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Home > All Providers Reviews > Panterra Networks

PanTerra Networks Reviews

PanTerra Networks provides much more than just a VoIP service: they present business consumers with cloud-based business communication services that reduce costs and increase global reach. They offer a comprehensive 100% cloud-based business class solution that helps increase mobility and productivity across teams. 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

A leader in the cloud market, PanTerra Networks is a service provider that offers enterprise businesses cloud-based, fully managed IT services to aid in boosting collaboration, mobility, and productivity in the workplace. PanTerra Networks prides itself in making it easy to find a solution that meets your company size, industry, or communication desire, all of which can be tailored to your specific business needs.

Unified Communications

PanTerra Networks' standout product, Streams, is a unified communications (UC) product that is an "All-In-One Call, Text, Conference, Fax, Web Meeting Cloud Solution" for businesses seeking to unify all of their communication channels under one solution. Beyond the money and time savings that come with UC solutions, Streams stands out in the market because it features an intelligent cloud PBX, a full Call Center, mobile support for extra mobility, Smartbox (a secure file sync & share option), seamless integration built on industry standards, and more to help make connecting and collaborating easy.

Real-Time Information

Due to the nature of the cloud, access to real-time analytics and business intelligence makes monitoring and keeping a network healthy easier than ever. PanTerra Networks takes this to the next level through Streams by allowing users to set up over 100 Key Performance Indicators (KPIs) or Service Level Agreements (SLA). It also allows you to monitor anything in your company, from individual agents to queue wait times and more. Furthermore, the analytics and monitoring systems can alert you via notifications on IM, email, or SMS to let you know if metrics are exceeded anywhere in your network.

Write your own review

Charles at Support was Amazing

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
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5
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5
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Had some initial issues provisioning my VOIP phone - until I got Charles from Support on the phone: he zeroed in on issue quickly and efficiently, provided clear directions on what to do on my end, and it was solved. Done. Thank you Charles!

Multiple Features, Solid Tech Support People
Onboarding process was rough in the beginning
Yes

Streams has changed the way we speak with customers

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We had been working on an old NEC system for about 20 years. We new we needed
a new phone system. We looked at the list of providers and narrowed it down
to 3 including PanTerra in it. The salesperson was helpful. He showed us a
quick demo and use case for Streams. We went with the Pro-Level seat since it
allowed us to Deskshare with clients and prospects. We are 3 months into our
deployment and have seen less phone calls and more IM's and Deskshares from
our clients than ever before. We are able to answer questions immediately. We
have noticed that contact ratios have gone up while missed calls and
voicemails have gone down since customers can view our presence.

Software is easy to use. Sales experience was great. On-boarding was helpful.
No Cons at the moment. 3 months on the system.
Yes

Reliable and Quality Service

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5
Average: 5 (1 vote)
5
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5
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5
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5
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5
Average: 5 (1 vote)

Panterra has always been reliable and very quick on customer support. I dont
have to wait on hold forever just to ask a question. Never had an issue in 3
years with them. That says alot for a telephone company.

Reliable, easy to use system, great customer support
Havent found any in 3 years except a month ago I had to replace a phone. That is about it. I didnt know voip phones were pricey.
Yes

Keep it up!

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We used Panterra and it is really great. It is less expensive with high
quality. Phone service is great, support is wonderful and I will recommend
this serice to my friends. The video conference feature is particularly
useful but the best feature is call forwarding - most useful. I haven't use
the mobile app a lot but based on my boss' testimony; the mobile app also
works perfectly.

We often travel, the call forwarding is wonderful. I used to have to call AT&T if I forgot to do this before we left home, now I can make the change with zero hassle!
Once, I had a defective HD2 handset. Static beyond belief. I called their Customer Care number, and got ahold of some guy who told me that Amazon (where I purchased it) handled the warranty and he couldn't help me. Called Amazon, and the Panterra guy was wrong. So I got on to on line chat and got ahold of a competent woman named Diane. She apologized for the Customer Care guy, and is sending me a replacement handset. She was great, but Panterra should do some coaching of their telephone people. So 1 star for Customer Care line guy, and 10 stars for Diana on on-line chat.
Yes

Service is good, tech support is exceptional. - PanterraNetworks

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Good product, GREAT customer service. Ryan was quick, resourceful and handled
my issue with ease. Much impressed by their tech and customer support. There
was a separate freight cost for the phone sets, it didn’t appear in my
original invoice, and the salesman also didn’t tell me about it. So when I
raised this issue with the management, they adjusted the price in my upcoming
three months’ bills. This is another example of an organization that
facilitates rather than getting greedy.

