star offers a number of different bundles to choose from: Starter, Basic, Professional, and Premium. All of these plans come with StarBand and its rich suite of features to help businesses make the most out of their phone system.

Plus, Star2Star has an innovative blended architect feature. It uses a patent-pending Blended Architecture to provide users with a complete, fully managed and monitored system that uses approximately one-half of the bandwidth of competitive systems. The Blended Architecture system that Star2Star uses puts resources where they should be. Functions and features which require large storage or heavy processing power are hosted at a Star2Star data center.

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Bottom Line

If you need a business VoIP system that is scalable and feature-rich with a money back guarantee, Star2Star has the bundle packages that will meet your needs. With different options across the board depending on your business communication needs, Star2Star has the plans and technology to make business communications efficient and affordable. Plus, their plans also offer businesses the option to scale both users and features easily, as select features can be added as needed for an upgrade fee.

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Awards

Star2Star has won the following awards:

  • 2016 Ernst & Young Entrepreneur of the Year
  • 2016 CRN Power 100
  • 2016 IHS Top 10 North America as a Service Provider
  • 2016 5-Star Rating in CRN's 2016 Partner Program Guide
  • 2016 Visionary Spotlight Award
  • 2016 CRN Channel Chief
  • 2016 Finalist for the Silicon Valley Business App Award
  • 2016 Internet Telephony's Product of the Year
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Our Two Cents

Star2Star delivers a product that has won a number of awards due to their innovative technology behind their VoIP solutions. Their StarBand suite brings numerous features to their plans like StarScope 2, StarConference Basic, StarChat, StarPhone for iPhone and Android, and much more. All of the StarBand features help to deliver a communications product that is all-inclusive, giving consumers all of the tools and technology they need to communicate and collaborate effectively.

Plan Info
Plan Name Starter UC Bundle
Plan Summary Packed with only the most essential features, the Starter UC plan from Star2Star Communications is a great introductory plan for your small business. Plus, its affordable monthly price helps keep your communication costs low.
Key Features
  • Inbound Caller ID
  • Presence Management
  • Uptime Reliability
  • Voice Conferencing
Notes Additional features are available for an upgrade fee. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $10.99
    Promo Price N/A
    Price Disclaimer Terms and Conditions Apply
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $10.99 /mo.
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup 4.95
    Monthly $4.95/month
    Included Pages 100
    Add'l Pages Cost 0.05
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Call Analytics
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $4.99
    • Price per Min. $0.00
    Call Recording
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $1.99
    • Price per Min. $0.00
    Video Conferencing
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $2.99
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Included
    Incl. Long Distance Min. 600
    Add'l Long Distance Min. Cost $0.046
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Basic UC Bundle
    Plan Summary The Basic UC Bundle plan from Star2Star includes just what your small business needs to get off the ground. With everything included in the Starter UC plan plus StarPhone technology for both mobile and desktop, this plan will help your company communicate effectively.
    Key Features
    • Presence Management
    • Inbound Caller ID
    • Voice Conferencing
    • Uptime Reliability
    Notes Contact provider for plan pricing. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup 4.95
    Monthly $4.95/month
    Included Pages 100
    Add'l Pages Cost 0.05
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Call Analytics
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $4.99
    • Price per Min. $0.00
    Call Recording
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $1.99
    • Price per Min. $0.00
    Video Conferencing
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $2.99
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Included
    Incl. Long Distance Min. 600
    Add'l Long Distance Min. Cost $0.046
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Professional UC Bundle
    Plan Summary When you need more than just the basics, the Professional UC Bundle plan from Star2Star will help your business successfully communicate. All of the included features of the Basic UC Bundle are included, plus video conferencing, a personal auto attendant, StarFax personal, and StarConference premium.
    Key Features
    • Inbound Caller ID
    • Presence Management
    • Video Conferencing
    • Uptime Reliability
    Notes Contact provider for plan pricing. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup 4.95
    Monthly $4.95/month
    Included Pages 100
    Add'l Pages Cost 0.05
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Call Analytics
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $4.99
    • Price per Min. $0.00
    Call Recording
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $1.99
    • Price per Min. $0.00
    Video Conferencing
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $2.99
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Included
    Incl. Long Distance Min. 600
    Add'l Long Distance Min. Cost $0.046
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Premium UC Bundle
    Plan Summary For the best that Star2Star has to offer, the Premium UC Bundle is your best bet. With this plan you get all of the included features and tools from the Professional UC Bundle plus StarReporter, call recording, and StarContact (a CRM integration system).
    Key Features
    • Uptime Reliability
    • Video Conferencing
    • Presence Management
    • Inbound Calling
    Notes Contact provider for plan pricing. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup 4.95
    Monthly $4.95/month
    Included Pages 100
    Add'l Pages Cost 0.05
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Call Analytics
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $4.99
    • Price per Min. $0.00
    Call Recording
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $1.99
    • Price per Min. $0.00
    Video Conferencing
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $2.99
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Included
    Incl. Long Distance Min. 600
    Add'l Long Distance Min. Cost $0.046
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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