Kolmisoft Reviews

Kolmisoft is a rapidly growing Lithuanian company specializing in wholesale VoIP billing and routing solutions, including a hosted softswitch that integrates with its least cost routing (LCR) and flexible billing software. Founded in 2008 as a billing and routing software developer, Kolmisoft provides telecommunications services to business and residential providers, call shops, wholesalers, and other VoIP companies in over 80 countries worldwide. Kolmisoft's primary VoIP services are:

  • Billing and routing solutions
  • Class 4/5 Hosted Softswitch
  • Calling card system for prepaid/postpaid services
  • Batch auto-dialer

Billing and Routing

Kolmisoft's strong growth is based primarily on its billing and routing software solution known as MOR. Highly scalable and reliable, MOR combines least cost routing with a billing service that supports provisioning, rating, and real-time mediation. MOR is also:

  • Compatible with most systems
  • Easy to manage
  • Flexible, feature-rich, and reliable

Kolmisoft's MOR billing and routing solution offers precise reporting and controls and comprehensive functionality, including voicemail, voicemail-to-email, and fax-to-email. Among the billing features available are:

  • Prepaid/postpaid
  • Unlimited devices
  • User tariffs
  • DID support/billing
  • CDR re-rating
  • Custom rates
  • Credit control
  • Trunk support
  • Customizable billing increments
  • Rate import/export

Kolmisoft's routing features include:

  • Real-time balance updates
  • Failover
  • Localization
  • Negative margin safeguards
  • Static routing override option

MOR offers customers branding and customization, supports multiple currencies and translations, and features user/device grouping and online registration. Call tracing services help to pinpoint trouble spots. Reporting functions include:

  • Provider calls/stats
  • User calls/stats
  • New call stats
  • Loss-making calls
  • Profit stats
  • Country stats
  • Fax-to-email stats
  • Balance/time
  • Payment stats

MOR with Softswitch

Kolmisoft also offers a class 4/5 hosted softswitch with its MOR VoIP billing and routing system. The softswitch supports a variety of VoIP connectivity options to Kolmisoft's business, residential, and wholesale customers, including:

  • Phone-to-phone
  • Phone-to-PC
  • PC-to-PC

Kolmisoft's softswitch also supports multiple SIP-compliant devices, such as:

  • IP phones
  • Softphones
  • VoIP adapters
  • VoIP gateways and SIP trunks
  • Open-source and proprietary PBX systems

The Kolmisoft softswitch also features:

  • Integrated transcoding
  • Distributed architecture
  • SIP H.323 support and codec conversion
  • Disconnect code mapping
  • Flexible number translation
  • Advanced debugging

The hosted softswitch is available by subscription, which reduces investment and maintenance costs. The Kolmisoft softswitch can be deployed and operable within 24 hours.

Kolmisoft offers regular updates of its MOR softswitch, releasing two versions per year with expanded functionality. These upgrades are part of the hosted subscription package.

Calling Card System

Kolmisoft's VoIP billing and routing solutions support startup and veteran telecommunications companies with a comprehensive calling card service available as a MOR add-on. Kolmisoft offers calling cards features such as:

  • Batch numbers
  • PIN numbers
  • International rate tables
  • National rate tables
  • Initial fee
  • Card value
  • Card tracking/reporting
  • Expiration date
  • Flexible rating
  • ANI billing
  • Web-based customer care
  • Real-time billing
  • Card blocking/deactivation
  • Prepaid/postpaid service

Batch Auto-Dialer

Kolmisoft's auto-dialer (AD) add-on is designed for call centers and other services, and features an easy-to-use interface with customizable options such as max retries, retry time, and wait time.

The Kolmisoft AD leaves pre-recorded messages as well as dialing numbers. The AD is ideal for users who need to:

  • Confirm appointments or meetings
  • Provide sales and product information
  • Make notifications and announcements

Kolmisoft's AD add-on for the MOR billing and routing software supports file imports for easy dialing and unlimited phone lines for high-volume calling. The Kolmisoft AD can schedule calls more than a year in advance, and be used to reach individuals as well as groups. Since MOR 9, the AD also includes a new option that supports redialing all failed calls.

Kolmisoft's AD can be used by:

  • Marketers (surveys)
  • Hospitality organizations (wake-up calls)
  • Medical institutions (appointment reminders)
  • Politicians
  • Emergency services and schools (notifications)
  • Sales

MOR Add-Ons

Kolmisoft also offers additional add-on services for VoIP businesses such as call centers and call shops through its MOR VoIP billing and routing software. The MOR add-ons include services for callbacks (available with MOR 11) and call shops, and supports SMS transmissions and Skype.

Add-ons for Kolmisoft's MOR VoIP routing and billing solution include:

  • Payment gateway
  • Skype support
  • Mobile number portability (MNP)
  • Call recording
  • Call monitoring
  • Fully customizable front-end based on Magento E-Commerce
  • SMS transmissions from web interface

Callbacks

MOR 11 supports a callback add-on that offers multiple callback initialization options as well as authentication methods. The Kolmisoft callback add-on can initiate callbacks through:

  • Email
  • API
  • GUI
  • Call

The MOR callback add-on also supports authentication/authorization through:

  • Device PIN
  • ANI
  • Card PIN

Call Shops

Kolmisoft's call shop add-on encourages business owners by limiting the capital investment necessary to run a successful call shop, offering bundled termination/origination services and centralized billing for multiple branch locations. Kolmisoft's call shop add-on supports unlimited:

  • Call shops
  • Call booths
  • Providers
  • Regional/international calling destinations

The call shop add-on also features:

  • Different rates (weekends/weeknights/holidays)
  • Language options
  • Integrated prepaid/postpaid billing
  • Invoices
  • Statistics/reporting
  • Easy access/management from any web browser

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Note: The graphs above only measure the user ratings displayed over the last five years.
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Kolmisoft

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