close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

8x8 vs MagicJack Plus

Compare 8x8 vs MagicJack Plus. Find out whether 8x8 or MagicJack Plus is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and MagicJack Plus and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 48 Reviews
  • 19 Reviews
3.8
2.15

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

magicJack Plus

magicJack Plus is the newest VoIP system available from magicJack. With magicJack Plus, you don't need to keep your computer on at all times to use your phone, as you did with the older magicJack product. This means you...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996
  • Website:
  • Headquater Country:
  • Founder Year: 2007

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • N/A

Users Average Rating

Recent User Reviews

This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.

TSANTORO December 10th, 2020

8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.

jmoss54 June 11th, 2020

I used the system with the APP on my cell phone. Problem is that the quality of sound was so poor. Dropped calls, calls that didn't connect, etc. Although they do have a phone number for customer service, plan to spend half a day on hold. Also, if I was on a call on my cell phone, and a call came in on the MagicJack App, my phone call would be cut off. Not good! Further, DO NOT BY ADVANCE YEARS/SUBSCRIPTIONS. Although they do not tell you when you buy the extra years, they will not refund the subscription, even if the year has not started.

Tricia364 October 6th, 2020

I am currently using the Magic-Jack Plus device. This device powers up by the 5 volts / 1 A adapter recommended by the manufacture. I noticed that when the voice static happened in back ground then I have to replace to the new power adapter and it will be fine. It seems to be the Magic-Jack device overheats causing the power adapter burned out quickly. I have replaced the new power adapters within the past few months and continuing to do the same in the future. So bad for the quality with this device. Also when using the Magic-Jack and the date and time setting up in my home phone are always in-corrected with my current region. I contacted the customer services and they can not resolve this issue because they are located in different state. They also don't have the direct contact email. I have to wait a way long in the telephone conversation with them when needed.

Tan_Tran September 4th, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

ooma
5
Ooma Office

I couldn't be happier. Switching to Ooma was the best decision I made. It probides great quality at low rate and best of all no contract. LOVE it!!!

February 9th, 2021 - Bvrx
ooma
5
Ooma Office

I have been an Ooma customer since almost 6 years now and their service is impeccable. Never once faced a problem with their products and connection.

February 4th, 2021 - Avinashi

Most Recent Blog Posts

RingCentral Desktop App
RingCentral Introduces Newly Improved Desktop App for B...

Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...

Jul 12, 2020
Best Virtual Event Software
The 11 Best Virtual Event Software Platforms of 2021

Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...

Mar 20, 2020