In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
8x8 vs WireSpeed Telecommunications
Compare 8x8 vs WireSpeed Telecommunications. Find out whether 8x8 or WireSpeed Telecommunications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and WireSpeed Telecommunications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 52 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
WireSpeed Telecommunications offers both residential and business VoIP service options for their customers. With their wide array of plans available, WireSpeed Telecomunications will have a plan to suit your individual needs. So whether you have...
Provider Info
- Website: 8x8.com
- Headquarters Country: United States
- Founder Year: 1996
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
STAY AWAY!!! I booked in yesterday with agent John Acre and within 5 minutes I had a phone. No one helped me start it or login, I asked the agent multiple times on what to do. When I asked about messaging he told me to contact support. I contacted support and was told it would be an additional $80 but no one stated that in the contract I signed. I told him I want the account cancelled and closed. He said that was fine and an agent would contact me within 24 hours. Its been over 24 hours AND NO ONE CONTACTS ME. I contacted their support service online and was told to wait 48 hours. When I said that would not happen I was told that cancellations take 30 days!!!! Excuse me, I cancelled within an hour of opening the service and they want me to wait 30 days to cancel. These posts will get worse and I am contacting BBB and Ive contacted my bank.
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
I've tried several voip providers and WireSpeed isn't just the best they are exemplars of service. I'm amazed with the availability and responsiveness to any request or question. It was easy to set up, a huge savings over my previous provider and the quality of the lines are impeccable. The amount of features on the simple online management tool is amazing. I can have anytype of conference call, music, and calling feature imaginable. These guys and tools are great! You won't be disappointed.
After using VoIP from Vonage and 8x8 I switched to a smaller company. These guys take the time to do the install right. I bought the enhanced unlimited residential plan and everything is working great.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
