Name: Layer Four Solutions
Rating: 4.9

Layer Four Solutions Reviews

Note: Our site editors would caution you before using this company. We cannot recommend them.

Layer Four Solutions is a complete telecommunications company, offering broadband Internet, Wide Area Networks, web server hosting, and different options for business digital voice.

Cloud Voice PBX

Layer Four specializes in Hosted Cloud PBX, a voice solution for small businesses. Advanced features of Hosted Cloud PBX include a web admin panel for easy and instant customization.

Hosted Cloud PBX from Layer Four has several tiers with different minutes and included calling features. All plans include a 30 day free trial.

Unlimited

$29 per user per month

Unlimited extensions
Unlimited minutes
Free equipment
2 local unlimited inbound numbers
Toll free number included

SOHO

$27 per user per month

1 extension
1,000 minutes
$99 for equipment
1 local unlimited inbound number
$4.95/mo for toll free number

Professional

$24 per user per month

2+ extensions
1,000 minutes
Free equipment
2 local unlimited inbound numbers
Toll free number included

The telecom provider also offers SIP trunking at $19 per month with unlimited extensions and 800 minutes.

Customer Service

According to its terms and conditions, Layer Four will respond to requests for onsite technical service within 24 hours (on a business day). You can cancel service at any time with no fee, just the remainder of that month's subscription.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Write your own review

Works for us! Customer service A++

VistaPhones Sep 28, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

We just use this service to test used IP phones so we couldn't tell you much about the reliability and features. But we sure do appreciate their customer support and low price.

Pros Great Price. Easy setup. Awesome Customer Service.

Cons I prefer speaking on the phone, so at first I found their email support somewhat difficult. However, once I learned to provide them with as many details as possible (including screen shots) they got straight to the problem.

Layer Four VOIP

brandonvanvolkenburg Jul 13, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

I ordered Layer4 so that I would have a reliable business line. Before I received my Cisco IP phone they helped me set up my soft phone on my computer step by step, and if I got stuck on something I would call them and they gladly explained everything. Once I received my IP phone it was fully set up, all I had to do was plug it into my network and plug in the power and I had a phone. For anyone who needs a phone that comes with everything and a great support team behind it I would gladly and fully recommend Layer4. Also you never have to worry about contracts.

Pros Layer Four has all of the features you could possibly want. Extremely Reliable, Best Customer Service

Cons Have Not Found Any Yet

Great Features

DanReict21 Jul 05, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

Great company and great service. I ordered Layer4 as our primary business phone based on the pricing. The phone was shipped to me already setup and with a user guide that we easy to understand. The control panel has LOTS of features, and was easy to figure out. I've been using the service and 800 number for 3 weeks now and haven't dropped a call or had any problems. I do like that you can add and remove phones month to month without a contract. Based on the pricing and the fact that you get all of the features with every plan makes Layer4 a solid recommendation.

Pros All features are included in the basic package, best call quality

Cons nothing major