Virtutone Reviews

Virtutone is a comprehensive phone communications provider based in the suburbs of Edmonton, Canada. Virtutone specializes in turnkey VoIP and FoIP services, including a proprietary satellite-delivered FoIP technology that gives each fax machine its own IP address.

With over seven years as a leader in the VoIP industry, Virtutone services clients throughout North America, Australia, and the UK. Virtutone also has a second office in Houston, Texas, and is traded publicly on the Toronto Venture Exchange.


Virtutone's original focus was the innovation of their SatFax technology, developed to deliver reliable Internet-based fax service via satellite. Virtutone's Fax Terminal Adapter (FTA) enables VoIP customers to use their existing fax hardware, and eliminates the latency, jitter, packet loss and delay issues that kept many businesses from embracing FoIP.

SNAP Portal

Virtutone offers a web-based administration portal called SNAP (Simple Network Access Portal), where customers can easily access and manage Virtutone services.

With SNAP, clients can quickly activate new voice lines or provision SIP lines for voice or fax from anywhere with Internet access. SNAP can shorten initiation of new VoIP lines by days, and the ability to establish lines from any exchange via Internet access makes it particularly useful to businesses with remote facilities, such as oil and gas drilling, forestry and firefighting services, transport companies, and more.

Virtutone VoIP Features

Virtutone offers wholesale origination and termination services, including international origination from over 60 countries and local number access for almost all of its service areas.

Virtutone's VoIP services include:

  • Hosted PBX
  • On-premises PBX
  • IP Voice lines
  • IP fax lines
  • Analog voice
  • Analog fax
  • Call center applications
  • SIP trunking

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Service Locations

Plan Features
Calling Card No
Colocation No
E911 No
International A-Z No
Origination No
Portal No
Termination No
Toll Free No

Recent Reviews

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Stay clear of these criminals. I shut off my service (which was a HUGE pain in itself), paid my final bill, and due to a mistake on their...

February 14th, 2018 - nataliejeangilbert
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David did an excellent job pulling this all together. He patiently worked with me personally until everything was set up. He was absolutely awesome.

February 12th, 2018 - orbisapp

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