Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
8x8 vs Speakeasy
Compare 8x8 vs Speakeasy. Find out whether 8x8 or Speakeasy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Speakeasy and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 48 Reviews
- 4 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Rest assured with SpeakEasy's VoIP service. SpeakEasy's unified communications solution (they are also a broadband Internet service) and business VoIP solutions will help catapult your business into the 21st century.
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2004
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.
SpeakEasy, VoIP has been incredible for us; the quality of their customer service and the phone service has been nothing less than excellent. Initially, it was a little rocky thanks to SBC's equipment but my connection to the VoIP and the internet is wonderful. I've experienced almost no troubles with the line and everyone thinks it is so cool that it sounds so much like a regular phone. Static IP, phone adaptor plug-in and play, disconnect internal wiring, plug phone cord into a splitter on phone jack and all jacks are live and working 100%. Simple as that?!!! There are several companies that provide VoIP Services to businesses and residential customers but if I were to do it all over again, I would choose SpeakEasy without a doubt.
Ever since VOIP became an option, I have been using the service. I started out with Vonage but after a couple of years, I decided to switch my voip over to Speakeasy.net with whom I had my DSL (internet service provider). Speakeasy has excellent Customer Service, solid pings and latency, and very little downtime over all of these years. I must say, it is a breath of fresh air to call a company and have the CR Rep sound like they are thrilled with their job and truly want to be there and help you with any issues that you might have. This is rare and for this alone, I give Speakeasy an all 5 star rating.