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8x8 vs magicJack
Compare 8x8 vs magicJack. Find out whether 8x8 or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and magicJack and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 44 Reviews
- 242 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
8x8 just gets the job done for us. A good phone system is one you don't have to think about much. It has all the features we need, and works well with our remote team on their smartphones. Haven't experienced any down time or customer service issues either.
I run IT for a small team of 7 people. We have a quite heavy calling volume inbound and outbound and 8x8 handles this with ease. Highly recommend.
My magic jack stopped working two weeks ago. I have not been able to reach anyone in any customer service capacity since then. If you call the customer service phone number it tells you to go to magicjackcares.com where a computer puts you on hold until the computer finds an agent to assist you. I have been on hold for over an hour 4 times and have never spoken to a human. Obviously, no one from magic jack can call me so I have left my cell phone number and my email address everywhere in hopes there may be a human working for this company.
Customer service is simply horrible. You are like a soccer ball kicked from one corner to another. unreasonable waiting time to reach anyone. some customer rep. have very have accent and its hard to understand.