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voip.ms Reviews

VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely cPanel, ICON Health & Fitness, Toys'R'Us and others. VoIP.ms offers an intuitive self-serve portal with a wide range of unified communication services including DID numbers in 60+ countries, call conferencing and SIP trunking all under a Bring-Your-Own-Device philosophy.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Nothing but good things

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5
Average: 5 (1 vote)
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5
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I was skeptical at first but I have no regrets. I love My services. Pay for
what you want and it's cheap would recommend

Cheap, pay for what you want
Setting up is a little difficult but worth it
Yes

Voip.ms: Good voip provider

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5
Average: 5 (1 vote)
5
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Average: 5 (1 vote)

As pretty much anyone has a cell phone nowadays, I decided to cut my
"standard" phone line 4 or 5 years ago.
I still wanted a home phone though, but not with the regular expense so I
looked into VOIP providers.
After some serious research, I decided to settle with voip.ms as it seemed to
be the service that offered what I needed at a very affordable price and the
reviews were excellent. I have been with them since and I am very happy with
their service. Price is good, features are all there (there are way more
features available than I know what to use), service has been extremely
reliable. I have had to contact their customer service a couple of times,
nothing related to their end, once for installation and a couple of times
something happened with my ATA. Customer service was fast to respond and fast
to resolve the problem.
All in all, I am very happy with their service and will recommend them
without hesitation for a low cost, fully featured and reliable service.

Bruno

Price, features, reliability, customer service
none that I have encountered
Yes

Quality Product

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5
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I have been using voip.ms for about a little over a year and so far it has
been rock solid. I faced no downtime and calls go through without any issues.

reliable, stable, cost efficient, scalable.
Was recommended by a facebook friend. Hardly see advertising for this service.
Yes

Excellent

user_review
5
Average: 5 (1 vote)
5
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4
Average: 4 (1 vote)
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5
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I live in Mexico, and I needed a local Alberta Number to continue my
business.

Using VoiP.ms has been a breeze. Linking Voip.ms with Bria was the right
pairing, and it has worked for 5 months so far.

I'm very satisfied with the Quality of calls, the Price is very reasonable,
and the Reliability has been top notch even though at times my Internet
Service Provider in Mexico was spotty and weak, Voip.ms shined.

Recommended!

Customer Service Quality of Calls (Nobody knew I was using a VoIP service)
Their SmS texting was a bit clumsy, but its got A LOT better.
Yes

Amazing VoIP Provider

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5
Average: 5 (1 vote)
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I've been using voip.ms for over 12 years -- the earliest invoice I can find
is from 2009 -- and the service has been consistently excellent. I've
integrated their service with open-source PBX systems like Asterisk, directly
with phone handsets, and more, and it has all worked perfectly. When I first
started using their service, it was mostly just trunk service and back then
it was by FAR one of the most price-competitive offerings. In the subsequent
decade and more, they've added so many features to the platform that I don't
even need to run my own PBX any more. Ordering DIDs is painless, and even
custom tollfree DIDs are delivered pretty quickly... all while maintaining
their very competitive pricing. I can't recall ever having a major outage,
and I don't think I've ever even had to contact customer support -- it really
does Just Work(tm).

Truly a fantastic service if you have enough technical knowledge to set up
your own devices.

Lots of features, very price-competitive, very stable.
I have to keep convincing myself that I don't actually need another custom toll-free number!
Yes

Best customizable voip service

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5
Average: 5 (1 vote)
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I went for voip.ms 3 years ago and nevers looked back. They keep addding
functionnality on a regular and frequent basis. Over the phone and online
customer services is top notch and quick.

If you want the best customizable service on the market, do not hesitate,
voip.ms us the way.

Customer services and customisation
None si far.
Yes

Great value

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5
Average: 5 (1 vote)
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Cheap yet super reliable. I haven't had any downtime yet. The clarity is very
good too and I love the pay as you go no contract model.

Cheap and reliable
None
Yes

Brilliant low-cost alternative to cellular

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5
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5
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Voip.MS provides an easy to use alternative to a cellular plan. Been using it
for years now with no issues. Cut my cellular costs down by 98%. Couldn't be
happier!

