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Verizon Reviews

Verizon, America’s largest wireless provider, is moving over to ‘landlines’ and VoIP technology. Verizon offers a variety of plans, for business phone systems and home phone users. There’s usually a discount if you add Verizon home phone service to your wireless plan.

Verizon bases its business phone service a little different that most other VoIP business providers. Instead of providing unlimited or virtually unlimited calling for a monthly fee, they build the structure around annual volume commitments. Based on your service term or volume commitment, Verizon can offer discounts or special deals. Because this is the case, Verizon’s business service is most appropriately geared toward call centers and other businesses that have high-volume calling needs.

Verizon’s residential services are equally complex: they different services for local calls, long distance calls, and international calls. Please check their website for details and to see if service is available in your area.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

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Average: 1 (1 vote)
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No votes yet
1
Average: 1 (1 vote)
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0.8
Average: 0.8 (1 vote)

FOR ONE THING, VERIZON HAS ONE OF THE BEST SERVICE IN COMMUNICATION, BUT I BET YOU, THEY ARE THE WORST IN ALL, MOST ESPECIALLY, CUSTOMER SERVICE. THEY CAN MESS UP UR CREDIT.

No

god i need to change to Vonage!

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1
Average: 1 (1 vote)
1
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I have had lot of problems with verizon....when i find Vonage i try with it and it REALLY works, so I get out my Verizon change and know am really happy, calling everywhere and having good service, plz verizon if you really want to be good, pay attention to Vonage and follow them....

No

what a bull*

user_review
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1
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Average: 3 (1 vote)
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1.6
Average: 1.6 (1 vote)

I'm just curious - how much Verizon pays to all those idiots who can't even post something smarter than the bullsh*t they write here? Shame! - I believe Verizon may pay more and get professional people sitting here and writing appropriate answers... at the end - they have money, they just recently won $60M from Vonage - so they could re-invest something back in a good black PR campaign.
Sh*t, how I hate our "antitrust" laws allowing AT&T to "become" Singular and then back to "better" at&t (just in smalls)... or MCI to cheat everybody for $38 billion, fail and then get dry out of water and be "purchased" by Verizon...
Well, does anybody really buys what those guys write here?

No

Better than Vonage with FIOS

user_review
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

As a faithful Vonage customer for over 2 years, I decided to switch after a number of small nagging Vonage issues. Vonage's stability did play a role.
The phone adapter was shipped promptly and my Verizon wireless router that is also used for TV has a prebuilt profile for Voicewing. No problems installing.
Porting my line over took over a month which Verizon said was to a backlog at Vonage. No problems once the port finally happened. On a side note, Vonage made it difficult to cancel my account.
Did talk to customer service a couple of times. No problems getting through, but not so knowledgable.
Website is slooow, but not unusable. Features including configurable call block are nice. A couple of times, voice mails were delayed in receiving them.
Pricing is fine, but would wish for Vonage's better International rates.
Overall, the service has been extremely reliable and great call quality. I'm sure FIOS helps.

Yes

Loaded with lies

user_review
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)

I switched from Vonage 500 to Verizon VoiceWing (VW) 500. There is no toll-free in Voicewing. You have to pay to call Verizon FIOS toll-free number using Verizon Voicewing.
Voicewing pricing is deceptive, customer service is non-existent, website is slow.
I would not recommend this service to any one.

No

Not bad overall

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4.2
Average: 4.2 (1 vote)

I have read some of the reviews and I'm not sure what planet these people are on? The features of voicewing are great, it does have issues with dropouts from time to time but nothing to scream about. Voice mail, call forwarding, ring at several locations and all the others work great. The voice mail does not have a time limit of 7 seconds...as someone else said. Overall not bad...

Yes

Doesn't work!

user_review
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

Have to continually redial because of 'dead air' on my side of the call. Call rings at recipient end resulting in them answering a call with 'noone' on the other end. Voicewing claims it is a 'Florida' problem. Good luck with obnoxious customer service supervisors. This service is a class action suit waiting to happen, hope some big law firm takes them on.

No

a

user_review
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

This is a terrible internet provider! TIMEWARNER SUX!
Over the last few months we have had atleast five of their so called "experts" come to our house and they did not know what the hell they were doing they said things like, "This is a new box, so I might have troubles" or "This doesn't seem to be working" Like the last guy who came here he had to call several times to his employer to ask what to do next, This must be the crapiest ISP and the bad thing is we can't change because we owe them money, If anyone would e-mail me at [email protected] and know of a RELIABLE company please do so because I am fed up with the 15.9 KB per second downloads.

No

Awesome

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Love this service, had Vonage, bad choice yes it was cheap but thats about it and you get what youpay for - except with vonage.
Verizon call quality is awesome and stable, never wavers and cs is top notch. You want real VOIP go with Verizon, want cheap toy VOIP go with vonage.

Yes

If you can't beat them...sue them

user_review
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1.2
Average: 1.2 (1 vote)

The only thing worse than the price of their service is their customer support. Monkeys with index cards could do better. I'm certain their VoIP business plan starts with "STRATEGY 1: Sue everyone who is better than us".

No

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Verizon

1990Year Founded
11%Recommend
52User Reviews
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