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voip.ms Reviews

VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Wonderful Canadian VoIP Service

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

VoIP.ms is a wonderful VoIP company which I have used for many years. Though
I am a very light user, they have always provided excellent support and
service.

I am constantly recommending them to customers as an alternative to large
telcos for the above reasons.

I highly recommend them for any VoIP services that one may need.

Excellent customer service. Economic price.
Some configurations can be confusing for the layperson.
Yes

Good service, highly technical interface

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
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I just wanted a service to which I could port my US cell phone number while I
was outside the US. Thus, I was not looking for a full-service phone
provider, just someone who was willing to hold onto my number until I am back
on American soil. For that purpose, voIP.ms has been perfect: they allowed me
to keep my number for less than $1/mo.

As I interact with the website, I can tell that there is a LOT more I could
do with the service, I just don't have the need for a more complex service,
nor the time to explore and figure it out. In that way, I actually appreciate
that the service is scalable according to the needs of the user.

A little frustrating to me is that it seems like I might be missing texts and
calls, but every time I've had someone test it, everything seems to work
fine.

Able to scale service according to size and needs of the user.
Super complicated interface that is not intuitive for anyone who is not a communications engineer.
Yes

Solid low cost VoIP provider

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

I was pleasantly surprised when I switched to VoIP.ms for my home “land
line” the service has been great, tons of features, and tech support was
very helpful while setting up my account on my grand view adapter.

I definitely have been recommending it to friends and neighbours.

Pay as you go allows me to keep my costs super low, and yet it feels like a much higher priced service.
VoIP.ms doesn’t provide you with an option to get hardware through them, making it more difficult for less tech savvy people to be able to take advantage of the freedom that VoIP.ms provides.
Yes

Great service.

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I cancelled my home phone service and adopted VoIP.ms. I have saved more
money in several months compared to the years of service with Bell Canada.
Excellent cost for a service that has zero problems. Easy to reload money
with my credit card. Never had a problem with the connection. The problems I
persisted to have at the beginning seems to be from the garbage modem/routers
from my ISP. Ever since I changed my modem/router and connected my machine to
my phone line and modem/router... the connection has been smooth and I don't
have to do anything to it.

Customer service is extremely helpful and professional. They know what they
are talking about and are experts. Never had a single problem dealing with a
representative.

Everything
None.
Yes

Perfect for my use case - SIP Trunk for my home lab and for business

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I'm a CCIE Collaboration. This service is perfect for use within my home
lab. I register a Cisco 2911 gateway using SIP-UA, and am then able to do
full e164 dialing back and forth. I've used to call all over the world. And
I have incoming business calls come in through it. I'm very pleased with the
service.

Very inexpensive, works very well
You need to have some tech skills to get it functional
Yes

Ultra Reliable and featureful VOIP provider

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been using VOIP.ms for many years. Originally I just used them for
DID access, running my own PABX. However, over the years they added so many
features, that it made maintaining my own infrastructure redundant. All the
features I needed, they also provide. When they added call recording, there
was no need for me to run a separate PABX anymore. My VOIP needs are met
completely by VOIP.ms.

The service has always been utterly reliable. I cannot recall a single
service-affecting outage in all the years I have been with them. And to top
it off, their customer service is amazing. Every time I fat-finger some
configuration detail, they respond to the ticket within minutes.

I used to work with 4 or 5 DID providers, but now I do everything through
VOIP.ms. No need to look any further.

Affordable pricing Probably the most features of any VOIP service Excellent customer service Rock-solid reliability
None
Yes

Reliability and omnipresent

user_review
5
Average: 5 (1 vote)
5
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5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

The service is extremely reliable. I’ve had the service for more than 4
years now, and have installed it at many of my friends and family members.
Moreso, the customer service is always ready to help, and with very little
wait time (the online chat is extremely professional and efficient).

Quick courteous customer service
None really. :)
Yes

VOIP.MS Includes Features for all your needs

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Over 5 years that I'm a customer with them. Even convinced my father and
father and law to switch for them.
No regrets! Either at home or on my mobile their service is reliable with a
great audio quality.

Communication is great not only when there's a outage or issue. Also when there's new features added. And the support is there to help... newbie or not. They take the time to help
Wish they could offer CAD$ pricing for customers living in Canada
Yes

Dependable and Easy

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

I think that I've been with VOIP.ms for at least a dozen years now. I've
gotten to the point now that I'm trying to get a little bit fancier and
dabble with Twilio, but that platform (Twilio) is always unintuitive and hard
to implement what you want with in 30 seconds. That is where VOIP.ms has the
sweet spot. Anything on VOIP.ms is intuitive. The interface is predictable
(unchanging is a great thing in this case!!!). And everything always just
works, for AMAZING rates. I plan on staying with VOIP.ms for decades to come
(even if I do dabble a bit more on Twilio in the future).

Dependability, Customer Service
Sometimes new features take many years
Yes

Long-term Very happy customer

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

I've been a customer of voup.ms for over 5 years and have been exceptional
happy with all aspects of their service.

Reliability has been first rate. Volume of services is also exceptional.

The only area I'd say needs improvement would be to polish the web interface
portal. By no means is it lacking any core functionality (in fact it has a
huge array of options & customization), instead, I'd simply point out the
"friendliness" could be improved.

Regardless, the enormous volume of options is truly fantastic.

Highly recommend.

Secure & 2-factor authentication available. Huge numbers of customizations available. Highly reliable.
User interface could be polished a touch (a bit overwhelming)
Yes

Pages

voip.ms

Montreal , QC
Canada
2007Year Founded
96%Recommend
351User Reviews
Get Quote

Overall Rating

4.7485
4.71
93%
93%
94%
93%
94%

Service Locations

  • United States and Canada
Plan Info
Plan Name Pay Per Minute Plans
Plan Summary VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
  • Feature-Rich
  • Keep Your Current Number
  • Friendly Support Staff
  • Bring Your Own Device!
Notes VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $0.85
    Promo Price N/A
    Price Disclaimer per DID number
    Setup Fees $0.40
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • N/A :
    Month to Month
    (per user)
    • N/A :
    Annual Contract Prepay
    (per user)
    • N/A :
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly Virtual Fax available in U.S. and Canada. See site for rates.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.001
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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