They give you a discount if you tactfully ask for it, also the mobile app is brilliant.
Installation and setup was not that easy.
Yes

Moved from a Shoretel Premise Phone System - Panterra Networks

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5
Average: 5 (1 vote)
5
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5
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5
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5
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5
Average: 5 (1 vote)

Moving to the cloud for our phones has been a project we have been working on
for 3 years. We were tired of managing the Shoretel system and our service
agreement finally expired a few months ago. Originally we were going to
deploy a competitor of PanTerra's, but after PanTerra cold called us and
started to tell us all about their product we listened. We were intrigued and
took a demo. Now 6 months later we have been on the system for almost 2
months and have enjoyed the features. The support has been very helpful.
Although there was some pain around the on boarding, the support and follow
up from the team has been fantastic, prompt and professional. We have
started to really see the additional value Panterra can bring us and we are
excited to keep learning and optimizing the tools and features.

They just brought out the Skype for Business Integration, that's what
prompted me to write the review. When we started looking at PanTerra they
said they were working on it but could not give us a date and time when it
would come out. We assumed that was a sales tactic to get us to buy but then
when the integration came out they would probably up-charge us or something.
Today my A/E called me up and let me know they had the piece and if we wanted
help installing it to call into support and get it set-up. 4 hours later all
75 users have the plug-in.

Great Support, Very Fast and Responsive, Informative Sales Process, Focus on what we hated about the current system and how they would solve those issues. Easy to dploy. 75 users and we had the users created in 15 minutes.
On-boarding had some miscommunication on the call flow. 1 Appointment was missed due to personal reasons. Management jumped in and it was turned out to be much less of a problem than I thought it would be.
Yes

Highly recommended!

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

I have been using Panterra for more than a year now. This is a great service
and I would recommend it to my fellow business-men. The best feature is the
call forwarding and the call blocking. I can forward my calls when I am on
vacation and I can block the unwanted calls. Many other services provide
these features but this company makes it insanely easy. Their solutions are
completely browser based and you don’t need to have multiple programs
running – this is something very impressive to a guy who likes to keep his
things in order and at one place. The voice quality is brilliant. Overall the
service is seamless. The only hurdle was installing the phone, that did
require some time and effort from Customer Service, but it is a forgivable
sin. In one year, I have only had to call their support once, which gives you
an idea how reliable this service is. Like I said before, I would recommend
this service to everyone. This is a great value.

Great voice quality, seamless connectivity, remote access (you can log from anywhere in the world).
Installing the phone was a tiresome job, I wonder if there could've been an easier way of doing that?
Yes

I can access it from anywhere in the world - Panterra

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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
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5
Average: 5 (1 vote)

The best thing about Panterra Networks is that they are completely web
browser oriented. That means that a guy like me can access it from anywhere
in the world. I travel a lot, although it is mostly within the United States.
I struggled for services that I could easily log onto when I am on the road.
Panterra networks took care of that. Folks, I am not an easy man to please.
Almost every VOIP service I looked up advertised their remote accessibility,
but from various reviews I know that none of them had all the functions I
required. That is why I am writing this review because it was reviews similar
to this one, that helped me make the right decision. I will highly recommend
Panterra.

Remote accessibility, good support service. I cannot stress enough how much the accessibility and quick setup option of Panterra has helped me and my business.
The interface is not easy to learn, it took me a few hours to find my way around. I don’t mean to say that it malfunctions, it is just that I’d like it to be a little bit less complicated.
Yes

Well done Panterra!

