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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
MegaPath Hosted Voice delivers exceptional functionality and features for today’s demanding business environment. The MegaPath Hosted PBX service delivers powerful calling and mobility features that enable employees and entire organizations to streamline how they communicate, both in and out of the office. Lower costs, improve mobility, and work smarter.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
MegaPath is a Voice over Internet Protocol provider that provides business-oriented voice solutions along with business internet, network & security, and cloud IT solutions for businesses of all sizes in all industries. They provide a single source for all business communication needs so you only receive one bill from one provider with the same quality service throughout. Megapath also has nationwide coverage across all 50 states in the U.S. as well as U.S.-based technical support available 24/7.
Reliable Hosted VoIP
MegaPath provides a Hosted PBX solution that offers customers exceptional features, reliable service, and mobility options to meet the needs of today's demanding business environment. Their enterprise-grade features include anonymous call rejection, call park, call return, call transfer, call waiting, do not disturb, push to talk, voice messaging, and more. They also offer their customers the option to add-on value-added features, too, in order to make for a more collaborative and cohesive calling experience.
Feature-Rich Unified Communications
For a solid Unified Communications (UC) solution that can improve collaboration and increase productivity across your business, MegaPath offers a solution that combines phone, video calling, chat, and online conferencing together in one application that works across all devices. Their UC solution is one of the best ways to foster teamwork in your business, as it makes keeping in touch and working from anywhere possible. With features like presence, instant messaging, video conferencing, screen sharing, and more in their "My Room" space, MegaPath makes connecting and collaborating possible in one simple client.
Our growing business needed a new phone system and MegaPath has been great to work with. From the beginning our Project Manager was awesome at setting up our entire system and getting it up and running. Now anytime we have issues or question regarding our system, EVERY Voice Operations employee we speak with is courteous, knowledgeable, professional and wonderful to work with; they have worked hard to answer or fix any issues we have. This company is the way to go!!!
Awesome customer service
NONE
Yes
Transition to new location and phones - Megapath
David Kluttz
We are a small company with multiple sites in two sites. We moved one of our office locations and upgraded to new Polycom phone sets at both sites. The sales, project management and technical staff at MegaPath helped us to find the best service and equipment solution for interfacing with the building infrastructure and worked with the building owner's IT department located in Italy. In the end, MegaPath came through for us.
Cordial, supportive and knowledge MegaPath representatives from Sales to Project Management to Onsite Technician
It took much longer than we had planned to make the transition to a new location due to misunderstandings with the building's IT infrastructure.
Yes
VIOP for a Insurance Agency- MegaPath
TPierog
After moving into our new location our old company had delayed our port and MegaPath set up temp numbers to forward and sent 3g hotshots so our office could function due to a speed issue with the dsl line. These people bent over backwards to make sure our business was not interrupted. Ended up putting a T-1 line and that went so smooth. Only once did we have an issue but their tech was here with in 2 hours to reset the system and they forwarded all calls to our cell phones. The problem ended up being an issue with the carriers line.
I would recommend Megapath to others based on my initial experience with them and feedback from co-workers.
Account and Staff are so professional and on top of everything.
Nothing
Yes
Megapath as a service provider
Galazan
We've had issues with our dsl service for the internet, but when ever we called Megapath, they were quick to respond and made a good effort to get the problem resolved. They worked well with other providers(AT&T) to isolate the problems and get them resolved. Provided new options for alternative types of service and we are currently getting a new T1 line installed.
Account rep was well versed in there product offerings and very professional on the phone.
Yes
Connecticut Shotgun review of Megapath
Galazan
Account rep was very professional as well as helpful in providing possible solutions for our needs.
Overall a pleasant experience working with our rep Daniel Ponsay. I would recommend Megapath to others based on my initial experience with them and feedback from co-workers.
Personable account rep.
Quick to bring in the right people in to help with our issues
Yes
Great for our construction company - Megapath
nidhinpereira37
We operate a 40-employee landscaping and construction company and Megapath has taken care of all of our data and communications needs. The VoIP service they provide offers a seamless and reliable way to keep in touch with our sales team, field employees, and customers. The system integrates well with our cell phone as well, so that we can always make sure we are available to take calls, and ensure we do not lose any business.
Professional Staff
Reliability
Ease of Use
nothing yet
Yes
Highly recommended VoIP system - Megapath
bigbadjoe
MegaPath was a welcome change in quality of service from our previous providers. We had become accustomed to dropped calls and poor customer support. When we finally had had enough, we found MegaPath and it’s one of the best business decisions we have made. We don’t have anymore dropped calls or outages that cost us potential clients. MegaPath also providers our Internet service now too which is helpful to have both services coming from the same provider.
Quality
Full Service
I was on hold for customer service the first time for a bit longer than I thought was top notch, but follow up calls were much smoother
Yes
Hosted PBX for Mid Size Business - Megapath
Mohamedabdali22
Since switching our hosted voice system over to MegaPath’s Hosted PBX plan, a lot of the headaches of my day to day life as an IT sys admin have been resolved due to having a phone system that just works. I’d recommend MegaPath’s hosted PBX plan to businesses with a smaller IT staff that would like to focus on other aspects of their business rather than always being worried about the phone system going down. There’s nothing worse than a business losing phone service without warning, and MegaPath has fixed this problem for us.
