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Home > All Providers Reviews > Ooma Office

Ooma Office Reviews

Ooma Office brings a revolutionary way to cut down your expensive business VoIP phone service bills. Introducing Ooma Office, a system that delivers crystal-clear call quality on top of a handful of necessary features to keep your team connected. Plus, set up is a breeze.

With Ooma Office, business customers find that they get solid phone quality for a very reasonable price. You can even compare your yearly savings with Ooma Office by using their savings calculator. Customers save hundreds of dollars a year by using Ooma for their business phone service needs.

Ooma Office helps you save without requiring you to sacrifice quality or features. Try them today and rid yourself of costly business phone service bills.

For non-business customers, check out the Ooma Telo.

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Users Average Rating

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Note: The graphs above only measure the user ratings displayed over the last five years.
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Best VOIP Service for My Freelance Business

Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 4 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)

I have had many other VOIP services, but was never happy. They were too expensive, not reliable, not enough features, too complicated... Until I signed up with Ooma Office. The set up was so simple and the cost is perfect for my small business. There are enough features so that I can customize my callers experience just the way I want. I can't see ever switching.

Easy to set up, cost effective, tons of features, easily customized.
Call Blocking and Call Recording are upgrade features.


Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)

Ooma is by far the best phone system we've used. There app is great and easy to use. There customer service is awesome. We have no complaints what so ever!!

Everything about them especially the app
No complaints

Ooma Office

Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)

Best bang for the buck VOIP service out there. That is why they win all the awards. Flexible setup of voice attendant, good customer support. We have had no problems unless we lose the internet, and then it rolls over to our cell phones. Works with our Plantronics headsets without a problem. Recommend getting a router with power over ethernet to power the phones and less clutter. Considering the poor VOIP service we had previously, this is terrific.

Great Value, Flexible setup
Reliability is based on the quality of your Internet Service Provider

Easy to Set Up - Great Choice

Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)

Ooma Office is not only user friendly, it has saved us hundreds of dollars since switching from our previous carrier. Tech support is amazing and there for you 24/7.

Ooma Office is easy to use and set up for multiple lines and users. The voicemail are also sent to your email as an mp3. The fax features and the conference bridge are great features.
The app need more features.

Works for us

Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 4 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)

Haven't had any issues with Ooma Office. I was using Ooma Telo at my home, and eventually got my small company using Ooma Office. It has enough features for a small business, and the price point is better than most other business VoIP systems we tried.

Price point is very competitive. Feature set is enough for our small business. Haven't had any outages yet
No cons so far

Great option for our small business

Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)
Average: 5 (1 vote)

Ooma Office has been a godsend for our small company of 6 people. It was easy to set up, and is cheaper than most other business VOIP options out there without sacrificing any features or quality.

Price, ease of setup
None yet


Ooma Office

Sunnyvale , CA
United States
2004Year Founded
46User Reviews
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Overall Rating


Service Locations

  • United States and Canada
VoIP app

The Skinny

Ooma is a phone service provider that specializes in both residential and business offerings. They are driven by their passion to reform the telecommunications industry with affordable pricing, more features, and flexible options. Their Ooma Office plan came on the heels of their successful residential service, and offers the same quality and functionality that you would expect. Both plans succeed in helping customers get the most out of their phone system, with features like ring groups, music on hold, call transfer, and more. Plus, they make using Ooma very easy for the customer, with simple installation and 24/7 customer support. 

the rub

The Rub

Their business phone service includes 35+ features to keep everyone connected and working together seamlessly. Ooma also allows you to select your own area code with free calling in the U.S. and Canada, with the added bonus of being able to bring your own analog phones. Or you can purchase Ooma provisioned IP phones and check to see if your number is available for porting. By selecting Ooma Office, you get all of these features and phone services, plus a powerful system that grows with you (Ooma Office supports unlimited users).

Furthermore, Ooma is very flexible when it comes to your business needs and growth. With plug-and-play installation, set-up is easy and takes a matter of minutes. 

bottom line image

Bottom Line

If you're looking for a small office phone system that gives you plug-and-play install alongside unlimited calling in the U.S. and Canada, Ooma Office has you covered. Priced at an entirely reasonable rate of only $19.95 per user/month, you can even add extra user extensions and direct numbers anytime for a monthly fee of $9.95 each. Plus, with big business features and a mobile app for extra mobility, Ooma Office is an overall solid business phone solution.

award image


Ooma has received the following awards:

  • PC Mag Business Choice
  • 2012 Internet Telephony Product of the Year
  • 2011 Best in Biz Awards Winner
  • 2011 Electric House Products of the Year Award
  • 2010 CE Pro Best Products Finalist
  • 2010 Internet Telephony Product of the Year 
Plan Info
Plan Name Ooma Office
Plan Summary Coming on the heels of Ooma's successful residential plan, Ooma Office is the perfect solution for businesses with 20 users or less. After initial purchase of Ooma's base station, unlimited calling to U.S. and Canada is only $19.95 a month. Easily add users, extensions, and direct numbers as your business grows. You'll also get plenty of support from Ooma's 24/7 customer support team.
Key Features
  • Unlimited Calling
  • Mobile App
  • Virtual Receptionist
  • 24/7 Customer Support
Notes Ooma offers two business phone service plans, designed to suit a variety of business needs. Choose Ooma Office with over 35 features, or Ooma Office Pro ($24.95/user/mo.) which includes perks like Call Recording and Desktop App/Softphone capabilities. With either plan, you can keep your existing number, and set up only takes a few minutes. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer plus taxes and fees
    Setup Fees Free
    Activation Fees 0
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. 500
    Add'l Min. Cost $0.00 /min.
    Setup 0
    Monthly Free
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Setup $0.00
    • Price per Month $9.95
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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