close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.
Home > Blog > How To Choose Voip Provider

How To Choose a VoIP Provider

There's no question that VoIP is the best telecom decision you can make to save money for your home or business. However, picking the right VoIP provider for your needs is not always as straightforward as it seems. This guide will help you choose a VoIP service provider.

How to Pick the Right VoIP Provider

The VoIP world is big and growing. With hundreds of VoIP companies to choose from, no wonder some people find it hard to find a company they like! Don't settle for a VoIP provider. Find A VoIP provider that fits your needs. VoipReview's mission is to make finding a VoIP service provider for your home or business as simple a process as possible.


1. Know what kind of VoIP service you want

What features do you want? How much do you want to pay a month?

A typical VoIP service subscription usually ranges from $10-$20 a month. Compared to old telephone service, which starts at $20 for basic, local phone service, the VoIP system is much cheaper.

There are lots of features that come with VoIP service. Many VoIP features come free with your subscription to the VoIP service. Common features are:

  • call waiting
  • caller ID
  • voicemail
  • 3-way calling

Some VoIP providers give you a free second line with your subscription, too. Other features are more advanced, such as enhanced voicemail that lets you check messages on your phone, web browser, or email.

If you make international calls often, consider a plan that includes free minutes to the countries you call the most. So, if you call the UK every week or two, there are global plans available with minutes to the UK, such as ViaTalk's World Upgrade. VoIP service has low international rates but it might be worth paying up-front for an international calling plan instead of paying by the minute.


2. Search for VoIP providers

Once you have features and prices in mind, start looking around for the VoIP provider that interests you. You can start here and compare residential plans.


3. Read reviews about the VoIP providers

When you find a VoIP plan that interests you, read reviews of the VoIP provider. Pay attention to critiques of customer service, service reliability, and sound quality.


4. Read the terms and conditions for the VoIP provider you like

If you're satisfied with the plans, price, features, and customer reviews of the VoIP provider you picked, go to its website and read the terms and conditions. It will usually be at the bottom of the page in small print, sometimes called "terms of use."

There are a number of things you should understand when you are getting started with VoIP. Check out the questions below to find out how to get shop for VoIP and how to find the perfect provider for you.


Q: How do I get VoIP working for me?

A: There are two kinds of VoIP service providers: those that offer phone-based services, such as Vonage and SunRocket, and those that offer computer-based services, such as Skype. Each phone-based provider has different phone plans that are suited to meet different requirements. Since most computer-based services are limited to their own subscriber base (their basic service does not let you call any phone which doesn’t subscribe to the same service), we predominantly offer listings of phone-based VoIP plans. You can compare different plans and select the one that best suits your needs.


Q: Do I need to be a computer expert?

A: For phone-based services, you do not need to be computer savvy. A majority of VoIP service providers have plug-and-play install and include minimal hardware. More often than not, you can have your new VoIP phone service set up in a matter of minutes! But even computer-based VoIP services are not too difficult to set up.


Q: What kind of equipment do I need?

A: A broadband (high-speed Internet) connection is required. This can be a cable modem or a high-speed service such as DSL or a Local Area Network (LAN). To place a call into the regular (PSTN) phone network, you will need a VoIP service provider. The VoIP service provider will send you an adapter that you can plug into your Internet connection and then you can plug your regular analog phone into the adapter. Alternatively, you can hook up a relatively inexpensive microphone to your computer and send your voice through your computer and its high-speed Internet connection.


Q: Will I have to buy the equipment myself?

A: The equipment is often provided free of charge by the VoIP service provider. This equipment usually needs to be returned in the event that you cancel the plan. Some providers also give you the option of keeping the equipment by letting you purchase it during sign-up.


Q: How fast does my internet connection need to be?

A: The average DSL or cable connection is usually sufficient. Few providers offer service to dial-up internet customers. VoIP service with dial-up is not advised, due to poor voice quality and reliability. We recommend you check your connection speed here to determine the quality of your connection.
Check out our Speed Test to find out more about your broadband connection.


Q: Can I use my computer during a call and does it have to be turned on all day?

A: You can use the computer; depending on your service provider, a router may be required. Your computer does not need to be turned on if you are making calls with a phone and adapter or a special VoIP phone; however, your broadband Internet connection must always be on and active. As an added note, you can use your computer and surf the internet while talking on the phone without affecting voice quality.


Q: How do I get started?

A: You first need to determine which plans are available in your area and then select the provider and plan that best suits your needs. With VoipReview.org, you can search for both residential and business VoIP plans, right from our homepage!


Q: Where can I find more info?

A: If you have questions about using this site, please view our site FAQ. In addition to our many articles on VoIP, you may view user reviews of different providers to learn about the experiences of those users.

