Call It Simple is not your typical business VoIP provider. It is loath to call itself a "phone company," vouching customized solutions for communications and phone service. As a subsidiary of cloud-based communications company BlueWave MTG, Inc, Call It Simple prides itself on customer service. Sales specialists focus on how they can help you with your business, save you money, and which of Call It Simple's services will and will not fit your needs.
At Call It Simple's core is the desire to help the customer. From its website: "If we determine that one of our solutions is right for you, we'll explain it in plain english, and suggest a no obligation trial. If we find that we can't help you, then we'll say so, and point you in the right direction."
Support is available 24/7 by phone or Internet. As stated above, you can try Call It Simple phone service with a trial before buying.
Call It Simple Offers and Solutions
Call It Simple maintains 99.999% uptime, redundant failsafes on all systems, and a plan for catastrophic outages.
Business VoIP Phone Service
Basic VoIP phone service with Call It Simple consists of standard VoIP features. A sample of features that come included:
- Music on Hold
- IVR/Auto Attendant
- Find Me/Follow Me
- Voicemail to Email
Find Me/Follow Me is an especially useful feature, allowing employees to be mobile. You can take your phone extension anywhere.
Like other VoIP providers with Hosted PBX systems, Call It Simple can set up a phone system in multiple offices to connect you and your satellites, or telecommuters.
Call It Simple promises a simple phone bill (hopefully with no hidden fees), and prices can be as low as $14.99.
One very nice advantage to Call It Simple: no equipment is required. The VoIP provider supplies IP phones for free.
Overall, Call It Simple may be less fancy than the next business VoIP provider, but it is likely cheaper than many big VoIP providers.
Call It Simple Call Results is a call tracking solution for business VoIP. Call Results does more than record calls, though it can. The solution gives missed call notifications and save calls you may otherwise have lost. It can monitor call takers, as well as capture callers' information. Additionally, Call Results can track advertising and calculate close ratio.
As with the phone service plan, you do not need your own equipment for Call Results.
Call Storm is a predictive dialer solution, usually designed for outbound call centers. You can broadcast recorded voice across many calls, or connect live agents to answered calls automatically. It is web-based, saving you the cost of dialer hardware. The hosted dialer also comes with Call It Simple's support and no maintenance fees.
Call It Simple also offers some non-phone communication and hosting services:
- Social Network Management
- Search Engine Optimization (SEO)
- Server Hosting and Management
- Website Hosting and Development
- Email/Exchange Hosting
- Cloud-based Storage and Backup