With the growing number and popularity of alternative communication channels, some companies believe that a phone system is no longer necessary for conducting business. However, a professional...
8x8 vs DID For Sale
Compare 8x8 vs DID For Sale. Find out whether 8x8 or DID For Sale is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and DID For Sale and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 35 Reviews
- 5 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
DIDforSale is a wholesale VoIP provider that offers metered and unmetered DIDs, SIP trunking, toll-free numbers, A-Z termination, and more. Founded in 2008 and located in...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- SIP Trunking - $8.99
Users Average Rating
Recent User Reviews
We've been trying to get 8x8 to fix a chronic problem with our recorded calls getting randomly lost or corrupted. We call and email them daily and get little to no response. The typical response is "that department is very busy with other problems, we'll get to yours when we get to it." They say that the problem gets escalated to a higher tier but we still haven't gotten a response and it's been over a week now. I've called our rep Aldrich and he says that he's done all that he can and I've talked to Donovan who is apparently the head of the tech department and he is the one that told me that they'll get to our calls when they get to them. Very unresponsive when it comes to resolving issues.
After 12 months of frustration, we have moved away from 8X8. The issue was never the suite of features. It was customer service for a persistent problem. The basic requirement for a telephone system is that it allows me to make and receive calls. For 12 months, we were unable to receive call from many local people. I was told that it was not the fault of 8X8 and to contact our old provider, Verizon. Verizon said they had ported the number and that was all they could do. We have switched to 3CX. Within 2 days, the local contact was able to trace and resolve the problem. Anyone can now call. My experience shows that 8X8 is not willing to help solve a serious problem. I should also add that they offered no compensation for this issue. I cannot recommend 8x8.
We have been using these guys for over 3 years now and while initially was little nervous due to my horrible experience with another VoIP provider these guys surpassed my expectations. They asked right questions and quickly brought me on board by helping me make right choices. They have always been able to address my technical issues and sometimes have gone a step ahead and helped me with issues on my end. I have gone to these guys with all kind of requests and issues and have never had any moment of disappointment. All I can say is once you switch to these guys you will never need to look else where. They have it all Quality, Competitive Price, Customizable products, Top of the line customer service. And I have recently started using their SMS service which I am loving.
These guys talk the talk but when it comes down to tech abilities its a big fat ZERO!! Couple guys from India sitting in they're apartment, probably students trying to meet tuition. I signed up to test if this would even work as many fall short when it comes to SIP trunking. The trunk registered but they couldn't even tell me what my IP was, they said it was *.*.*.* when its is actually -.-.-.- and blamed it on my server. The IP they gave me was from the PC I signed up with.Then I registered it with a server across town at another clients place and same thing. Blaming me blaming me blaming me they didn't even have the tools to really see what was going on with the trunk as they are some lame re seller of a re seller so ya I guess you get what you pay for. I couldn't do a wire shark as the calls didn't even reach my server. Its like this with most of these guys. they blame you and try to belittle you when they are sending the DID incorrectly or a header for a phone not a server. If you have GRANDSTREAM stay away from these guys. Maybe stay away regardless of your equipment.