Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Jul 12, 2020
8x8 vs VoiceSpring
Compare 8x8 vs VoiceSpring. Find out whether 8x8 or VoiceSpring is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and VoiceSpring and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 48 Reviews
- 2 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
VoiceSpring provides top of the line business VoIP solutions for your communication needs. There is no excuse for over-paying for your business' phone service. With VoiceSpring's services, you will receive crisp voice quality, reliability, and...
Provider Info
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Website: voicespring.net
- Headquater Country:
- Founder Year: 2005
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.
I have no idea how they keep their prices so low. It's truly incredible. One of their best office phones is only $18.95/user, which includes everything. They don't charge extra to use the features. They even manage the system for you, so all you have to do is call in if you need to make a change to your auto attendant greeting or whatever it happens to be. I have had a great experience using VoiceSpring's hosted phone service. The support team has been very nice about making changes and they seem to do it rather quickly, too. What I love the most is that they are a nationwide company with small business values and operations. And they provide better service at lower prices than most of the other providers! I would definitely recommend VoiceSpring to anyone. 2 thumbs up!
Great company, great phones, and great prices! What could be better than saving money and getting a new phone system at the same time????
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
