In recent years, the way we work has undergone a significant transformation, with remote work becoming more prevalent and even the preferred mode of operation for many businesses. The rise of cloud-...
Aug 01, 2023
8x8 vs TelTub
Compare 8x8 vs TelTub. Find out whether 8x8 or TelTub is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and TelTub and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 51 Reviews
- 10 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
TelTub could change everything.
Based on Google Voice (Google's VoIP service that allows free calls to any number in the United States and Canada), TelTub has moved Google Voice off the computer and to your phone.
And they've done...
Provider Info
- Website: 8x8.com
- Headquarters Country: United States
- Founder Year: 1996
- Website:
- Headquarters Country:
- Founder Year: 2010
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
The worst experience ever. I would put 0 stars if I could. It started off as a great partnership, but recently became a nightmare. Firstly - our call log history disappeared and it took them 4 DAYS to fix that, in the meanwhile we couldn’t even see the calls we might have missed during that time. Support was just terrible - unresponsive, unprofessional with a terrible English. They finally managed to fix that and I was almost certain to switch to another company, but they promised me that it is the last time something like this happens. Fast forward to today - we have been unable to send out any texts for a majority of our extensions since Thursday last week. It is Tuesday today and the issue is still there — even though they told me two or three times that it was fixed. As I am writing this review I have been listening to their TERRIBLE on hold melody for 39 minutes while they are supposedly transferring me to “a senior tech” — whatever it means. We are now in the sixth day of waiting, yesterday lost a $1500+ of revenue because of this and who know how much more we are going to lose because of this terrible company. We will be porting out our numbers and leaving 8x8 for good as soon as humanly possible and I will probably be putting a case together with my attorney to sue them for lost profits. My advise - never work with this company and if you are working with them now - run without looking back.
Had a conversation with customer service in trying to set it up for the first time. Quick and professional! I am a new customer, using the ghome services. so far the quality seems great!!
The service works great (without even considering the low price which is a bonus). It's easy to register and they allow you to bring your adapter BUT DON'T. Only do it if you know how to configure a SIP ATA. They will give you the username/password to configure your adapter but there are other settings that they don't mention like nat settings etc. So, if you don't know what you are doing just buy the thing from them. It's not worth saving $20 to configure it yourself. I have tried multiple adapters like the Linksys PAP2 and even my Asterisk box. It works with all of them given you know how to set it up. However, I decided to try their own adapter too just because!!! It's a Grandstream HT 286 box (but one of my friend got a Linksys 1001 so I guess they work with different vendors). It was $50 to get it from them which is not far from eBay. (You can probably get one from eBay for 25-30 but you have to know what you are doing The voice quality is very good and I have never had a disconnection. They also have an indicator (a gray/green light) on their website that shows if your device is online. Google transcribe your voicemails and set it to your email. This is pretty good as you are able to read your voicemails (as oppose to listening to them). Their features beat the hell out of vonage or phone.com(well to be fair they are using Google's features. Vonage and other guys can't compete with Google in their dreams).
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
