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Jan 10, 2019
8x8 vs Lingo
Compare 8x8 vs Lingo. Find out whether 8x8 or Lingo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Lingo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 44 Reviews
- 50 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
Provider Info
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- Lingo Unlimited - $14.95
Users Average Rating
Recent User Reviews
8x8 just gets the job done for us. A good phone system is one you don't have to think about much. It has all the features we need, and works well with our remote team on their smartphones. Haven't experienced any down time or customer service issues either.
I run IT for a small team of 7 people. We have a quite heavy calling volume inbound and outbound and 8x8 handles this with ease. Highly recommend.
A continuation/update of my experience with Lingo. To recap, reception was always awful and sometimes impossible. Every problem except getting paid was unfixable. Their email was turned on and off repeatedly. The contact phone number for both customer service and tech support was turned on and off. I emailed them on December 7 as a final cancellation after repeated emails and calls over 7 months asking them to roll back my account to where I had understood it to be, the basic account. My payment should have been under $20 as advertised. As of my last payment they had me up over $43. To add insult to injury, when I called to confirm that the account was closed and a refund for the remainder of the month would be forth coming, I was told they do not refund anything. I was told that emailing my cancellation was not acceptable to them. So, keep in mind, they only do things officially using a medium that does not allow one to document their actions. In addition, they are mailing me a shipping label, but I was told it definitely will not arrive before January but I would not be billed. We'll see how that turns out. Heads up, they merged with Birch Communications.
They add services for free without asking if you want them, then they start charging for them and won't remove them. Months of calls (including multiple times when they disconnected their customer service number and email) and emails to get them to adjust my account. They never did. They are a Canadian company and they do not participate in the telecom watchdog system in Canada. As one example, one of their excuses for not reducing my account back to the most basic one was that their system was down. Two month of payments were still taken out of my account, but supposedly they couldn't adjust my account. This is on top of years of increasing my account over and over for added benefits I never asked for, nor agreed to have added. Quality of calls was bad to awful. It was never good. It was always bad, then worse and worse. I was remiss in not cancelling them.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
