In recent years, the way we work has undergone a significant transformation, with remote work becoming more prevalent and even the preferred mode of operation for many businesses. The rise of cloud-...
8x8 vs DID For Sale
Compare 8x8 vs DID For Sale. Find out whether 8x8 or DID For Sale is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and DID For Sale and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 51 Reviews
- 6 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
DIDforSale is a wholesale VoIP provider that offers metered and unmetered DIDs, SIP trunking, toll-free numbers, A-Z termination, and more. Founded in 2008 and located in...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- SIP Trunking - $8.99
Users Average Rating
Recent User Reviews
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
The worst experience ever. I would put 0 stars if I could. It started off as a great partnership, but recently became a nightmare. Firstly - our call log history disappeared and it took them 4 DAYS to fix that, in the meanwhile we couldn’t even see the calls we might have missed during that time. Support was just terrible - unresponsive, unprofessional with a terrible English. They finally managed to fix that and I was almost certain to switch to another company, but they promised me that it is the last time something like this happens. Fast forward to today - we have been unable to send out any texts for a majority of our extensions since Thursday last week. It is Tuesday today and the issue is still there — even though they told me two or three times that it was fixed. As I am writing this review I have been listening to their TERRIBLE on hold melody for 39 minutes while they are supposedly transferring me to “a senior tech” — whatever it means. We are now in the sixth day of waiting, yesterday lost a $1500+ of revenue because of this and who know how much more we are going to lose because of this terrible company. We will be porting out our numbers and leaving 8x8 for good as soon as humanly possible and I will probably be putting a case together with my attorney to sue them for lost profits. My advise - never work with this company and if you are working with them now - run without looking back.
On 11/21/2022, I requested a new account service with this company. The setup online very easy, simple until you have to call and speak with the administration to activate the account (add funds). Unfortunately, a very rude, lack of respect or courtesy person was the DiDforsale representative. I was a brand new customer, reviews for this company inside the specs but the reality is other. If you are expecting good customer service, this is not the company to do business. STAY AWAY from these guys.
We have been using these guys for over 3 years now and while initially was little nervous due to my horrible experience with another VoIP provider these guys surpassed my expectations. They asked right questions and quickly brought me on board by helping me make right choices. They have always been able to address my technical issues and sometimes have gone a step ahead and helped me with issues on my end. I have gone to these guys with all kind of requests and issues and have never had any moment of disappointment. All I can say is once you switch to these guys you will never need to look else where. They have it all Quality, Competitive Price, Customizable products, Top of the line customer service. And I have recently started using their SMS service which I am loving.