Very Happy
Yes
Megapath - A top flight Business Service Provider
newdaydude
We are a small architectural firm with 15 employees and our phones are one of our most important tools. We needed to save money, but maintain all of the features a large company has as far as telecommunications resources are concerned. Megapath helped us with both, we saved money over our traditional phone service including eliminating our PBX technician costs and we ended up with state of the art telecommunications features.
Reliability and Features
None so far
Yes
Rock solid SIP and Hosted PBX
Jman2405
We have used both SIP service as well as fully hosted PBX service from Megapath without any significant issues. Getting started was easy, and the initial sales and set-up call was painless. Sales rep was attentive and we had our phone system up and running in no time. Uptime has not been an issue for our Megapath service, would recommend it to other medium size businesses that rely on phone service.
MegaPath simplifies vendor management by serving as a single-source provider of hosted voice services, unified communications, internet connectivity, managed networks and security, and cloud IT services for businesses of all sizes. Beyond voice, MegaPath offers:
Internet Connectivity: HiCap, Ethernet, T1, DSL, cable, and wireless – available nationwide.
Cloud IT Services: Cloud Hosting, Data Backup, Hosted Exchange (Email) and SharePoint.
MegaPath Hosted Voice delivers exceptional functionality, reliability, and HD sound quality.
The Rub
MegaPath offers a number of business communication solutions and products to fit your businesses size as well as your specific industry. For business communication products, MegaPath offers hosted PBX, Unified Communications (UC), integrations, call center, SIP Trunking, and more. Furthermore, if your business needs more than just a voice option, MegaPath offers business internet, network & security options, and cloud IT as well.
MegaPath's VoIP solutions offer users 24/7 customer care availability, feature availability, and also a 30-day satisfaction guarantee.
Bottom Line
With Megapath's business hosted PBX solution, you get the following:
Feature-Rich:Over 50 calling and mobility features including voicemail-to-email transcription, conferencing, auto attendant, call recording, and more
Enhance collaboration with Unified Communications:Integrate business telephony with instant messaging, presence, one-click conferencing, and screen sharing
Application Integration:Unlock click-to-dial capabilities and more in the applications you use every day – from Salesforce to Skype for Business
Flexible install options:Choose self-installation or professional installation, both with dedicated account management
100% US-Based Support, 24/7
Free Custom User Training
Powerful Self-Service Portal
HD VoIP Phone Compatible:Switch to an HD voice phone and ditch your old desk phone.
Awards
Megapath has earned the following awards:
Internet Telephony Product of the Year Award for Hosted Voice 2017
Internet Telephony Product of the Year Award for Unified Communications 2017
Unified Communications Excellence Award for Hosted Voice 2016
Unified Communications Product of the Year Award for Hosted Voice 2016
Unified Communications Product of the Year Award for Unified Communications 2016
Internet Telephony Product of the Year Award for MegaPath One 2016
Internet Telephony Hosted VoIP Excellence Award 2016
Our Two Cents
For a business VoIP designed specifically for your business, MegaPath delivers no contract options at affordable prices for businesses of all sizes and industries. Their VoIP solutions are diverse, ranging from phone service to business internet and even cloud IT and security, ensuring that your business is covered. They offer no minimum for their feature availability, 24/7 customer care, or 30-day satisfaction guarantee.
Full featured Hosted Seat with Unlimited Local calling.
Key Features
Over 50 calling features
Follow me, find me
Simultaneous ring
Unlimited transcription
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$19.95
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
0
Number Porting Fee
0
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
$29.95 : $ /mo.
Toll Free
Setup
$0.00
Monthly
$2.95 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
0
Monthly
$0
Included Pages
N/A
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
-
Incl. Long Distance Min.
0
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Hosted Employee National
Plan Summary
Full featured Hosted Seat with Unlimited Local and Nationwide calling.
Key Features
Over 50 calling features
Follow me, find me
Simultaneous ring
Voicemail transcription
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$24.95
Promo Price
$19.95
Price Disclaimer
Pricing and promotions subject to location, availability and contract terms.
Setup Fees
$0.00
Activation Fees
0
Number Porting Fee
0
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
19.95 : $ /mo.
Toll Free
Setup
$0.00
Monthly
$2.95 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
0
Monthly
$0
Included Pages
N/A
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Hosted Employee National with UC
Plan Summary
Full featured UC Enabled Hosted Seat with Unlimited Local and Nationwide calling.
Key Features
Over 50 calling features
Follow me, find me
Simultaneous ring
Video/Audio Conferencing
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$34.95
Promo Price
$29.95
Price Disclaimer
Pricing and promotions subject to location, availability and contract terms.
Setup Fees
$0.00
Activation Fees
0
Number Porting Fee
0
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
29.95 : $ /mo.
Toll Free
Setup
$0.00
Monthly
$2.95 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
0
Monthly
$0
Included Pages
N/A
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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