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5
Average: 5 (1 vote)
5
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5
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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Panterra networks have finally managed to do what NO ONE ever has done
before: please my boss. You might’ve chuckled there but I can assure you
this is not a joke. My boss is a perfectionist (to a scary extent). I work as
a networks guy for a supply chain company in D.C. We were using a VOIP
service before and it was below par. Due to that, my life was hell, my boss
would expect me to “figure out” stuff and make everything work. Then God
bless a co-worker who decided to do a search to look to improve our
communications. I don’t know how or when he stumbled on Panterra but I am
glad he did. I am told their setup team was fast and efficient and everything
went seamlessly. It has been two months now (early days I know) since we
installed Panterra and everything is going smoothly. Last week during a
meeting my boss praised my work and said “these (Panterra) guys are good,
let’s stick to them for a while.”

Great voice quality, seamless connectivity, remote access (you can log from anywhere in the world).
Will update this post as we come across them
Yes

2nd VoIP company and we are happy with the Change!

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
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5
Average: 5 (1 vote)
5
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4
Average: 4 (1 vote)

I received a cold call from PanTerra. I was in the middle of evaluating
Nextiva, 8x8 and Jive. We were with Vonage at the time and I couldn't make
calls from the mobile app and I was having a lot of outages. I had not heard
of PanTerra before but was willing to listen. I was first impressed that my
salesman gave me the price right over the phone. Everyone else wanted to go
into depth on what they offered before they gave me the price. He was very
knowledgeable of the competition and what they were offering. I was impressed
with the mobile app. We are a team of ten users and we need to be able to IM
one another, transfer calls and run our business from anywhere. I liked that
the app had cloud storage and I could use it from my cell phone, tablet and
computer.
The customer service and set up process went smoothly. I was unhappy that
there was a shipping cost for phones. That did not appear on my quote and my
salesman did not tell me about that. I discussed that with billing and they
said they can't quote shipping since they don't know what the cost will be
yet. While the shipping cost was much lower than what Vonage charged I wish
it had been on the quote.

Mobile app works as shown, Quality of customer service was outstanding and reliability has been night in my over my previous provider. I like that they are a smaller sized company and I never feel rushed of the phone from support.
I was unhappy that there was a shipping cost for phones. That did not appear on my quote and my salesman did not tell me about that. I discussed that with billing and they said they can't quote shipping since they don't know what the cost will be yet. While the shipping cost was much lower than what Vonage charged I wish it had been on the quote.
Yes

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PanTerra Networks

Santa Clara , California
United States
2002Year Founded
95%Recommend
24User Reviews

Overall Rating

4.7
4.46
97%
99%
93%
93%
89%

Service Locations

  • United States
VoIP app

The Skinny

Known as the CloudUC, PanTerra Networks delivers real-time collaboration tools and business analytics all in one place. This is the center of the company's success because it brings all services and solutions together.  In fact, PanTerra Networks developed their own unified cloud IT Saas technology to deliver quick solutions that meet their customer's needs. Their unified communication solution does it all: customers get all communications needs centralized into one easy-to-use cloud based system. This includes instant message, text, voice, conference calling, email, calendaring, and even video and web meeting. Everything can be accessed through a user-friendly Unified Command Center. Their cloud service also enhances mobility, easily integrates, and integrates all services for ease of use. They have the right solution for you regardless of whether you are a small business or an enterprise, and strive to make the transition over to the cloud as seamless as possible for your company. Plus, all of PanTerra Network's solutions support growth and flexibility, ensuring that customers have everything they need to succeed.

the rub

The Rub

If your business needs a communication service that is all-inclusive, PanTerra Networks provides a great solution. Their tools and solutions both provide and encourage collaboration and communication among employees. With mobile capabilities, secure instant message, integrated softphone, digital fax support, and more, their plans make sure that your business is covered in every aspect. 

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Bottom Line

PanTerra Networks provides communication solutions to all business types: small businesses, mid-market businesses, and enterprises. When it comes to their business VoIP options, PanTerra Networks offers four different plan options: Business Voice Basic, Business Voice, Professional, and Enterprise. Depending on your businesses needs will determine which plan is right for you. Businesses just introducing VoIP into their company will likely choose the Business Voice Basic plan. Smaller businesses might opt for the Business Voice choice, which includes a cloud PBX, unlimited calls, unlimited voicemail, unlimited conference calls, and more. If your business requires more, you might choose the Professional plan, which brings with it all features and choices from the Business Voice plan plus digital fax support, a SalesForce plugin, contact import, and more. And if that doesn't meet your needs, then the Enterprise plan will certainly deliver.

