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magicJack for BUSINESS Reviews

magicJack for Business is a business broadband phone provider that provides affordable business VoIP plans to small and medium sized businesses. Their VoIP options are available for one low flat rate, and bring VoIP technology and clarity to help businesses connect. Plus, magicJack for Business is scalable, helping customers save money and grow at the same time. From their business phone features, 99.99% connectivity uptime, flexibility, and more, magicJack for Business is making VoIP accessible to all businesses regardless of size. 

Users Average Rating

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Editorial Review

magicJack for Business brings affordable and reliable VoIP phone solutions to startups and small businesses. Their solutions come with all the features growing businesses need to get the job done but at a fraction of the cost when compared to traditional phone systems. magicJack for Business delivers a 99.99% connectivity uptime and are backed by 24/7 support, and strive to deliver more than a simple calling solution. They have an excellent communications tool that’s vital to the growth and success of small businesses.

Affordable Plans

Businesses can choose from two different plans: magicJack for Business’ Home and Office plan ($14.99/month), and Premium ($24.99/month) plan. The Home and Office plan is magicJack’s solution for home-based and small businesses that need VoIP basics. It includes all the professional phone features small businesses need to sound big but without the complicated functionalities and nasty billing surprises. The Premium plan, meanwhile, is for those businesses that value more flexibility and collaboration. It also comes with no setup fee and a 30-day satisfaction guarantee.

No Annual Contract

magicJack for Business understands that a majority of growing businesses are not comfortable being tied to lengthy and expensive contracts, such as those required by traditional phone services. Thus, all their plans are offered on a month-to-month contract and can be cancelled anytime, if business needs change. With magicJack for Business, customers are not forced to commit to a deal they are no longer satisfied with.

 
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HORRIBLE CUSTOMER SERVICE - MagicJack

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I have so many issues with the incompetent customer services team for business. We are a small business and experiences a drop line, poor quality of voice and lack of customer services. The majority of their customer service people don't have adequate training and don't know how to address and resolve the issues properly. We had called numerous times to address above matters but it didn't get fixed on timely matter and the manager of customer service, Veil, disconnected our service without any proper notifications at all and I asked her if do you have any protocol and procedures in black and white that you could cancellation right away without any proper notification about it. She could not find one. My suggestion to all of small business owners, don't even bother to have this as your telephone service. I know they are cheap but if you compare with the quality of customer service and products that the company offers you will give headaches and problems in future. I do believe you don't need to spend /waste your time with the unreliable service. Plus on top of it, they dont refund my account. TERRIBLE SERVICE AND HORRIFIC CUSTOMER SERVICE!
Cheap
Lack of customer service Lack of adequate training Lack of competent people to lead the business department to the right direction Lack of professionalism Lack of
No

Gets the job done at a great price

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We're a small business that needs a reliable phone system and uses it fairly often. We didn't want to pay out the nose for a phone system, so I was very relieved when we found MagicJack for business. I was wary at first because residential magicjack did not have customer support, but the business offering has US based customer service that is available 24/7. We've been using the system for a full month now and have no issues with it.
VERY easy to set up, very good price point
none thus far
Yes

magicJack for BUSINESS

Alpharetta , Georgia
United States
2007Year Founded
50%Recommend
2User Reviews
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Overall Rating

3
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60%
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Service Locations

  • United States
  • Canada
VoIP app

The Skinny

A long-time name in the VoIP industry, magicJack for Business brings their innovative VoIP technology to businesses that are seeking a business VoIP phone system. Their business plan offerings come with a number of included features, all for a low monthly rate that is very competitive in the market. On top of this, they have unmatched reliability at 99.99% uptime, which means no dropped calls or outages. 

the rub

The Rub

For business VoIP, magicJack for Business offers a plan that is scalable, flexible, and cost-effective for small businesses and startups. The Home & Office plan comes with features that every business needs: 3-way calling, voicemail, call waiting, caller ID, and more. Plus, businesses can scale up or down with ease with this plan. All of this is available for an affordable monthly rate that won't break the bank. In fact, magicJack believes that their Home & Office plan can help you save nearly $1,000 when compared to the average phone/cable landline!

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Bottom Line

If you are a small business seeking a communication system that is easy to setup and at a low cost, magicJack for Business has the plan for you. magicJack for Business understands that small businesses do not always have a big budget, and therefore make it affordable to get a featured business VoIP system. For a low monthly per user rate, magicJack's reliable business VoIP system is available for unlimited U.S. and Canada calling. On top of this, the Home & Office plan comes with the most crucial features that businesses need in a phone system: 3-way calling, voicemail, caller ID, and more. All of these are included in the plan.

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Our Two Cents

magicJack for Business is an established provider in the VoIP industry, and brings with it both experience and technology. Their promise of 99.99% uptime means that you'll have a reliable VoIP network, which is crucial to businesses that need to be (and stay) connected. Plus, their Home & Office plan offers only the most essential features that businesses want and need to succeed. magicJack for Business also makes it easy to grow your communications system, and save while doing so. For a fraction of the cost that a landline or cellular business plan could cost, you can have an effective business VoIP phone system.

Plan Info
Plan Name Home & Office
Plan Summary For small businesses looking for an affordable, reliable, and easy to use phone system, magicJack for Business presents the Home & Office plan. Catered towards small businesses and home offices, this plan comes with business features, 99.99% uptime, and innovative VoIP technology, all for a low flat per-month rate. Plus, on top of their unlimited calling to the U.S. and Canada, magicJack offers low international calling rates. Sign up with the Home & Office plan today to keep your overhead expenses low and to start saving big annually.
Key Features
  • Monthly Pricing
  • Live 24/7 Support
  • Easy Setup
  • No Hidden Costs
Notes Pricing for first line is $14.99/month and each additional line is $9.99/month. Contact provider for toll-free pricing. International rates vary. Premium plan coming soon. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $14.99
    Promo Price N/A
    Price Disclaimer As low as
    Setup Fees $0.00
    Activation Fees Free
    Number Porting Fee 19.99
    BYOD N/A
    Termination Fee $0.00
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Home & Office : $14.99 /mo.
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly $8.00/mo.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal No
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold No
    Call Logs/Reports No
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email No
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Premium
    Plan Summary When your business requires seamless collaboration with multiple or remote employees, the Premium plan is the solution. Advanced features streamline productivity and collaboration for an affordable monthly rate.
    Key Features
    • Premier features
    • Collaboration tools
    • Flexibility
    • Satisfaction guarantee
    Notes Contact provider for toll-free pricing. International rates vary. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $24.99
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee 19.99
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Premium : $24.99 /mo.
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly $8.00/mo.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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