Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
8x8 vs Telebroad
Compare 8x8 vs Telebroad. Find out whether 8x8 or Telebroad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Telebroad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 4 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Telebroad was built with a mission to make business communications more flexible, reliable, and affordable. They offer PBXcellent, a 360° cloud-based communication system for business. PBXcellent frees businesses from the crippling fees, limited...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- Complete Freedom - $34.95
- Freedom - $19.95
- Freedom Plus - $24.95
Users Average Rating
Recent User Reviews
We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.
From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.
my company was before at a few different VoIP company and we switch about six months ago to Telebroad and we are staying here this is the best VoIP you have can have on the market !!! they have a very good dashboard where you can see all calls and listen to it live also you can send calls directly to the agent you want!! they have now a very good google chrome extension to log calls on a Microsoft CRM it massive !!!
we run a call center in Manhattan NY, the Telebroad technology helped us regain control of our call center. service and support are great !