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8x8 vs DID For Sale

Compare 8x8 vs DID For Sale. Find out whether 8x8 or DID For Sale is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and DID For Sale and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 47 Reviews
  • 5 Reviews
3.85
4.2

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

DIDforSale is a wholesale VoIP provider that offers metered and unmetered DIDs, SIP trunking, toll-free numbers, A-Z termination, and more. Founded in 2008 and located in...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • SIP Trunking - $8.99

Users Average Rating

Recent User Reviews

8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.

jmoss54 June 11th, 2020

"Mid-Market" 8x8 customer since 2012 with 34 lines and 10 toll free numbers. I was hired in 2013. From the moment I was hired I was getting complaints about dropped calls, spotty call quality, and issues with the softphones. After cleaning up the network, I came to realize it wasn't us (or our 500Mbps DIA connection) it was 8x8. Constantly have had problems over the past five years. If you need support, expect long hold times (30 minutes +) and to have to start running the gauntlet at the base level of support. If, you can get the person on the other end to understand that you're in a higher tier of support, expect more hold time. It's incredibly frustrating considering hosted PBX/VOIP services are supposed to save you time and make your life easier. I'm constantly having to call 8x8 support due to not being able to call certain numbers. Their softphone app constantly crashes or interferes with other programs like webex, chrome/firefox, VNC, Lync, Skype, Hipchat, etc. and often causes issues with computer sound (running Dell optiplex and XPS in this office) forcing a reboot to restore sound levels. The "meetings" part of the softphone app is a disaster. It's so bad we just ended up using gotomeeting instead. The conference lines kept having a problem where if you called in with an iPhone people could hear you but you couldn't hear anyone else. Billing is absolute nonsense. My company's accounting team and IT got together with 8x8 trying to determine what we were being billed for and no one at 8x8 could actually tell us. it's been 6 weeks and we're still waiting on an answer. This company has been an absolute nightmare to work with. If you decide to be brave and use them, you'll regret it. Here's an image of their softphone desktop app (and the amount of time I've been on hold with their support team for yet another number that can't be dialed. You'd think calling from Austin to Anaheim would be easy, huh?) http://imagehost.phoenix-nest.com/?di=6154948616415

daisychick February 6th, 2019

We have been using these guys for over 3 years now and while initially was little nervous due to my horrible experience with another VoIP provider these guys surpassed my expectations. They asked right questions and quickly brought me on board by helping me make right choices. They have always been able to address my technical issues and sometimes have gone a step ahead and helped me with issues on my end. I have gone to these guys with all kind of requests and issues and have never had any moment of disappointment. All I can say is once you switch to these guys you will never need to look else where. They have it all Quality, Competitive Price, Customizable products, Top of the line customer service. And I have recently started using their SMS service which I am loving.

GaryWeber March 30th, 2018

These guys talk the talk but when it comes down to tech abilities its a big fat ZERO!! Couple guys from India sitting in they're apartment, probably students trying to meet tuition. I signed up to test if this would even work as many fall short when it comes to SIP trunking. The trunk registered but they couldn't even tell me what my IP was, they said it was *.*.*.* when its is actually -.-.-.- and blamed it on my server. The IP they gave me was from the PC I signed up with.Then I registered it with a server across town at another clients place and same thing. Blaming me blaming me blaming me they didn't even have the tools to really see what was going on with the trunk as they are some lame re seller of a re seller so ya I guess you get what you pay for. I couldn't do a wire shark as the calls didn't even reach my server. Its like this with most of these guys. they blame you and try to belittle you when they are sending the DID incorrectly or a header for a phone not a server. If you have GRANDSTREAM stay away from these guys. Maybe stay away regardless of your equipment.

pc459 May 3rd, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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