Call screening has been a boon in the world of telecommunication, significantly impacting how businesses and individuals manage their incoming calls. But what exactly is call screening, and why is it...
Sep 22, 2023
8x8 vs Ringio
Compare 8x8 vs Ringio. Find out whether 8x8 or Ringio is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Ringio and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 51 Reviews
- 3 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Ringio is a technology and business communications company that offers a fully customizable virtual PBX call routing solution to customers. Their virtual PBX comes with customer relationship management tools, call queuing, IVR, and more. Ringio...
Provider Info
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
The worst experience ever. I would put 0 stars if I could. It started off as a great partnership, but recently became a nightmare. Firstly - our call log history disappeared and it took them 4 DAYS to fix that, in the meanwhile we couldn’t even see the calls we might have missed during that time. Support was just terrible - unresponsive, unprofessional with a terrible English. They finally managed to fix that and I was almost certain to switch to another company, but they promised me that it is the last time something like this happens. Fast forward to today - we have been unable to send out any texts for a majority of our extensions since Thursday last week. It is Tuesday today and the issue is still there — even though they told me two or three times that it was fixed. As I am writing this review I have been listening to their TERRIBLE on hold melody for 39 minutes while they are supposedly transferring me to “a senior tech” — whatever it means. We are now in the sixth day of waiting, yesterday lost a $1500+ of revenue because of this and who know how much more we are going to lose because of this terrible company. We will be porting out our numbers and leaving 8x8 for good as soon as humanly possible and I will probably be putting a case together with my attorney to sue them for lost profits. My advise - never work with this company and if you are working with them now - run without looking back.
I tried to sign up for a test account a 14 trial day Ringio stated my company email wasn't accepted I'm guessing the portal they design is a system domain register. Owner answer the phone claiming my protonmail is encrtpy isn't something they couldn't use base on the app because the security protonmail uses. He was very judgmental he couldn't beleive it wasn't a corporate account I had to explained that my domain is available or maybe try my other company he burst out claim was the owner Samual the CEO and base on his vibes,I won't be a good fit for the company he trying play some psychic abilitlies and crsytal ball method what a crappy way to treat customer in less than 2 minutes saying they screen to see who they are working with and so forth was a waste of 5 minute phone called. He ask me what my company does he is plain old outdated version small shop the so called owner isn't making money he answer the phone. Pass this company up there over 1000 VOIP company know has to put up with bad service and stupid pre judgement. RINGIO is going out of business each time I submit the button for DEMO the technician cliam he was busy such a discrimation and this company soon will have the Biggest lawsuit over discrimination activity.
They are so far behind the mark of the industry that they do not have the normal features you would come to expect from any real VoIP company just don;t exist. The system is uber complicated and takes making setting on 3-4 pages where it would all be done on one page with any main stream provider. They routinely ignore email and voicemails regarding service issues and it is very rarte to be able to find out exactly what the real problem was. Often the problem seems to go away on it's own before they find a fix for it. The user is often made to feel the issue is on their side, even though test results show no problem on the user side. There have been chronic outages and service problems where calls could not be placed out, in or both. One recent service outage last several days. I would not recommend this poor provider to my dog let a lone a friend. Actually, my friend dog both use 8x8.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