Very low cost, no issues with uptime as other services, full of features
Setup can be a bit confusing at times
Yes

Great voip service

user_review
5
Average: 5 (1 vote)
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I have been using voip.ms for 7 years now and love it! Great call quality at
a great price! Very easy to set up and once set up it just works!

Great call quality, reasonable price
None so far
Yes

Just stop searching and sign up

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5
Average: 5 (1 vote)
5
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I have relied on voip.ms for personal and business SIP service for many
years. Although problems have been few, they have been consistently prompt,
courteous and resourceful in solving whatever issues have come up.

It is easy to give this company a solid, two-thumbs up recommendation.

low cost, reliable, knowledgeable
it is dumb to have “cons” be required
Yes

Pages

voip.ms

Montreal , QC
Canada
2007Year Founded
96%Recommend
356User Reviews

Overall Rating

4.7
4.71
93%
93%
94%
93%
94%

Service Locations

  • United States and Canada
VoIP app

The Skinny

Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-caliber communications solutions.

Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows us to give unlimited focus to maintaining a widely accessible and feature-rich service.

With offices in Canada, and Mexico, and access points across the globe, VoIP.ms has developed into a truly international business that serves over 80,000 clients, worldwide.

the rub

The Rub

Being the most feature-rich VoIP provider, VoIP.ms also offers very competitive rates with documentation for all their features and 24/7 support. May you need a number for your home or multiple lines for your business, they got you covered! The grand majority of their features are free to use and provide the required flexibility to have your business reach the next level of professionalism.

  • Competitive rates
  • Local and toll-free numbers for Canada, United States and International
  • Unlimited extensions
  • Highly flexible
bottom line image

Bottom Line

VoIP.ms offers a complete suite of self-serve cloud services including a Cloud PBX, SIP Trunking, Virtual Faxes, Virtual PRIs, and much more. Its offering is entirely contract-free and pay-as-you-go, allowing greater flexibility to its users. Customers can get started in a matter of a few minutes. VoIP.ms also allows customers to resell its services through a powerful SOAP & REST JSON API or through a fully customizable white-label portal.

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Awards

  • Top 20 businesses award from Capterra 2020
  • Best Value award from Capterra 2020
  • GetApp Category leaders of 2020
  • Most Recommended award from Software Advise 2020
  • Front Runners from Software Advice 2020
  • GetApp Category Leaders of 2021
  • GetApp Best Functionality & Feature 2021
  • Capterra Best Value 2021
  • Front Runners from Software Advice 2021
  • G2 Leader award from summer 2021
  • Customers Love Us from Source Forge 2021
  • Summer Leader from Source Forge 2021
  • Capterra’s Shortlist award of 2021
  • Best Est. ROI from G2 summer 2021
  • Leader in VoIP from G2 summer 2021
comment image

Our Two Cents

It’s no surprise why VoIP.ms is beloved within the community by residential, small businesses and large enterprises. With such flexibility and features being released on a regular basis, they most likely have what you are needing. Additionally, they are a B.Y.O.B (Bring Your Own Device) company. That means that they support the vast majority of devices, applications and servers compatible with VoIP and thus, furthermore providing this feeling of doing what you wish to without being forced into a device or an application.

Whether you are looking for a solution at home, on your mobile or at work, VoIP.ms covers it all, and it’s incredibly affordable!

Plan Info
Plan Name Pay Per Minute Plans
Plan Summary VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
  • Feature-Rich
  • Keep Your Current Number
  • Friendly Support Staff
  • Bring Your Own Device!
Notes VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $0.85
    Promo Price N/A
    Price Disclaimer per DID number
    Setup Fees $0.40
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • N/A :
    Month to Month
    (per user)
    • N/A :
    Annual Contract Prepay
    (per user)
    • N/A :
    	
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. 0
    Add'l Min. Cost $0.00 /min.
    Faxing
    Setup N/A
    Monthly Virtual Fax available in U.S. and Canada. See site for rates.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.001
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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