Ringio Reviews

Ringio is a technology and business communications company that offers a fully customizable virtual PBX call routing solution to customers. Their virtual PBX comes with customer relationship management tools, call queuing, IVR, and more. Ringio also offers intelligent call routing to make sure callers get to the right department with real-time, on-screen caller information displayed. Ringio service is priced on a per user basis, and is available for a free 30-day trial.

 

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RINGIO BAD BUSINESS PRACTICE/ POOR CUSTOMER SERVICE

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I tried to sign up for a test account a 14 trial day Ringio stated my company
email wasn't accepted I'm guessing the portal they design is a system domain
register. Owner answer the phone claiming my protonmail is encrtpy isn't
something they couldn't use base on the app because the security protonmail
uses. He was very judgmental he couldn't beleive it wasn't a corporate
account I had to explained that my domain is available or maybe try my other
company he burst out claim was the owner Samual the CEO and base on his
vibes,I won't be a good fit for the company he trying play some psychic
abilitlies and crsytal ball method what a crappy way to treat customer in
less than 2 minutes saying they screen to see who they are working with and
so forth was a waste of 5 minute phone called. He ask me what my company does
he is plain old outdated version small shop the so called owner isn't making
money he answer the phone. Pass this company up there over 1000 VOIP company
know has to put up with bad service and stupid pre judgement. RINGIO is going
out of business each time I submit the button for DEMO the technician cliam
he was busy such a discrimation and this company soon will have the Biggest
lawsuit over discrimination activity.

I try their service years ago it seem find back then but today the customer service suck what a terrible experience in less than 5 minutes not a good fit . Poor Customer service the owner answer the phone make the company look awful a small time business.
I wanted to add my other company to see if they had the same service over 3 -5 yrs ago at Ringio but I just switch to Jive Communication the top of line technolgy and satifsfied .
No

Stoneage Phone Service

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They are so far behind the mark of the industry that they do not have the normal features you would come to expect from any real VoIP company just don;t exist. The system is uber complicated and takes making setting on 3-4 pages where it would all be done on one page with any main stream provider. They routinely ignore email and voicemails regarding service issues and it is very rarte to be able to find out exactly what the real problem was. Often the problem seems to go away on it's own before they find a fix for it. The user is often made to feel the issue is on their side, even though test results show no problem on the user side. There have been chronic outages and service problems where calls could not be placed out, in or both. One recent service outage last several days. I would not recommend this poor provider to my dog let a lone a friend. Actually, my friend dog both use 8x8.

No

RINGIO SUCKS!

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This service is definitely not worth your time.
#1- almost weekly outages.. sometimes lasting for days
#2- CEO is abrasive and has no customer service skills. he becomes belligerent and constantly is threatening to disconnect your serice.
#3- minimal tech support, hours for fixes
In short, we lost millions of dollars in business and over 500 hours of management time with Ringio.
The company is horribly run by a small staff, and they are NOT ready for anything more than the mom at home that needs one phone number that rings two or three times a day.

nothing. absolutely nothing.
terrible management and staff
No

Ringio

Vienna , VA
United States
2009Year Founded
0%Recommend
3User Reviews
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Service Locations

  • United States
VoIP app

The Skinny

What you get with Ringio

  • Unlimited calling from the US and Canada
  • 1 toll-free or local business number
  • Unlimited extensions
  • Optional local number for each user

Standard Ringio Features

Ringio offers a long list of VoIP features, standard with each plan (no matter how many users you have).

These features include:

  • The Ringio Android app (iPhone app coming soon)
  • Ringio Desktop allows employees to collaborate on customers and manage calls, voicemail, and contacts
  • Virtual PBX that can replace your current phone system
  • Smart call routing to an unlimited number of extensions
  • Fully customizable audio options for greetings and hold music

Extra Ringio features

Ringio offers additional add-on features for an extra cost:

  • An additional company phone number with separate greeting and routing options: $10/month
  • Professionally recorded audio greeting: $10 one time, you keep the audio file
  • Number porting: $35 one time

A note on smart call routing

Ringio offers customer relationship management tools to make sure callers are routed to the proper department in your business. The customizable features allow you to route calls based on skill set, language, or any other criteria you need, ensuring customers get to the right person every time.

Ringio Pricing information

Ringio prices its system by the number of users:

  • 1-2 users cost $49 per month
  • 3 users cost $74 a month
  • 4 users cost $99 per month

Each user after the 4th is $25/month. Special pricing options are available for 10 or more users.

Ringio Additional Fees

  • No setup fee
  • No contract
  • No hardware costs
  • No hidden fees
  • No overage charges

Users can cancel at any time for any reason without a termination fee or disconnect fee. Ringio does offer a free 30 day trial period, whether or not you choose to subscribe at the end of the trial period. If you do subscribe, those initial 30 days will still be free. You can also add or remove users at any time.

Ringio’s flat fee pricing allows users to conduct their business without fear of being nickled and dimed by per minute charges. With Ringio, what you see is what you get.

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