Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Jul 12, 2020
8x8 vs Lingo
Compare 8x8 vs Lingo. Find out whether 8x8 or Lingo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Lingo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 48 Reviews
- 57 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
Provider Info
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- Lingo Unlimited - $14.95
Users Average Rating
Recent User Reviews
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.
I signed up for my elderly mom, who cannot use a cell phone. We had been happy with the service, and the price was better than AT&T, plus included 1500 minutes of long distance, which AT&T does not unless you pay a lot extra. Recently my mom's phone was out of order, and we had to wait a week to get it back working. (It was a line/cable problem.) In addition to a terribly long wait, customer service was absolutely horrible! Excessive wait times, incorrect trouble tickets, ZERO customer service on weekends. Today I am calling them about a billing question, and so far have been on hold for 1 hour and 45 minutes SO FAR. I don't want to call back and start all over, so I've got the phone on speaker and on the charger.
This is uncalled for - -absolutely no customer service when the land line will not work. Several attempts to call only to be put on hold for half an hour and then get disconnected multiple times. I strongly suggest NOT using this company. I originally had SAGE which was great but it was bought out by Birch - not as good of service - -and then Birch was purchased / acquired by Lingo Communications and there is NO SERVICE! Believe these reviews when you read them!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