Find out how much you can save today on Business VoIP

Compare top Business VoIP providers in the table below

Provider Plan Features Rate/min. Trial Period Setup Fees Monthly Fees Details
Upgrade your phone service with Jive Voice
  • Very simple to use for admins and users
  • Get your first month free
  • No fees for upgrades, features or add-ons
Price is per month per device.

$0.00

30 days

Free

$ 19.95 /mo. *

CUT YOUR BUSINESS PHONE BILL IN HALF
  • Work From Anywhere. FREE Mobile App
  • Keep Your Existing Business Phone Number
  • Unlimited Calling and SMS/MMS messaging
plus taxes and fees

$0.00

-

Free

$ 19.95 /mo. *

RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses
30 Day Trial with same day activation

$0.00

30 day trial available to new subscribers with 2+ users.

Free

$ 19.99 /mo. *

CLOUD VOIP TAILORED TO YOU
  • Free Polycom phones + 30 day trial
  • Unlimited calling, 10 devices per user
  • New voice chat button for your website
5 user minimum

$0.00

30 days

Free

$ 18.95 /mo. *

Business VoIP Made Clear and Simple
  • Unlimited Calling & Flat Rate Billing
  • Over 40 Enterprise Class Calling Features
  • No Contract, Quick & Easy Setup
Price based on multi-user hosted PBX solution

$0.00

14 Day Risk Free Trial

$0.00

$ 14.99 /mo. *

Hosted PBX
  • Telephone lines/numbers available in 50 countries
  • All features included in user subscription fees
  • Web Control Panel for all users
Price per user per month

$0.00

30 days

Free

$ 19.99 /mo. *

Alliance Phones
  • Simple set-up in less than 30 minutes
  • Efficient daily call report
  • Easy-to-use control panel
12% discount for subscribing and paying for a year upfront.

$0.00

30 days

Free

$ 19.97 /mo. *

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider's site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.
Find out how much you can save today on Residential VoIP.

Compare top Residential VoIP providers in the table below

Provider Plan Features Rate/min. Trial Period Setup Fees Monthly Fees Details
VoIPo Home Phone
  • Unlimited Calls to US/Canada
  • Over 45 Features + Free 2nd Line
  • Free international call allowance
$15.00/mo. or $6.21/mo. with 2 year contract

$0.00

30 days

Free

$ 6.21 /mo. *

3.65

47 reviews

Home Phone Service
  • Unlimited USA and Canada calling
  • Free hardware and activation
  • Money back guarantee, 30+ features
$6.25/mo. 1-year prepay equals $75.00/year

$0.00

15 days

Free

$ 6.25 /mo. *

4.05

53 reviews

Home Phone Service
  • Unlimited calling
  • Cellular phone compatible
  • 60 free international minutes
$8.33 is monthly average with 1-year prepay

$0.00

30 days

Free

$ 8.33 /mo. *

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider's site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.
Find out how much you can save today on Wholesale VoIP

Compare top Wholesale VoIP providers on the table below

Established in 2007, VoIP Innovations brings success to its customers through Wholesale VoIP services. They are an industry leader in Wholesale VoIP, and have been aggregating, innovating and...
API, Calling Card, Colocation, E911, International A-Z, Origination, Portal, Termination, Toll Free
4.1

7 reviews

Telnyx is looking to bring their customers a reliable service for a fair price. Their solutions are both scalable and flexible, with the added bonus of being able to unbundle services at the customer...
API, E911, International A-Z, Origination, Portal, Termination, Toll Free
A nationwide provider in the VoIP and ISP provider industries, Alcazar Networks has been providing technology solutions since 2003. They aim to deliver products that will help businesses increase...
API, Calling Card, E911, International A-Z, Origination, Portal, Termination, Toll Free
Commpeak specializes in bringing VoIP termination to providers, call centers, and businesses all over the world. Their overall goal is to give businesses of all sizes access to wholesale VoIP at a...
Calling Card, International A-Z, Origination, Portal, Termination, Toll Free
1.5

2 reviews

DIDforSale gives customers the ability to get an optimum VoIP solution that can provide opportunities for their businesses around the world. The company offers affordable rates on an optimized...
API, Calling Card, Colocation, E911, International A-Z, Origination, Portal, Termination, Toll Free
4.2

5 reviews

*Rates shown do not include E-911 charges, taxes, and surcharges. Most providers offering unlimited calling have restrictions and some rates shown are promotional rates based on term contracts or promotional periods. Be sure to read individual providers terms and conditions before you buy. Rates and features displayed for each provider have been sourced from provider's site and other online sources. While we strive to display current information, be sure to check directly with each provider as their plans, pricing, and features are subject to change.
VoipReview Speed Test

Test your Internet speed with our innovative speed test!

 

Test Your Speed Now