Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
8x8 vs Our Digital Voice
Compare 8x8 vs Our Digital Voice. Find out whether 8x8 or Our Digital Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Our Digital Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 48 Reviews
- 0 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2003
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.
I could not order online. The site kept saying that I had a popup blocker, but I don't and I could not get past that website error.
I have had the srvice for about a month now. You get to have it for the first month free, with no set, activation or equipment cost, and you don't have to sign a contract. The installation was a breeze and I was up and calling in about 5 mins! The quality has been excellent compared to the static I use to have with my landline. I had looked at others but what made up my mind (IMO I think they are all pretty close in quality & value) was the referral program they have. I will have my service free here real soon after a few more referrals! What a deal! I just can't say enough about this company. Regards Brian W.