Home > All Providers Reviews > Thinkbright

ThinkBright Reviews

think bright is one unique VoIP provider: it functions as a traditional local and long distance telephone company and a competitive business VoIP provider. The strangest part is that those two functions actually help think bright service a incredible range of customers.

think bright has three Tier 1 IP networks and around-the-clock network monitoring to ensure its communication network is as healthy as possible. They have expanded organically and will continue to do so. This commitment to quality and common sense is also shown in its various VoIP plans.

The first plan is ThinkStandard: it provides high-quality and unlimited calling within the United States and Canada. However, there aren't too many bells and whistles with this plan; it's pretty much call waiting and voicemail.

ThinkPlus is where things get really good. It keeps unlimited calling and a versatile voicemail inbox, but it adds an extension and a wide variety of useful features: call queues, ring groups, auto attendants, and a professional recording service for your various messages are among the featured features. It also comes with a dedicated fax line.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

I choose thinkbright and so should you.

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
I normally don't leave reviews but when service is this good I have to give credit to hard working people. David runs a world class business. I'm a CTO of a company and hard headed about letting anyone help me do anything. I've used PBX so I know it quite well. David is so quick at getting anything I need done its one of the few services I use that I actually either make a quick call or shoot an email and its done quicker then I can snap my fingers. David sounded like he was on his death bed one day when I called and was sick at home and still did my request for me when he has a team of support agents that he could have easily referred me too. Another great thing as anyone in the tech field can tell you everything is always an emergency or needs to happen right away. So having a guy like David who is fast and really knows his stuff makes me look good at my own job. The price is also the best I've found. I was referred to Thinkbright from a friend who had nothing but great things to say about thinkbright. So if your looking for a business VOIP or hosted PBX services don't go with anyone else and choose thinkbright.net
David is a world class business owner. Ease of use. Turn Around Time. Services - unlimited calling, business class quality, auto attendant ivr, ring groups, hunt groups, free 411, virtual conference room, business class voice mail
None
Yes

ThinkBright User Review

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)
The sound quality of Think Bright is great.  They did an excellent job of getting my business hooked up and running.  Customer support was very helpful and considerate.  Think Bright is a great VOIP provider and I highly recommend this company for anyone that is in the market for an inexpensive alternative to regular land-line telephones.  Give Think Bright a shot.  I really don't think you will be disappointed.  Everything that was promised to me was delivered.  
Quick and easy set-up.
I really cannot think of any at this time.
Yes

ThinkBright: works like VoIP is supposed to

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
I've tried Packe8 (disaster) and Vocalocity (nice people, totally unreliable service). Now, I believe ThinkBright might be the answer. Great customer service, easy set up, no hidden fees.....and so far it works like VoIP is supposed to work.
Call quality You can can use a variety of IP phones. Great support.
none so far
Yes

Simply the best! Saved my company a ton!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
I have a chain of restaurants in the new york area.  thinkbright helped me consolidate all my locations under one bill.  now if someone calls they dont have to hang up, i can simply transfer them to another location extension to extension.  I am paying also a fraction of what i was paying before. When i called in initially for questions the agent really knew his stuff and helped me every inch along the way.
Excellent Technical support when needed.  Fast in setup, Prices are excellent. Allows businesses to consolidate multiple companies each with seperate auto attendants all under one account
Yes

Fast Setup

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
Got my company up fast and quickly.
Fast setup. Great knowledge of VOIP. Even when problem was related to my ISP they helped me out and gave me out.
Make sure not to run BearShare with VOIP, but thats my fault :)
Yes

ThinkBright

2006Year Founded
100%Recommend
5User Reviews
Get Quote

Overall Rating

4.92
4.6
100%
100%
100%
96%
92%

Service Locations

Recent Reviews

centurylink logo
1
CenturyLink

Worst service ever. Didn't even connect internet and decided to cancel, had to pay over 100 dollars for no service connection. Basically paid...

August 14th, 2017 - ZEROSTARS
axvoice logo
3
Axvoice

I am the kind of person who always goes first for the isle that says “Sale” because I like to SAVE. That’s how my life is and I am not ashamed of...

August 11th, 2017 - Alison Grace

Most Recent Blog Posts

collab9 unified communications solution on mobile tablet desktop devices
Collab9 Shares Insights for Making a Smooth, Seamless S...

More and more businesses are upgrading their communications systems by using Unified Communications as a Service (UCaaS)--and the benefits of utilizing collaboration and communication applications on...

Aug 18, 2017
business telephone system
This Week in Telecom: August 18th

This Week in Telecom is a weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Aug 18, 2017