Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...
8x8 vs eXtreme Fax
Compare 8x8 vs eXtreme Fax. Find out whether 8x8 or eXtreme Fax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and eXtreme Fax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 1 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
eXtreme Fax is powered by RingCentral, a reliable provider of VoIP and business communications solutions. eXtreme Fax focuses on providing affordable, convenient, user friendly and secure internet faxing solutions with the business person in mind...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.
From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.
Have been unable to get this stupid thing to work. I have a fax machine and have tried to send a test page to my Extreme Fax number, and I've tried to send a fax from my Extreme Fax account to my fax machine. Neither has worked despite 2 hours of trying and a long convo with their "support" which pretty much consisted of them telling me that there were "issued" with sending and receiving faxes "today." I had read another review that said the reviewer had also encountered "issues" so I asked how much of the time this thing actually works. He said it was down about one day a month,, which I just bet means at least 1 day a week. Seriously unimpressed.