CommPeak Reviews

Name: CommPeak
Address: Central
Rating: 1.3

CommPeak offers affordable, wholesale VoIP services for all types of businesses.

CommPeak is a leading global provider of communication services. We are here to help your business grow, providing you with the best telecommunication services and technologies.

VoIP calls to any country in the world, smart CommPeak Dialer for call center automation, PBX with the unlimited call recordings storage, SMS service for bulk messaging, DID numbers for over 60 countries. All services in one intuitive online platform.

We have direct interconnections to the largest providers worldwide—direct routes to more than 85 countries. It allows us to offer you low prices for calls and SMS to any preferred countries.

We have no minimum contracts and accept all types of payments: credit card, bank transfer, PayPal, Bitcoin.

Any questions or issues? No worries—we will solve it asap. You need just 20 seconds to access our multichannel 24/7 support. Live Chat, WhatsApp, Hotline—choose what’s right for you.

Check out CommPeak reviews below if you are thinking about using CommPeak, or leave a CommPeak review of your own.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Write your own review

Worst service ever

norafatem Aug 30, 2023

user_review

Sound Quality

Average: 1 (1 vote)

Price

Average: 1 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 1 (1 vote)

This voip service has SO MANY PROBLEMS its the worst the support are the worst in history of the internet and when i ask for refund they keep closing the ticket and my account manager never on they will make your life hard just so you give up and don't get your money back don't use it stay away they are the worst.

Pros nothing

Cons everything

Hidden charges!

asf342teff235 Apr 02, 2019

user_review

Sound Quality

Average: 1 (1 vote)

Price

Average: 1 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 1 (1 vote)

Signed up with commpeak, got all the way through setup, and wanted to clarify the technical route. Then the agent told me that there was a minimum average call duration for the service (despite them offering per-second billing) and that if I didn't meet the average then my service would be cut off. CUT OFF. She tried to debate with me what that meant, but I run a callcenter, I don't have time to mess around with maybes. Suggest staying away from these dishonest people.

CommPeak Response to
asf342teff235

Apr 02, 2019

We are sorry you feel your experience with CommPeak has been a negative one.

Unfortunately, we can’t always accept a large number of calls with too low ACD. Carriers consider this as low-quality traffic and may end up blocking channels.

If you’d like to discuss further, please provide our support team with more details at support@commpeak.com.

Thanks,

CommPeak Team

Pros online tool looked great, seemed easy to use

Cons dishonest. risk that service would be cut off.

Commpeak review

udotja Jul 10, 2017

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 1 (1 vote)

Customer Service

Average: 4 (1 vote)

Features

Average: 2 (1 vote)

Reliability

Average: 4 (1 vote)

Rating

Average: 2 (1 vote)

We've been with Commpeak for a couple of weeks. Everything worked fine, but suddenly no traffic possible. Commercial issues, pricint went suddenly up and then they just stop your traffice. That is unacceptable. They raised our pricing from 0.009 to 0.3 in one day. We stopped routing through them because this is strange behaviour. So be carefull, they want you to be customer, let you pay your prepaid amount, but then it stops. So, don't upload to much money if you want to use them, use only small amounts. Be aware of sudden price changes and not being able to make any call because of commercial issues. Get a backup connection somewhere else.

CommPeak Response to udotja

Jul 10, 2017

Thank you for taking the time to write us a review. We always welcome any feedback as it helps us improve our services.

We are sorry about the inconvenience caused by our pricing updates. We apply standard terms indicated in the contract to all our customers. In case of any pricing changes, we notify our customers via email.

Please contact our support team at support@commpeak.com if you would like to have a further discussion.

Thanks,

CommPeak Team

Pros Good quality calls Support is fast

Cons Suddenly blocking calls, without notifying. Sudden extreme price changes