8x8 vs Apptix

Compare 8x8 vs Apptix. Find out whether 8x8 or Apptix is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Apptix and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 35 Reviews
  • 5 Reviews
3.9
4.8

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

Apptix was founded in the late 90s as a collaboration between several hosted email companies. Since then, Apptix has expanded to included a variety of unified communications technology and hosted business communications service – including...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996
  • Website:
  • Headquater Country:
  • Founder Year: 1999

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • N/A

Users Average Rating

Recent User Reviews

We've been trying to get 8x8 to fix a chronic problem with our recorded calls getting randomly lost or corrupted. We call and email them daily and get little to no response. The typical response is "that department is very busy with other problems, we'll get to yours when we get to it." They say that the problem gets escalated to a higher tier but we still haven't gotten a response and it's been over a week now. I've called our rep Aldrich and he says that he's done all that he can and I've talked to Donovan who is apparently the head of the tech department and he is the one that told me that they'll get to our calls when they get to them. Very unresponsive when it comes to resolving issues.

[email protected] July 24th, 2017

After 12 months of frustration, we have moved away from 8X8. The issue was never the suite of features. It was customer service for a persistent problem. The basic requirement for a telephone system is that it allows me to make and receive calls. For 12 months, we were unable to receive call from many local people. I was told that it was not the fault of 8X8 and to contact our old provider, Verizon. Verizon said they had ported the number and that was all they could do. We have switched to 3CX. Within 2 days, the local contact was able to trace and resolve the problem. Anyone can now call. My experience shows that 8X8 is not willing to help solve a serious problem. I should also add that they offered no compensation for this issue. I cannot recommend 8x8.

Family9531 July 3rd, 2017

We recently switched from a local provider of Business VOIP to Apptix.  The customer support for the change over has been terrific, all US based with very smart techs.  As a medium sized business, documentation has been important and Apptix is very well organized with full, clear documentation.  Their web portal is also very clear and easy to use.

miltreeder April 6th, 2011

We operate an active commercial real estate brokerage with 25 agents that require excellent phone service and that is what we got with Apptix. We were a bit reluctant at first switching from the phone company but the economy has forced us to try new things to save money. We received a lot more than we bargained for because we made the switch mainly to save money, but we have found that the features that Apptix offers are outstanding and have increased internal and external communications and productivity. If you want to save money and increase productivity consider Apptix.

VOIPLOVER777 November 27th, 2010
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

ringcentral logo
5
RingCentral

I love that RingCentral is constantly upgrading its apps to make the service more useful and reliable. We've used RingCentral for five years now, and...

April 17th, 2018 - lauriermandin
magicJack logo
1
magicJack

I've been a MagicJack customer since 2011, so when my MagicJack+ packed it in, it wasn't a big deal. I purchased the replacement product MagicJack GO...

April 13th, 2018 - telserv

Most Recent Blog Posts

Q&A with Cyclix Networks: on Choosing the Right Ent...

With the growing number and popularity of alternative communication channels, some companies believe that a phone system is no longer necessary for conducting business. However, a professional...

Apr 17, 2018
Cloud Link
Mitel Exec Shares Insights on Why CPaaS is Crucial for...

Communications Platform as a Service (CPaaS) is a cloud-based platform that enables...

Apr 11, 2018