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Awards

PanTerra Networks has received the following awards:

  • Gold Medal Voice over IP and Unified Communications for Unified Business Analytics 2015
  • TMCnet Company to Watch in 2015
  • Cloud Computing Product of the Year Award 2014
  • Best in Biz Award in Enterprise Service of the Year Category 2014
  • TMC's Cloud Computing Storage Excellence Award 2014
  • Internet Telephony Channel Program Excellence Award in Unified Communications 2014
  • TMC Unified Excellence Award 2013
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Our Two Cents

If your business needs a communication service that is all-inclusive, PanTerra Networks provides a great solution. Their tools and solutions both provide and encourage collaboration and communication among employees. With mobile capabilities, secure instant message, integrated softphone, digital fax support, and more, their plans make sure that your business is covered in every aspect. 

Plan Info
Plan Name Business Voice
Plan Summary Business Voice come with unlimited business voice calling to the US and Canada, business class voicemail with email delivery, Unified Command Center (UCC) with instant message, IM conferencing, presence, follow-me/find-me, MobileCall, personal conference bridge, Outlook plug-in and More.
Key Features
  • Basic BV
  • Unlimited Calling
  • Mobile UCC
  • Integrated Softphone
Notes Hosted PBX with unlimited business voice calling to the US and Canada, business class voicemail with email delivery, Unified Command Center (UCC) with instant message, IM conferencing, presence, follow-me/find-me, MobileCall, personal conference bridge, Outlook plug-in. Faxing includes over 100 pages. Tollfree Setup Fee ranges from $5-$25. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $24.95
    Promo Price $14.95
    Price Disclaimer 30 day money 100% back guarantee
    Setup Fees $0.00
    Activation Fees $0 with Term Commitment
    Number Porting Fee $0 with Term Commitment
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $24.95 /mo.
    	
    Toll Free
    Setup $5.00
    Monthly N/A
    Included Min. 0
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 100
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Professional
    Plan Summary Professional Seat offers advanced Unified Communication features such as MobileMessage, IM conferencing, presence and Digital Fax. Collaboration tools include: audio conferencing, on-net video conferencing, deskshare and more.
    Key Features
    • Unlimited Calling
    • Video Conferencing
    • Deskshare
    • Basic Auto Attendant
    Notes Hosted PBX with unlimited business voice calling to the US and Canada, business class voicemail with email delivery, Unified Command Center (UCC) with instant message, IM conferencing, presence, follow-me/find-me, MobileCall, personal conference bridge, Outlook plug-in and basic 4 level auto attendant. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $34.95
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees $0 with Term Commitment
    Number Porting Fee $0 with Term Commitment
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $34.95 /mo.
    	
    Toll Free
    Setup $5.00
    Monthly $0.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 100
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Enterprise
    Plan Summary Enterprise Seats allow for On-Net / Off-Net collaboration. Provide access to collaboration tools to users outside of your enterprise. For any company that uses Cloud Storage File Sync & Share, With Off-Net IM, Presence, Video Conference, Deskshare and other key collaboration tools. Let Panterra replace you auxiliary services and bring everything under 1 simple-to-use portal.
    Key Features
    • Unlimited Calls
    • Unlimited Video Calls
    • Real-Time Analytics
    • Integrated Softphone
    Notes Advanced unified communications with unlimited business voice calling to the US and Canada, unified messaging, voicemail, Outlook Plug-in, MobileCall, follow-me/find-me, Unified Command Center (UCC) with instant message, MobileMessage, IM conferencing, presence, and unlimited Digital Fax. Collaboration tools include: unlimited audio and video conferencing, web meeting, deskshare and unlimited auto-attendant. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $44.95
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees $0 with Term Commitment
    Number Porting Fee $0 with Term Commitment
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $44.95 /mo.
    	
    Toll Free
    Setup $5.00
    Monthly $0.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup 0
    Monthly Included
    Included Pages 100
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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