close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

8x8 vs magicJack

Compare 8x8 vs magicJack. Find out whether 8x8 or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and magicJack and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 51 Reviews
  • 303 Reviews
3.6
2.4

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...

Provider Info

  • Website: 8x8.com
  • Headquarters Country: United States
  • Founder Year: 1996
  • Website: magicjack.com
  • Headquarters Country: United States
  • Founder Year: 2002

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • N/A

Users Average Rating

Recent User Reviews

Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!

Myopian September 13th, 2022

The worst experience ever. I would put 0 stars if I could. It started off as a great partnership, but recently became a nightmare. Firstly - our call log history disappeared and it took them 4 DAYS to fix that, in the meanwhile we couldn’t even see the calls we might have missed during that time. Support was just terrible - unresponsive, unprofessional with a terrible English. They finally managed to fix that and I was almost certain to switch to another company, but they promised me that it is the last time something like this happens. Fast forward to today - we have been unable to send out any texts for a majority of our extensions since Thursday last week. It is Tuesday today and the issue is still there — even though they told me two or three times that it was fixed. As I am writing this review I have been listening to their TERRIBLE on hold melody for 39 minutes while they are supposedly transferring me to “a senior tech” — whatever it means. We are now in the sixth day of waiting, yesterday lost a $1500+ of revenue because of this and who know how much more we are going to lose because of this terrible company. We will be porting out our numbers and leaving 8x8 for good as soon as humanly possible and I will probably be putting a case together with my attorney to sue them for lost profits. My advise - never work with this company and if you are working with them now - run without looking back.

g.ishkhanyants June 14th, 2022

I have been a MJ customer for over 10 years. I now have 2 obsolete devices attached to my account. Both of these were destroyed and recycled. I am trying to get them removed from my account. Support is totally incompetent in providing this request. Very disappointed with MJ support.

Crzycdn April 6th, 2023

I don't understand the negative! I have been using magicJack since they started and am using 2 units now. Never had any issues even with fax. I pick up the phone, there is a dial tone and it works no quality issues at all. Feels like a land line to me, I have my modem, router, magicJack and cordless phone connected to a UPS, never been without phone service. I do forward the ports magicJack uses as much as UPnP should work. I had to contact support three times so far and had great experiences. My mother also uses magicJack on a daily basis as her main number and relies on it.

Sharam November 10th, 2022
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

iTalkBB Logo
5
iTalkBB

The staff member is extremely helpful. They provide friendly and informative service and resolve my problem with patient. The TV service is really...

April 18th, 2023 - Dennis Ng
Callture Logo
5
Callture

I have been with Callture for about a year now. I am delighted with this company. I had a bad experience with another provider and switched to...

April 18th, 2023 - RubyEvergreen

Most Recent Blog Posts

13 Common Challenges in Business VoIP Deployment
13 Common Challenges in Business VoIP Deployment

Voice over Internet Protocol (VoIP) has revolutionized communication for businesses by offering cost-effective and flexible telephony solutions. With its numerous advantages, such as reduced call...

May 26, 2023
The Role of VoIP in the Healthcare Industry

As we delve into the digital age, it's crucial for you, as a healthcare provider, to harness the potential of technology to enhance patient care. One such innovative technology that is rapidly...

May 26, 2023