Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
8x8 vs VoIPNet
Compare 8x8 vs VoIPNet. Find out whether 8x8 or VoIPNet is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and VoIPNet and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 0 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
VoIPnet Technologies is a business-grade hosted Voice Over Internet Protocol (VoIP) solution that provides your organization with a low-cost, high-reliability alternative to costly PBXs, key systems, or Centrex lines. VoIPnet uses the power of IP...
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2007
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.
From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.
Signed up for this service when Sunrocket whent out of buesness, they count time from when you sign up. After a week there was no sign of the Phone adapter being sent on the Carriers Web page after a couple of emails finaly recieved the equipment so much for the month to try the service out, I found the service quality was much worse that the quality I had with Sun rocket. Not only a lot of interference but also a lot of dropping of calls. I was not able to work with them on because as my phone adaptor came 2 weeks into my first month and I figured I should try the phone a couple of times on different days to make sure the problem was not just a bad call. I then requested disconnect through the web sight. This was the only thing that happened quickly. but even though I terminated befor the end of the month period and this was confirmed and I followed their instructions in mailing back the equipment they still charged my credit card with the next months service and a disconect fee. Complaining to support was useless and all I was able to get was able to get was a vage reference to small print (which I feel I had complied with to the letter). Thus I had a very expencive 10 days of VoIP service.
i have never in my life ran in to a operating company that has NO customer service, to bad i have never had any down time with this company the quality is great but if you want to add a second line it takes months to do and i have extra charges on my credit card that should not be there at one time i got a hold of a real person and they said they would fix it but it has been months of phoning with out any replies from this company all they want is your money don't bug them other wise